市场平台主管
Head of Marketplace
关于团队
我们是一个小型且快速推进的合作伙伴团队，负责塑造和执行OpenAI最重要的合作项目。你的任务是定义并领导OpenAI B2B市场的战略、路线图、运营模式和增长。你将通过可扩展的基础架构，使客户能够发现、评估、采用和管理基于并使用OpenAI模型的可信第三方解决方案。
关于职位
你是一位经验丰富的市场和生态系统领导者，具备出色的判断力、高度的责任感，并有构建可扩展B2B平台的成功记录。你能够在产品设计、商业策略、生态系统开发和运营之间自如切换，能在没有现成指南的情况下创造清晰的方向。你具备足够的信誉，可以协调高级内部和外部利益相关者，同时快速推进并高标准执行。
主要职责
- 定义OpenAI市场愿景、战略、路线图和成功指标。
- 全面负责市场业务表现，涵盖合作伙伴供应、客户需求、采用率、交易量、合作伙伴成功、解决方案质量和客户信任。
- 与产品和工程团队紧密合作，打造发现、上架、评估、采购、计费、部署、身份验证、治理、安全和度量等功能。
- 构建高质量的ISV、开发者、服务提供商和其他第三方解决方案合作伙伴生态系统。
- 与财务、法律、安全、政策和运营团队合作，设计市场商业模型、政策、激励措施和合作伙伴经济。
- 在销售、联合销售、私有报价、营销和客户成功等领域，制定可扩展的市场进入策略。
- 建立解决方案质量、安全、合规性、性能和生命周期管理的标准。
- 组建并领导市场团队及运营节奏，围绕明确的重点和成果协调跨职能负责人。
任职要求
- 15年以上市场、平台、生态系统、产品、合作或通用管理经验。
- 有成功主导可扩展B2B市场或平台业务的经验，并能带来可衡量的商业和客户成果。
- 对市场开发的两方面有深入理解：合作伙伴供应和客户需求。
- 强大的产品和商业判断力，能够原则性地在增长、质量、信任和生态系统健康之间做出权衡。
- 有在产品、工程、商业、运营等多部门之间建立共识的能力。
查看英文原文
About the Team
We are a small and fast-moving partnerships team that shapes and executes OpenAI’s most important collaborations. Your mission is to define and lead the strategy, roadmap, operating model, and growth of OpenAI’s B2B marketplace. You will build the scalable foundation through which customers discover, evaluate, adopt, and manage trusted third-party solutions built on and with OpenAI’s models.
About the Role
You are a senior marketplace and ecosystem leader with strong judgment, high ownership, and a track record of building scaled B2B platforms. You are comfortable moving between product design, commercial strategy, ecosystem development, and operations, and you can create clarity where there is no playbook. You bring the credibility to align senior internal and external stakeholders while moving quickly and executing at a high bar.
Key Responsibilities
- Define the vision, strategy, roadmap, and success metrics for OpenAI’s marketplace.
- Own marketplace business performance across partner supply, customer demand, adoption, transaction volume, partner success, solution quality, and customer trust.
- Partner closely with product and engineering to shape discovery, listing, evaluation, procurement, billing, deployment, identity, governance, security, and measurement capabilities.
- Build a high-quality ecosystem of ISVs, developers, service providers, and other third-party solution partners.
- Design marketplace commercial models, policies, incentives, and partner economics with finance, legal, security, policy, and operations.
- Create scalable go-to-market motions across sales, co-sell, private offers, marketing, and customer success.
- Establish standards for solution quality, safety, compliance, performance, and lifecycle management.
- Build and lead the marketplace team and operating cadence, aligning cross-functional owners against clear priorities and outcomes.
Qualifications
- 15+ years of experience in marketplaces, platforms, ecosystems, product, partnerships, or general management.
- Proven experience owning a scaled B2B marketplace or platform business with measurable commercial and customer outcomes.
- Deep understanding of both sides of marketplace development: partner supply and customer demand.
- Strong product and commercial judgment, with the ability to make principled tradeoffs across growth, quality, trust, and ecosystem health.
- Demonstrated ability to build alignment across product, engineering, sales, marketing, finance, legal, security, policy, and operations.
- Outstanding executive communication and relationship-building skills across internal leaders, customers, and partners.
- Experience building teams and operating models in a complex, fast-moving technology company.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.