[MSO] 项目经理 - 基础设施与IT运维
[MSO] Project Manager - Infrastructure and IT Operations
Software Mind 为全球的公司提供具有影响力的技术解决方案。科技巨头和独角兽企业、变革性项目、新兴技术以及无限的机会——这些是我们的日常写照。我们组建跨职能的工程团队，他们拥有责任感并追求卓越，因此我们一直在寻找有才华的人才，他们在每个项目中都充满热情和创造力。我们的文化倡导开放、尊重、坚韧与勇气，并将工作与乐趣结合。
项目 – 你将承担的任务
你将负责西欧企业客户的基础设施和IT运维项目，主要客户是管理服务提供商和金融机构。项目涵盖运维自动化、补丁管理、可观测性、私有云构建和VMware迁移，包括本地和公有云环境。你的团队由波兰的架构师和基础设施工程师组成。
职位 – 你将如何贡献
· 负责所分配的基础设施和IT运维项目的交付，包括范围、时间表、预算和质量。
· 维护项目计划、责任矩阵、风险登记册，并向客户和内部利益相关者汇报。
· 对照工作说明书控制范围：识别变更，准备变更请求，评估商业和时间影响。
· 与解决方案架构师和技术负责人一起引导项目团队，并管理团队容量。
· 召开指导委员会和状态评审会议，推动决策并管理客户期望。
· 协调与客户变更和发布管理的交付，包括维护窗口和生产团队。
· 管理验收：确定标准，协调测试并获得对交付范围的正式签收。
· 将交付的环境移交给托管服务运营，包括运营模式和服务级别。
要求 – 你需要具备的经验
· 至少5年IT项目管理经验，其中3年在基础设施、IT运维或云项目方面。
· 在以下至少两个领域有交付经验：运维自动化、补丁和漏洞管理、可观测性、虚拟化或私有云、公有云、迁移项目。
· 在本地和公有云环境中交付过项目，理解混合环境的限制。
· 具备固定价格交付经验：范围控制、变更管理和项目利润的责任。
· 企业客户：主持指导委员会并管理利益相关者
查看英文原文
Software Mind develops solutions that make an impact for companies around the globe. Tech giants & unicorns, transformative projects, emerging technologies and limitless opportunities – these are a few words that describe an average day for us. Building cross-functional engineering teams that take ownership and crave more means we’re always on the lookout for talented people who bring passion and creativity to every project. Our culture embraces openness, acts with respect, shows grit & guts and combines employment with enjoyment.
Project – the aim you’ll have
You will manage infrastructure and IT operations projects for enterprise clients in Western Europe, mainly managed service providers and financial institutions. Projects cover operations and patch management automation, observability, private cloud builds and VMware exit, on premises and in public cloud. Your team: architects and infrastructure engineers in Poland.
Position – how you’ll contribute
· Own delivery of assigned infrastructure and IT operations projects, including scope, schedule, budget and quality.
· Maintain the project plan, responsibility matrix, risk register and reporting to client and internal stakeholders.
· Control scope against the statement of work: identify change, prepare change requests, assess commercial and schedule impact.
· Steer the project team together with the solution architect and technical leads, and manage team capacity.
· Run steering committees and status reviews, escalate decisions and manage client expectations.
· Coordinate delivery with client change and release management, including maintenance windows and production teams.
· Manage acceptance: agree criteria, coordinate testing and secure formal sign off of delivered scope.
· Hand the delivered environment over to managed service operation, including operating model and service levels.
Expectations – the experience you need
· At least 5 years managing IT projects, including 3 years in infrastructure, IT operations or cloud projects.
· Delivery experience in at least two of these areas: operations automation, patch and vulnerability management, observability, virtualisation or private cloud, public cloud, migration programmes.
· Projects delivered both on premises and in public cloud, with an understanding of hybrid constraints.
· Fixed price delivery experience: scope control, change management and accountability for project margin.
· Enterprise clients: running steering committees and managing stakeholders at management level.
· Technical literacy to discuss architecture, automation and monitoring tooling with architects and engineers, without doing the engineering work yourself.
· Command of planning, estimation, risk management and reporting in a classic, agile or hybrid model, with Jira and Confluence.
· English at C1 level for running project meetings, negotiating scope and producing client documentation.
Additional skills – the edge you have
· Security projects: infrastructure hardening, vulnerability management, security monitoring, or controls from ISO 27001, NIS2 or DORA.
· Identity and access management projects: directory services, single sign on and federation, privileged access management, access reviews.
· Transitioning environments into managed service operation: service design, service levels and operational processes.
· PRINCE2 or PMP certification with ITIL, or command of German or Dutch.
Our offer – professional development, personal growth:
· Flexible employment and remote work
· International projects with leading global clients
· International business trips
· Non-corporate atmosphere
· Language classes
· Internal & external training
· Private healthcare and insurance
· Multisport card
· Well-being initiatives