远程技术客户支持 - QA 和游戏开发 - 6/26
Remote Technical Customer Support - QA and Game Dev - 6/26
我们正在寻找合适的成员加入团队。
ModSquad 正在寻找技术支持专员，为我们的客户提供一流的客服服务！我们正在寻找一位具备出色技术素养的 T1 和高级技术支持人员，以协助开发平台上的问题。
这是一个 24/7 项目，要求每周至少有 20 小时的可用时间。
请仔细阅读以下理想的技能和硬件要求。如果符合，请申请！
理想候选人：
- 非常注重细节
- 寻找对游戏引擎有扎实了解的人；游戏开发经验是加分项
- 熟悉与游戏开发和数字内容相关的质量保证流程和测试方法；3D 数字资产审核是强烈加分项
- 有技术客户支持经验
- 了解数字市场平台
- 有 Salesforce 经验（或其他 CRM）
- 能够收集和分析技术数据
- 对脚本或编程概念有基础理解
- 是游戏玩家或对游戏行业有深入了解对该职位非常有利
- 英语专业流利
所需系统配置：
- i7 四核 3.0 GHz 或更高
- 32 GB 内存
- Nvidia 3080 或更高（或同等显卡）
- 500 GB+ 硬盘空间（建议 1TB）
- 双显示器 – 强烈推荐
- 网络速度至少 100 下载和 20 上载
- 稳定的电源连接
关于 ModSquad：
ModSquad 自 2007 年以来一直在重新定义客户服务行业。全球顶级品牌选择我们提供客户支持、内容审核、信任与安全、社区管理以及社交媒体服务。我们与初创公司和财富 500 强企业以及两者之间的所有公司合作。我们的客户包括 Spotify、VSCO、Vimeo、Tourism Ireland 以及其他许多我们无法公开谈论的公司。我们在超过 90 个国家支持 50 多种语言。我们主要是一家远程公司，所以你已经看到了我们/你的办公室。如果你想与优秀的人一起，在酷炫的项目上为出色的品牌工作，那你来对地方了。
ModSquad 是一家平权雇主。所有符合条件的申请人都将获得就业考虑，不因种族、肤色、宗教、性别（包括怀孕）、性别、国籍、祖籍、年龄、身体或精神残疾、军事状况、退伍军人或残疾退伍军人身份、性取向、性别认同或表达而受到歧视。
查看英文原文
We Could Use Someone Like You in Our Crew.
ModSquad is looking for tech support agents to provide top notch service to our customers! We are looking for a top notch T1 and Advanced Technical Support agent with a lot tech savvy to provide assistance on a developer' platform.
This is a 24/7 project seeking at least 20 hours of availability weekly.
Read below thoroughly for ideal skills and hardware requirements. If this sounds like you, please apply!
Ideal Candidate:
- Very strong attention to detail
- Looking for those who have robust knowledge of game engines; game development is a strong bonus
- Familiarity with quality assurance processes and testing methodologies relevant to game development and digital content; 3D digital asset moderation a very strong bonus
- Technical Customer Support experience
- Knowledge of digital marketplace platforms
- Salesforce experience (or other CRMs)
- Ability to gather and analyze technical data
- Foundational understanding of scripting or programming concepts
- Being a gamer or possessing a deep understanding of the gaming industry is a significant advantage for this role.
- Professional English fluency
System Specs Required:
- i7 Quad Core 3.0 GHz or higher
- 32 GB RAM
- Nvidia 3080 or higher (or equivalent)
- 500 GB+ Hard Drive Space (Recommended 1TB)
- Dual Monitors – Highly Recommended
- Internet speed of at least 100 down and upload 20 minimum
- Stable power connection
About ModSquad:
ModSquad has been reinventing the Customer Experience Services industry since 2007. Top brands around the globe turn to us for customer support, content moderation, trust and safety, community management, and social media services. We work with startups and Fortune 500 companies and everything in between. Our client list includes Spotify, VSCO, Vimeo, Tourism Ireland, and a ton of other companies we aren’t at liberty to talk about. We support over 50 languages in more than 90 countries. We’re primarily a remote company so you’ve already seen our/your office. If you want to work with great people on cool projects for amazing brands, you’ve come to the right place.
ModSquad is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.
Individual base pay or rate depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job or contract duties/requirements, and relevant experience and skills. Although we have opportunities across the globe, this advertisement, unless otherwise specified, excludes individuals residing in California, Colorado, New York, and Washington at this time.
Originally posted on Himalayas