战略解决方案工程师
Strategic Solutions Engineer
在 ClickUp，我们正在打造未来的工作方式：首个真正融合 AI 的工作空间，将任务、文档、聊天、日历和企业搜索统一在一起，所有功能都由以情境为中心的 AI 驱动。我们是一家以 AI 为核心的企业。每位团队成员都需要每天使用 AI，我们在招聘过程中会评估 AI 的熟练程度。加入我们，一起重新定义可能的边界。🚀
职位简介
ClickUp 正在招聘一名战略解决方案工程师，以加速亚太地区通过合作伙伴获取和影响的收入。该职位位于企业售前、合作伙伴赋能和解决方案架构的交汇点。你将成为技术上的增效工具，使上层合作伙伴（解决方案合作伙伴、GSIs 和企业经销商）能够独立地获取、实施和扩展 ClickUp 在其客户群中的应用，从而推动年度经常性收入增长和净留存率。
你的主要职责是增加通过合作伙伴流入的收入数量和质量，与合作伙伴经理和客户经理合作。你是一个构建者-扩展者：从经过验证的策略中建立赋能计划，进行迭代，并扩大规模以实现可重复的合作伙伴主导的收入。
关键职责
- 合作伙伴赋能与技术开发：设计并交付结构化的赋能计划（流程映射、叙事幻灯片、AI 代理、AI 流程、业务流程映射、竞争定位），指导合作伙伴进行发现、演示、解决方案设计和定价，并推动亚太地区的合作伙伴认证和自主能力。
- 联合销售与收入：作为合作伙伴获取交易的技术负责人，从发现到试点项目再到售后交接，全程参与，指导合作伙伴独立完成标准交易，并将所有活动与可衡量的收入成果（合作伙伴获取和合作伙伴影响的 iARR、胜率、交易速度）联系起来。
- 直接客户参与：支持客户经理在战略直接机会上的工作，与合作伙伴共同领导发现、解决方案设计、演示和技术评估。
- 合作伙伴获取与发展：为潜在合作伙伴提供技术演示和深入分析，作为技术最终签约者支持招募，并通过展示新平台功能来提升现有合作伙伴的能力，拓展他们的业务机会。
- AI 与认证代理：使合作伙伴能够识别、规划和销售认证代理机会，开展 AI 转型研讨会，并作为区域专家提供支持。
查看英文原文
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
ABOUT THE ROLE
ClickUp is hiring a Strategic Solutions Engineer to accelerate partner-sourced and partner-influenced revenue across the APAC region. This role sits at the intersection of enterprise pre-sales, partner enablement, and solution architecture. You will serve as the technical force multiplier that enables upmarket partners (Solution Partners, GSIs, and enterprise resellers) to independently acquire, implement, and expand ClickUp within their customer base, driving ARR growth and net retention.
Your primary mandate is to increase the volume and quality of revenue that flows through partners, working alongside Partner Managers and Account Executives. You are a builder-scaler: standing up enablement programs from a proven playbook, iterating on them, and scaling them to drive repeatable partner-led revenue.
KEY RESPONSIBILITIES
- Partner Enablement & Technical Development: Design and deliver structured enablement programs (workflow mapping, narrative decks, AI Agents, AI workflows, business process mapping, competitive positioning), coach partners on discovery, demos, solution design, and pricing, and drive partner certification and self-sufficiency across APAC.
- Co-Selling & Revenue: Serve as technical lead on partner-sourced deals from discovery through POC to post-sales handoff, coach partners to run standard deals independently, and tie all activities to measurable revenue outcomes (partner-sourced and partner-influenced iARR, win rate, deal velocity).
- Direct Customer Engagement: Support Account Executives on strategic direct opportunities, leading discovery, solution design, demos, and technical evaluations alongside the partner motion.
- Partner Acquisition & Development: Lead technical demonstrations and deep-dives for prospective partners, support recruitment as the technical closer, and elevate existing partners by showcasing new platform capabilities that expand their practice opportunity.
- AI & Certified Agents: Enable partners to identify, scope, and sell Certified Agent opportunities, deliver AI transformation workshops, and serve as the regional bridge between the internal AI/Agent team and the partner ecosystem.
- Events & Marketing: Lead or support partner-driven events (workshops, in-market tours, executive dinners), develop enablement content, and contribute to partner case studies and proof points.
- Reseller-Model Support: Support partner-owned billing, procurement, and renewal workflows, enable partners on expansion motions, and coordinate with Professional Services on co-delivery oversight and escalation paths.
- Internal Collaboration: Work cross-functionally with Professional Services, Customer Success, Product, Engineering, and global Solutions Engineering teams to resolve technical questions, assist with RFPs, and feed partner insights back into product and process improvements.
QUALIFICATIONS
- 8+ years of experience in enterprise pre-sales, solutions engineering, sales engineering, solutions consulting, or a comparable customer-facing technical role.
- 2+ years supporting or enabling channel partners, VARs, system integrators, or working in a partner-led go-to-market motion.
- Demonstrated ability to build programs from scratch (not just execute existing ones).
- Strong presentation, storytelling, and workshop facilitation skills, with the ability to connect product capabilities and technical details to business outcomes for different audiences.
- Experience designing or explaining solutions involving APIs, web services, automation, integrations, workflow configuration, or lightweight technical validation.
- Strong background in business process mapping, including the ability to analyse, document, and improve complex business processes across diverse environments.
- Ability to create credibility with partners, AEs, and customers, handle objections thoughtfully, and act as a trusted advisor.
- Hands-on experience with AI & LLMs, integration platforms (Unito, Workato, Zapier, Integromat), web services, and APIs.
- Strong commercial judgment, structured problem-solving, and comfort managing multiple concurrent priorities with urgency and limited supervision.
- Up to 50% of travel is required for this role.
LOCATION
- This role is open to candidates across Australia, with Sydney, Melbourne or Brisbane preferred.
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
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AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.