远程医疗收费专员
Remote Healthcare Collections Specialist
全职 | 基础薪资+无上限月度佣金
你是否热衷于帮助他人、解决问题并提供卓越的客户服务？加入Revenue Enterprises，这是一家获得奖项的医疗客户服务中心和收入周期管理公司，在这里你将对患者产生有意义的影响，同时建立有回报的职业生涯。
在Revenue Enterprises，我们以诚信、热情和尊重为驱动。20多年来，我们与世界级的医疗保健机构合作，提升患者体验并支持财务健康。如果你正在寻找一家重视员工、内部晋升、给予你发言权的公司，我们期待你的加入。
职位详情
- 状态：全职，享有全面福利
- 工时：每周40小时
- 时间：周一至周五，上午8:00至下午5:00 MST
- 地点：面向科罗拉多州、蒙大拿州、德克萨斯州、堪萨斯州或怀俄明州居民的远程工作机会
- 培训：为期三周的带薪培训项目，远程或现场进行，另需参加我们在丹佛/奥罗拉办公室的一天强制性入职培训
- 薪资：根据经验，每年40,000-43,680美元
- 额外收入：月度无上限佣金机会
以人为本的文化
- 家族企业，你将被当作家人对待，而非数字
- 你的想法、贡献和反馈很重要
- 支持性的团队环境，专注于你的成功
- 通过内部晋升实现职业发展的机会
值得信赖的雇主
- 连续20年的稳定增长
- 与领先的医疗保健机构建立合作关系
- 被评为“2019-2025年最佳医疗催收工作场所Top 10”
在这里工作的福利
- 竞争力的基础薪资
- 无上限月度佣金计划
- 全面的福利包
- 可选的远程办公及办公室工作安排
- 持续的培训和职业发展
作为患者账户代表，你将在帮助患者理解和解决其医疗账单方面发挥关键作用，以同理心和专业精神服务患者。
职责包括：
- 通过来电和外拨电话提供卓越的客户服务
- 协助患者和家庭解答有关医疗余额和账单的问题
- 与患者协作制定可负担的支付方案，包括分期付款和结算
- 安全地通过电话处理信用卡和ACH支付
- 准确记录
查看英文原文
Full-Time | Base Salary + Uncapped Monthly Commission
Are you passionate about helping people, solving problems, and delivering exceptional customer service? Join Revenue Enterprises, an award-winning healthcare customer service and revenue cycle organization, where you'll make a meaningful impact on patients while building a rewarding career.
At Revenue Enterprises, we're driven by integrity, passion, and respect. For more than 20 years, we've partnered with world-class healthcare organizations to improve the patient experience and support financial wellness. If you're looking for a company that values its employees, promotes from within, and gives you a voice, we'd love to hear from you.
Position Details
- Status: Full-Time with comprehensive benefits
- Hours: 40 hours per week
- Schedule: Monday-Friday, 8:00 AM-5:00 PM MST
- Location: Remote opportunity available for residents of Colorado, Montana, Texas, Kansas, or Wyoming
- Training: Paid 3-week training program delivered remotely or in-office, plus a mandatory one-day orientation at our Denver/Aurora office
- Compensation: $40,000-$43,680 annually, based on experience
- Additional Earnings: Monthly uncapped commission opportunities
A Culture That Puts People First
- Family-owned company where you're treated like family, not a number
- Your ideas, contributions, and feedback matter
- A supportive team environment focused on your success
- Opportunities for career advancement through internal promotion
A Proven Employer
- Over 20 years of consistent growth
- Partnerships with leading healthcare organizations
- Recognized as a Top 10 Best Places to Work in Collections (2019-2025)
Benefits of Working Here
- Competitive base pay
- Uncapped monthly commission program
- Comprehensive benefits package
- Remote work opportunities with optional office-based work arrangements
- Ongoing training and career development
As a Patient Account Representative, you'll play a key role in helping patients understand and resolve their healthcare accounts with compassion and professionalism.
Responsibilities include:
- Providing outstanding customer service through inbound and outbound phone interactions
- Assisting patients and families with questions regarding healthcare balances and billing
- Working collaboratively with patients to create affordable payment solutions, including payment plans and settlements
- Processing credit card and ACH payments securely over the phone
- Accurately documenting account activity and customer interactions
- Following all applicable federal and state regulations while ensuring consumers understand their rights
- Meeting performance goals while maintaining a patient-focused approach
Successful candidates will demonstrate:
- Strong communication and customer service skills
- A professional and empathetic phone presence
- Problem-solving and negotiation abilities
- Attention to detail and accuracy in documentation
- Comfort working in a fast-paced environment
- Ability to learn and adhere to regulatory requirements
- Motivation to achieve performance and commission goals
If you're looking for a stable, growing company where you can help people, earn competitive pay plus uncapped commissions, and build a long-term career, apply today and become part of the Revenue Enterprises family.
Must reside in Colorado, Montana, Texas, Kansas, or Wyoming to be considered.
Requirements
- Prior Collections experience handling delinquent accounts
- Experience in customer service and/or healthcare preferred (but not required)
- Authorization to work in the US
- High school diploma or GED
- Advanced beginner to Intermediate skills in the Microsoft Suite (Outlook, Word, and Excel)
- Bilingual English/Spanish skills is a plus!
- Typing 40+ WPM with 90% accuracy preferred
- Experience working from home preferred
- Prior collections experienced preferred
Revenue Enterprises is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of actual or perceived race, color, creed, religion, ancestry, citizenship status, age, sex, marital status, sexual orientation, national origin, disability or handicap, veteran status, or any other characteristic protected by applicable federal, state or local laws.
Originally posted on Himalayas