解决方案专员 – 科学至高性能计算/IT
Solutions Specialist – Science-to-HPC/IT
职位概述
剑桥高级解决方案专家角色连接复杂领域科学与先进IT基础设施。该职位专为研究人员和高学历人士设计，帮助其转型进入科技行业，将科研工作负载需求转化为高价值的高性能计算（HPC）和AI/ML解决方案。您将利用深厚的科研背景作为技术翻译，协助客户构建前沿计算环境，同时发展核心企业销售、运营和技术专长。
职责与工作内容
- 科学工作负载与技术架构咨询
- 将特定领域的研究需求（例如生物信息学、计算化学、物理、生命科学）转化为优化的HPC硬件、软件和云架构解决方案。
- 深入研究硬件、软件和服务产品，以支持先进的计算工作流程。
- 提供技术演示，协调计算研讨会，并领导关于将HPC和AI/ML应用于科学研究的讨论。
- 在我们的核心解决方案堆栈（包括NVIDIA、Dell、联想、VAST和IBM）中获得技术精通和行业认证。
- 销售运营与方案开发
- 与HPC关系销售经理合作，制定技术方案，撰写准确报价，并管理工作任务书（SOW）。
- 制定定价和采购策略——权衡多供应商变量和分销选项，以最大化客户价值和剑桥的盈利能力。
- 项目管理复杂的RFP，协调跨职能的技术、业务和运营资源。
- 在剑桥的客户关系管理（CRM）平台中保持精确记录。
- 保持售后参与，支持部署，确保客户满意度，并促进持续的客户成功。
- 客户与生态系统互动
- 作为科学终端用户、IT利益相关者和关键供应商合作伙伴之间的技术联络人。
- 在科学会议、HPC和AI贸易展以及学术技术研讨会上代表剑桥。
- 进行同行间推广，推动线索生成，与科学研究人员建立联系，展示剑桥的计算能力。
- 与内部工程、销售和运营团队跨职能合作，优化解决方案交付。
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Job Overview
The Cambridge Senior Solutions Specialist role bridges the gap between complex domain science and advanced IT infrastructure. Designed specifically for researchers and advanced degree holders looking to pivot into the technology industry, this position translates scientific workload requirements into high-value High-Performance Computing (HPC) and AI/ML solutions. You will leverage your deep research background to act as a technical translator, assisting clients in building cutting-edge computational environments while developing core enterprise sales, operations, and technical expertise.
Responsibilities and Duties
- Scientific Workload & Technical Architecture Consulting
- Translate domain-specific research needs (e.g., bioinformatics, computational chemistry, physics, life sciences) into optimized HPC hardware, software, and cloud architecture solutions.
- Perform deep-dive technology research on hardware, software, and services offerings to support advanced computational workflows.
- Deliver technical demonstrations, coordinate computational workshops, and lead discussions on applying HPC and AI/ML to scientific research.
- Gain technical mastery and industry certifications across our core solution stack, including NVIDIA, Dell, Lenovo, VAST, and IBM.
- Sales Operations & Proposal Development
- Collaborate with HPC Relationship Sales Managers to build technical proposals, draft accurate quotes, and manage statements of work (SOWs).
- Develop pricing and sourcing strategies—weighing multi-vendor variables and distribution options—to maximize value for clients and profitability for Cambridge.
- Project manage complex RFPs, coordinating cross-functional technical, business, and operational resources.
- Maintain precise records within Cambridge’s Client Relationship Management (CRM) platform.
- Maintain post-sales involvement to support deployment, ensure client satisfaction, and facilitate ongoing customer success.
- Client & Ecosystem Engagement
- Act as a technical liaison between scientific end-users, IT stakeholders, and key vendor partners.
- Represent Cambridge at scientific conferences, HPC and AI trade shows, and academic tech symposiums.
- Engage in peer-to-peer outreach, driving lead generation and connecting with scientific researchers to showcase Cambridge’s computing capabilities.
- Collaborate cross-functionally with internal engineering, sales, and operations teams to streamline solution delivery.
Qualifications
- Education: Master’s degree or Ph.D. in a scientific, computational, or quantitative discipline (e.g., Bioinformatics, Computational Chemistry, Physics, Data Science, or STEM fields) required.
- Technical Aptitude: Hands-on experience with computational research methods, Linux environments, scientific scripting, or domain-specific computational software. Prior experience with HPC clusters or cloud environments is a strong plus.
- Core Competencies: Exceptional communication skills with the proven ability to translate complex technical/scientific concepts to both technical and non-technical audiences. High attention to detail, strong problem-solving capabilities, and comfort with ambiguity.
- Mindset: A proactive, self-driven desire to transition from academic/laboratory research into enterprise IT and commercial technology solution design.
- Business Acumen & Skills: Strong baseline business acumen, along with polished presentation and formal technical writing skills.
- Travel & Compensation Expectations: Willingness to travel for client engagements, conferences, and site visits as needed.
About Us
Cambridge Computer is a leader in delivering innovative physical and cloud-based IT infrastructure, data storage, and data security solutions to clients in a wide variety of industries across North America. Our clients include Fortune 100 companies, nonprofits, academic institutions, and some of the hottest high-technology companies in the country. We use creativity, technical expertise, and extensive industry relationships with investors, entrepreneurs, technology visionaries, and manufacturers to identify and incorporate both new and existing paradigms into cohesive IT strategies for our clients. Also, we're a Woman-Owned Small Business, with a close-knit staff of about 90 people that hail from all over the world.
How to Apply
Applicants must provide the following required materials:
- Cover letter
- Resume
Benefits
We recognize that satisfaction and well-being are integral components for long-term sustainability and business success. As such, available to full-time employees are the following benefits:
- Competitive salary
- Multiple health insurance options
- Medical FSA and Dependent Care FSA
- Dental insurance
- Vision insurance
- 401(k) savings plan with employer matching
- Employer-sponsored long-term disability
- Paid holidays and PTO that increases with longevity at the company
- Discounted health club membership
- Convenient parking
- Opportunities for growth!
Estimated Salary Range
$70k - $110k per year
Equal Opportunity Employer
Cambridge Computer provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, military service, or veteran status in accordance with applicable federal, state and local laws.
Originally posted on Himalayas