急性后网络导航员
Post Acute Network Navigator
在Memorial Hermann，我们共同致力于提供高质量、高效的医疗服务，同时为社区的每一位成员创造非凡的体验。当我们说“社区的每一位成员”，这包括我们的员工。我们知道，当员工感受到关怀、被倾听和被重视时，他们就会受到激励，创造出超越期望的时刻，同时优先考虑安全、同情心、个性化和效率。如果您希望提升自己的职业生涯，并为我们的愿景做出贡献，即现在及未来几代人创造更健康的社区，我们希望您成为我们的团队一员。
职位概述
该职位负责与Memorial Hermann合作的合作伙伴的关系发展和急性后护理网络的表现。负责与区域急性后护理机构和医疗团队（内部和外部）协作，以优化结果、实施最佳实践，并提高Memorial Hermann合作的急性后护理网络的利用率，改善对我们高风险人群的总医疗成本。个人需帮助Memorial Hermann确保首选急性后护理设施/机构提供卓越的患者护理，优化结果并协调系统与急性后护理策略。个人还需负责网络成员之间及内部的一些护理协调工作。向急性后护理服务业务发展经理汇报。
职位描述
最低要求
教育：需要商务或医疗相关领域的学士学位；硕士学历优先。
许可证/认证：
- 需要有效的、无限制的临床注册执照，例如注册护士（RN）、物理治疗师（PT）、作业治疗师（OT）、言语治疗师（ST）、放射科技师（RT）或持证社会工作者。
经验/知识/技能：
- 五年医疗管理经验，其中至少两年在急性后护理领域。
- 熟悉医疗服务体系、法规、报销、国家趋势和运营。
- 出色的口头和书面人际沟通能力。
- 能够概念化、开发和实施有效的内部和外部关系，制定和执行营销/业务发展策略，并协同工作以改善结果。
- 能够在最少指导的情况下独立工作。
- 独立识别和解决问题。
- 熟练使用Microsoft Office应用程序，包括Word、Excel和PowerPoint。
- 有效的口头和书面沟通能力。
查看英文原文
At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.
Job Summary
Position is responsible for relationship development and post-acute network performance for Memorial Hermann aligned partners. Responsible for collaborating with area post-acute entities and healthcare teams (both internal and external) to optimize outcomes, implement best practices, and improve the utilization of the Memorial Hermann aligned Post Acute Care Network and improve the total cost of care to our at risk population. Individual helps Memorial Hermann hold Preferred Post Acute Facilities/Entities accountable for providing exceptional patient care, optimizing outcomes and aligning system and post-acute strategies. Individual will additionally be responsible for some aspects of care coordination within and between network members. Reports to the Manager of Business Development of Post Acute Services.Job Description
Minimum Qualifications
Education: Bachelor’s degree in Business or Healthcare related field required; Master’s degree preferred.
Licenses/Certifications:
- Active, unrestricted registered clinical license required, such as RN, PT, OT, ST, RT, or Licensed Social Worker.
Experience / Knowledge / Skills:
- Five (5) years healthcare management experience with a minimum of two (2) years of experience in post-acute.
- Thorough knowledge of healthcare services, regulations, reimbursement, national trends and operations.
- Exceptional verbal and written interpersonal and communication skills.
- Ability to conceptualize, develop, and implement effective relationships both internally and externally, develop and execute marketing/business development strategies and work collaboratively to improve outcomes.
- Ability to work independently with minimal guidance.
- Independent problem identification and resolution.
- Proficient with Microsoft Office applications including Word, Excel, and PowerPoint.
- Effective oral and written communication skills.
- Comfortable presenting in front of clinical and c-suite teams.
- Comfortable with current at risk contracting and management strategies (such as BPCIA, MSSP).
Principal Accountabilities
- Supports efforts to ensure timely and well-coordinated care transitions from the acute or post-acute environment to other post-acute levels of care.
- Performs facility assessments using clinical and operational skills to assess network criteria and compliance to network criteria.
- Reviews targets and trends for key performance metrics with providers and collaboratively creates and prioritizes action plans based on trends and patient needs.
- Collaborates effectively with post-acute entity and health care team to establish an optimal discharge plan and transition.
- Assures patient progress towards discharge goals and assist in resolving barriers.
- Participates in rounds at network entity providing feedback and best practice guidance while establishing accountability and expectations.
- Manages caseload in an efficient and effective manner utilizing time management skills.
- Optimizes in network utilization of Memorial Hermann Post Acute preferred providers.
- Holds Preferred SNF Facilities accountable to ensure that all Memorial Hermann patients are assigned to Clinically Aligned Physicians.
- Ensures preferred entities provide Memorial Hermann Post Acute leadership with required reporting and performance data in a timely fashion.
- Notifies Memorial Hermann Post Acute leadership of any service failures or patient care incidents/trends that occur at preferred entities.
- Works collaboratively with post-acute entity administration, staff and physicians and practice leadership.
- Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
- Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
- Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
- Other duties as assigned.
Originally posted on Himalayas