账户总监，大型企业
Account Director, Large Enterprise
关于团队
OpenAI 的使命是构建安全的人工通用智能（AGI），以造福全人类。这项长期任务将世界上最优秀的科学家、工程师和商业专业人士聚集在一个实验室中，共同完成这一目标。
为实现这一使命，我们的市场进入（GTM）团队负责帮助客户了解如何利用和部署我们功能强大的 AI 产品来改善他们的业务。该团队由销售、解决方案、支持、市场和合作的专业人员组成，他们共同努力，创造有价值解决方案，以让更多用户使用 AI。
关于职位
我们的销售团队有一个独特的使命，即帮助客户理解功能强大的 AI 模型对其业务和用户带来的深远影响。该职位需要技术理解、愿景、合作和以价值为导向的战略。
你将全程推动销售流程中的机会，从线索生成到成交。你将与研究人员、工程师和解决方案策略师合作，帮助客户在各自行业中通过 AI 实现进步。
该职位位于韩国首尔。我们采用每周三天在办公室的混合工作模式，并为新员工提供搬迁协助。
在此职位中，你将：
- 管理少量关键客户，制定并执行全面的客户计划
- 引导潜在客户从考虑阶段到成功部署
- 与解决方案和研究工程团队合作，打造并执行复杂的客户项目和计划
- 负责消费收入目标
- 管理消费收入预测
- 分析关键客户指标，制作报告并为内部和外部利益相关者提供洞察
- 密切关注行业动态（人员、竞争对手、合作伙伴等），为产品路线图和其他公司战略做出贡献
- 与解决方案、市场、传播、业务运营、人力资源、财务、产品管理及工程团队协作
- 支持其他团队成员的招聘和入职
- 支持公司文化的建设
我们寻找具备以下经验的人选：
- 10 年以上销售平台即服务（PaaS）和/或软件即服务（SaaS）的经验
- 能够流利使用韩语和英语
- 设计和执行复杂交易策略的能力
- 支持快速增长的高性能公司的发展
- 直接与客户合作的经验
查看英文原文
About the team
OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.
In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.
About the role
Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy.
You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.
This role is based in Seoul, South Korea. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you'll:
- Manage a small number of key accounts, developing and executing strategies for a comprehensive account plan
- Lead our prospects’ journeys from consideration to successful deployment
- Partner with solutions and research engineering to build and execute complex customer programs and projects
- Own a consumption revenue target
- Manage consumption revenue forecasts
- Analyze key account metrics to create reports and provide insights to internal and external stakeholders
- Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies
- Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering
- Support the recruitment and onboarding of other teammates
- Support the development of company culture
We're seeking someone with experience including:
- 10+ years selling platform-as-a-service and/or software-as-a-service
- Ability to speak fluent Korean and English
- Designing and executing complex deal strategies
- Supporting the growth of fast-growing, high-performance companies
- Working directly with c-level executives
- Communicating technical concepts to customers and internal stakeholders
- Leading high-visibility customer events (CAB, conferences, product launches, etc.)
- Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence
You might thrive in this role if you:
- Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.
- Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.
- Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.
- Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.
- Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.