收入经理
Revenue Manager
这是一个远程职位。
职位目标：
Revenue Manager 职位专注于一组酒店的收益管理和收益率管理，为物业经理提供实际支持、分析和战略建议，以最大化收益表现。该职位需要熟练使用高级收益管理系统，以实现自动化的价格调整、预测和报告，同时具备扎实的传统收益管理实践基础。此外，Revenue Manager 还将管理 OTA（在线旅行社）关系，使用促销工具，并与各部门合作实施整合的收益策略。
主要职责：
- 收益管理系统支持：
- 在收益管理系统（如 Duetto、IDeaS）中监控和调整数据，以实现最佳定价和预测。
- 分析并做出明智的价格建议调整，确保准确的自动化收益。
- 对物业经理进行 Opera Cloud、RMS Cloud 和 Protel PMS 系统的培训，确保网络内的一致使用。
- 预订节奏与预测：
- 通过预订数据报告审查预订节奏，识别趋势并解决差异。
- 利用历史数据、季节性趋势和预算预期进行月度预测，向物业经理提供可操作的见解。
- 与酒店经理协调团体预订，确保及时审查、房间释放和战略价格定位。
- 竞品情报与市场分析：
- 使用 STR Global 和其他工具维护竞争情报，将每个物业的表现与市场标准进行基准比较。
- 审查和解读 STR 数据，以优化定价和收益策略。
- 管理 OTA 合作关系，利用促销工具推动收益并优化多渠道活动。
- 收益策略制定：
- 制定月度收益策略，指导物业经理在基本价格调整之外采取最优行动。
- 识别改进收益工具的机会，并提出创新方案以提高团体和物业层面的生产力。
- 与销售和市场团队合作，提供数据洞察以支持业务决策和即将开展的活动。
- 新物业整合与系统上线：
- 与分销经理合作处理新物业收购，审查定价策略并制定收益行动计划。
- 支持 PMS 系统和科技整合的上线，确保顺利过渡。
查看英文原文
This is a remote position.
Position Objectives:
The Revenue Manager role focuses on yield and revenue management across a group of hotels, offering hands-on support, analysis, and strategic recommendations to property managers to maximize revenue performance. The role requires proficiency in advanced revenue management systems to facilitate automated rate adjustments, forecasting, and reporting, alongside a strong foundation in traditional revenue management practices. Additionally, the Revenue Manager will manage OTA (Online Travel Agent) relationships, utilize promotional tools, and work with various departments to implement integrated revenue strategies.
Key Responsibilities:
- Revenue Management System Support:
- Monitor and adjust data within revenue management systems (e.g., Duetto, IDeaS) for optimal pricing and forecasting.
- Analyze and make informed adjustments to pricing recommendations, ensuring accurate automated yielding.
- Train property managers on systems like Opera Cloud, RMS Cloud, and Protel PMS for consistent use across the network.
- Booking Pace & Forecasting:
- Review booking pace through pickup reports, identifying trends and resolving discrepancies.
- Use historical data, seasonal trends, and budget expectations for monthly forecasting, providing actionable insights to property managers.
- Coordinate with hotel managers on group bookings to ensure timely reviews, room releases, and strategic rate positioning.
- Competitor Intelligence & Market Analysis:
- Utilize STR Global and other tools to maintain competitive intelligence, benchmarking each property’s performance against market standards.
- Review and interpret STR data to optimize pricing and revenue strategies.
- Manage OTA partnerships, utilizing promotional tools to drive revenue and optimize multi-channel campaigns.
- Revenue Strategy Development:
- Develop monthly revenue strategies, guiding property managers on optimal actions beyond basic rate adjustments.
- Identify opportunities to improve revenue tools and propose innovations to enhance group and property-level productivity.
- Collaborate with Sales and Marketing teams, providing data insights for business decisions and upcoming campaigns.
- New Property Integration & Systems Rollouts:
- Work with the Distribution Manager on new property acquisitions, reviewing pricing strategies and creating revenue action plans.
- Support the rollout of PMS systems and technology integrations, ensuring smooth transitions for new properties.
- Industry Engagement & Learning:
- Stay updated on industry trends, attending workshops and training to bring best practices to the team.
- Participate in knowledge-sharing sessions, fostering continuous improvement.
- Annual Budgeting & Planning:
- Contribute to annual budgeting, planning, and rate contracting, delivering insights that support financial targets.
- Work with property managers to establish strategic rate structures aligned with long-term business goals.
System Knowledge & Technological Proficiency:
- PMS & RMS Systems:
- Proficient in Opera Cloud, RMS Cloud, Protel PMS, or similar systems.
- Preferred experience with Duetto and IDeaS for revenue management, pricing, and data analysis.
- Familiarity with STR for benchmarking and competitive analysis.
- OTA Partnerships:
- Strong understanding of OTA platforms, including promotional tools and strategic partnerships to maximize revenue.
- Experience with rate parity, promotional management, and distribution across digital channels.
Organizational Relationships:
- Reports To:Vice President – Sales, Revenue & Distribution
- Collaboration:
- Engage with Property Managers, Front Office Managers, and Sales, Marketing, and Operations teams.
- Work alongside Distribution Managers for strategic rate positioning and system integration.
- Partner with OTAs and benchmarking services for cohesive revenue strategies.
Originally posted on Himalayas