兼职护士顾问
Part-Time Nurse Advisor
我们是谁：
Webdoctor 是爱尔兰领先的虚拟诊所，提供远程医疗保健服务，通过电脑、平板或手机应用程序即可获得世界级的医疗服务。
职位是什么？
在远程护士团队中工作，您将为我们的客户提供保密且富有同理心的远程医疗咨询，提供健康问题或担忧的建议，并提供全天候 24/7 的服务。同时与 Webdoctor 团队合作，照顾每周使用我们服务的数千名患者。
我们提供笔记本电脑，并提供全面的培训和支持。具有竞争力的薪资和福利，有机会在家舒适地提供高质量的客户服务。
这是一份每周 32 小时的兼职职位（四次八小时轮班），立即开始。需要灵活安排早班、晚班和夜班。
职位名称：
兼职护士顾问（远程）
汇报对象：
护士主管
主要职责：
- 通过电话和电子邮件向客户提供有关健康的建议和信息，做到知情且富有同理心。
- 通过建立信任、清晰准确地沟通、积极倾听以及表现出共情能力，与客户建立良好的关系。
- 在每次客户接触后，在平台上保持清晰准确的记录。
- 与护理团队和更广泛的医疗小组进行信息沟通和分享。
- 支持 Webdoctor 的医生和诊所经理团队。
理想候选人：
- 持有 NMBI 注册证书，5 年以上经验，曾在临床环境或急诊科有分诊经验。
- 具备出色的书面和口头沟通能力，英语流利。
- 具备出色的计算机技能和细致入微的注意力。
- 愿意接受 Garda 背景审查。
- 具备出色的组织和时间管理能力。
- 展现出健康教育/推广的知识或经验。
福利：
- 可在家办公
- 家庭办公设备配置
- Webdoctor 虚拟医生，供您和您的家人使用
- 与 Laya Healthcare 合作的折扣健康保险
- 可加入雇主出资的养老金计划
- 员工援助计划
以上并非职责的完整列表，您可能会根据组织内角色的变化及整体业务目标，被要求执行不同的任务。
最初发布于 Himalayas
查看英文原文
Who we are:
Webdoctor is Ireland’s leading virtual clinic in the provision of telemedicine services which allows for access to word-class medical care through computer, tablet or mobile phone applications.
What is the role?
Working within a remote team of nurses you will be providing a confidential and empathetic telemedicine consultation service for our customers providing advice on health queries or concerns over a 24/7 service and working with the Webdoctor team to look after the thousands of patients who use our service every week.
We provide a laptop with full training and support given. Competitive salary with benefits and the opportunity to deliver quality customer support from the comfort of your own home.
This is a part-time position of 32 hours per week (four eight-hour shifts), starting immediately. Flexibility is required to cover morning, evening, and night shifts.
Job title:
Part-Time Nurse Advisor (Remote)
Reporting to:
Nurse Manager
Key responsibilities:
- Providing our customers with health related advice and information via telephone and email in an informed and empathetic manner.
- Build good relationships with customers by developing rapport, communicating clearly and accurately, using active listening and showing the ability to empathise.
- Maintaining clear accurate records on the platform after each point of customer contact.
- Communicating and sharing information with the Nursing team and wider medical group.
- Supporting the Doctor and Practice Manager teams at Webdoctor.
Ideal candidate:
- NMBI registered with 5+ years experience, with Previous Triage experience in a Clinical setting or Emergency Department.
- Have excellent written and verbal communication skills with fluency in English
- Have excellent computer skills and attention to detail.
- Be willing to undergo Garda Vetting
- Have exceptional organisational and time management skills.
- Demonstrate knowledge/experience of health education/promotion.
Benefits:
- Work from home
- Home office set-up.
- Webdoctor virtual doctor for you and your family.
- Discounted health insurance with Laya Healthcare
- Access to join Pension scheme with employer contributions
- Employee Assistance Programme
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
Originally posted on Himalayas