销售运营经理
Sales Operations Manager
- 销售运营经理
- 全程远程办公
- 可配合PST时区灵活工作
我们与一家全球清洁技术/基础设施公司合作，招聘一名销售运营经理，以推动销售团队的运营卓越。
如果你是一位注重细节、技术娴熟的运营人员，喜欢让销售团队更快、更高效地运作，这个高级个人贡献者角色将使你成为核心引擎的一部分。你将成为销售运营、Salesforce、财务和运营之间的纽带，负责系统、流程和报告基础设施，确保交易从签署合同到交付订单的顺利进行。
这是一个高影响力的职位，适合准备全面负责销售运营、建立可扩展流程并随着职能在全球范围增长而指导他人的候选人。
你将负责的工作
- Salesforce管理 — 用户管理、配置、工作流/验证规则、机会/报价管理以及持续的系统优化。
- 数据完整性 — 运行审计、清理活动，并执行验证规则，确保Salesforce的准确性和可靠性。
- 订单运营 — 审核合同、录入订单，并通过履行流程与财务和运营协调。
- 销售报告 — 构建仪表盘和报告包，涵盖管道、预测、订单状态、胜率、销售周期、配额完成率以及月度/季度绩效。
- 高层分析 — 提供每周、每月和每季度的洞察；为领导层提供临时分析和演示支持。
- 销售代表支持 — 协助提案、定价、报价和合同查询。
- 订单跟踪 — 监控成交后状态，解决差异，并尽早升级障碍。
- 保险证明管理 — 全流程负责保险证明请求，与客户和保险公司联络。
- 流程优化 — 文档化、改进并扩展线索路由、机会管理和报价到收款流程。
- Salesforce培训 — 为销售团队提供工具、流程和最佳实践的入职和提升培训。
- 销售赋能 — 管理竞争情报、资源库和销售材料。
- 团队协调 — 支持销售会议、启动会和培训课程。
- 工具与集成 — 评估、实施和集成新的销售工具。
你带来的能力
- 3-5年以上销售运营、销售分析或CRM管理经验（B2B硬件、SaaS或基础设施背景优先）。
- 熟练掌握Salesforce技能；拥有管理员认证者优先。
查看英文原文
- Sales Operations Manager
- Fully remote
- Flexibility to work with PST time zone
We're partnering with a global cleantech/infrastructure company to hire a Sales Operations Manager to drive operational excellence across the sales team.
If you're a detail‑driven, tech‑savvy operator who loves making sales teams faster and more effective, this senior individual‑contributor role puts you at the centre of the engine. You'll be the connective tissue between Sales Operations, Salesforce, Finance, and Operations - owning the systems, processes, and reporting infrastructure that keeps deals moving from signed contract to delivered order.
This is a high‑impact role for someone ready to own sales operations end‑to‑end, build scalable processes and mentor others as the function grows globally.
What You'll Lead
- Salesforce Administration — user management, configuration, workflow/validation rules, opportunity/quote management, and ongoing system optimisation.
- Data Integrity — run audits, cleanup campaigns, and enforce validation rules to keep Salesforce accurate and reliable.
- Order Operations — review contracts, enter orders, and coordinate with Finance & Operations through fulfilment.
- Sales Reporting — build dashboards and reporting packages covering pipeline, forecast, order status, win rates, sales cycle, quota attainment, and MTD/QTD performance.
- Executive Analysis — deliver weekly, monthly, and quarterly insights; support leadership with ad‑hoc analysis and presentations.
- Rep Support — assist with proposals, pricing, quotes, and contract queries.
- Order Tracking — monitor post‑close status, resolve discrepancies, and escalate blockers early.
- COI Management — own end‑to‑end Certificate of Insurance requests, liaising with customers and insurance partners.
- Process Optimisation — document, refine, and scale lead routing, opportunity management, and quote‑to‑cash workflows.
- Salesforce Training — onboard and upskill the sales team on tools, processes, and best practices.
- Sales Enablement — manage competitive intelligence, resource libraries, and sales collateral.
- Team Coordination — support sales meetings, kick‑offs, and training sessions.
- Tooling & Integrations — evaluate, implement, and integrate new sales tools.
What You Bring
- 3–5+ years in Sales Operations, sales analytics, or CRM administration (B2B hardware, SaaS, or infrastructure ideal).
- Advanced Salesforce skills; Admin certification a plus.
- Proven ability to document and optimise processes independently.
- Strong Excel capability and comfort analysing sales data.
- Experience with ERP/order management systems (NetSuite, SAP).
- Exceptional attention to detail and commitment to data accuracy.
- Clear, professional communication — confident presenting to leadership.
- Experience supporting distributed/global sales teams is a plus.
Tools You'll Use
- Salesforce
- Microsoft Office 365 (Excel, PowerPoint, Outlook, Teams)
- DocuSign
- SharePoint
- Claude or similar AI tools
Originally posted on Himalayas