助理客户经理 - 远程
Associate Account Manager - Remote
职位描述
Boyd Thermal by Eaton 正在寻找一位充满热情的助理客户经理加入我们的销售团队，专注于为工业解决方案部门的现有和新客户提供增长动力。在此职位中，您将成为推动我们持续增长的关键人物。主要职责包括支持该部门负责人维护良好的客户关系，并推动现有客户的增长。
要在这个职位上取得成功，您需要对建立客户关系充满热情，高度协作，并具备发现和开发新机会的能力。最终，一位优秀的内部销售专业人士通过了解客户需求并帮助制定合适的解决方案来推动收入增长。
基本薪资为 70,000 至 100,000 美元，具体根据教育背景和经验而定。薪资根据候选人的技能、经验、资格以及市场和业务因素确定。
职责
- 推动工业解决方案部门的收入增长
- 直接与客户合作，通过与运营部门和不同管理层建立牢固的关系来支持和管理业务增长。
- 与潜在客户的跨职能组织建立新的业务和关系。
- 制定并执行策略，通过向所有客户部门销售更多产品和服务来提高客户渗透率。
- 制定战略目标和战术计划，以实现显著增长，并在一个高成功/高回报的环境中建立达成目标的文化。
- 直接参与客户现场，通过积极的业务开发赢得增量业务。需要与不同管理层建立牢固的关系。
- 与客户工程师和采购部门紧密合作，确保识别产品和设计要求。与 Boyd Thermal Engineering 密切合作，管理客户解决方案的设计和开发。
- 使用原型、样品和营销支持材料展示和演示产品和解决方案，为客户提供建议和增值服务。利用对材料和制造过程的知识，展示和强调 Boyd Thermal 的增值主张。
- 管理报价流程。与销售运营团队合作，进行工程图纸的技术审查
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Job Description
Boyd Thermal by Eaton is looking for an enthusiastic Associate Account Manager to join our sales team and focus on driving growth with existing and new customers for our Industrial Solutions sector. In this role, you will be a critical point person driving our efforts to continue our strong growth trajectory. Key elements will be to support the leader of this sector in maintaining strong customer relations and drive growth with existing customers.
To ensure success in this role, you should have a passion for building customer relationships, highly collaborative and the ability to seek out and develop new opportunities. Ultimately, a top-class Inside Sales professional drives revenue growth by understanding the needs of the customer and helping to develop solutions with the right product offerings.
Base compensation is $70,000 - $100,000 depending upon education and experience. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
Responsibilities
- Drive revenue growth for the Industrial Solutions sector
- Work directly with customers to support and manage business growth by developing strong relationships with operating departments and various management levels.
- Develop new business and forge new relationships with the cross functional organizations at potential customers.
- Develop and execute strategies for increased customer penetration by selling additional products and services to all customer divisions.
- Set strategic goals and tactical plan to achieve significant growth and build on the culture of achieving those goals within a high success/high reward environment.
- Directly engage at customer locations to win incremental business through active business development. Requires establishing strong relationships with various management levels.
- Work closely with customer engineers and purchasing to ensure product and design requirement are identified. Work closely with Boyd Thermal Engineering to manage the design and development of customer solutions.
- Display and demonstrate products and solutions using prototypes, samples and marketing support materials, providing value added guidance to customers. Utilizing knowledge of materials and manufacturing processes, illustrates and emphasizes Boyd Themal’s value-added propositions.
- Manage the quotation process. In conjunction with the Sales Operations Team, performs technical review of engineering drawings and specifications, gathers and prepares required information for formal quotation including, but not limited to, drawings, sample parts, technical data, volumes, and material sources for submittal to Boyd Thermal Estimating. Manages the preparation of formal quotation packages with pricing to maximize revenue, while also maximizing Gross Margin.
- In conjunction with the Sales Operations Team, monitors and manages progress of projects in order to successfully meet customers’ milestones and production schedules, from inception to implementation.
- Engage with customers on all commercial topics including credit and shipping terms, legal requirements, payments, and so forth. Manages aspects of the relationship per terms and conditions of agreements, as well as negotiating new agreements in conjunction with Boyd management. Responds when necessary to special customer needs or complaints.
- Utilizes Salesforce CRM package daily to capture all business opportunities, customer business intelligence, wins and losses. Uses this and other tools to frequently and transparently communicate opportunities and current state to colleagues and management.
Qualifications:
Basic (Required) Qualifications:
- Bachelor's degree
- A minimum of two (2) years of experience in account management, customer success, and/or client services creating quotes and proposals for a manufacturing company.
- No relocation benefit is offered for this position. Candidates may be located anywhere within the United States.
- Boyd Thermal by Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.
Preferred Qualifications:
- Experience in a manufacturing environment that is multi-piece manufacturing from design to manufacture. Custom manufacturing.
- Experience working cross-functionally with Engineering, Operations, Production, and Sales.
Position Criteria:
- Data Analysis: Ability to analyze metrics and extrapolate a practical solutions and recommendations.
- Negotiation: Ability to communicate and deliver a value proposition; broker relevant deals and deliver a win-win oriented solution for the business and the customer.
- Project Management: The ability to manage your task flow and complete assignments on time.
- Communication: Ability to deliver written and oral communications in constructive and concise manner.
- Travel: Willingness and ability to travel to meet objectives. Travel will be relatively limited.
- Customer focused: Demonstrates through action, that external and internal customers are the highest priority. Anticipates, understands and delivers the customer expectations with the highest quality and sense of urgency
- Business Savvy: A strategic thinker who is disciplined and exhibits a strong understanding of the business, its financial commitments, customers, competitive environment and other key metrics. Effectively uses data to make sound business decisions and proposals.
- Innovation/Creativity: Boldly champions and embraces continuous improvements through new and creative ideas. Open minded, courageous and challenges the status-quo to improve the business.
- Execution Excellence: Ensures operations excellence and actions that are based on a sound business strategy. Consistently delivers strong business results and maintains a passion for winning. Learns from mistakes. Complies with all legal requirements.
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RemoteEEO Statement
Boyd Corp is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Originally posted on Himalayas