远程工作雷达

关键客户主管

Key Accounts Executive

市场运营职能支持未标注地域
公司MindPlus (Pvt) Ltd
薪资未公开
工作地点Sri Lanka
地域资格未标注地域
时区要求日间重叠约 6 小时,基本正常作息
用工类型Full Time
发布时间今天
数据来源Himalayas
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关于我们客户
我们的客户是一家在全球范围内享有盛誉的组织,在多个行业提供测试、检验、验证、认证及相关专业服务。

职位概述
关键客户主管将负责管理重要客户关系,了解客户需求,发现业务机会,并支持客户保留和增长。

主要职责

  • 管理并维护与重点客户的联系。
  • 作为指定客户的主要联系人。
  • 了解客户需求并协调合适的解决方案。
  • 发现交叉销售和业务增长的机会。
  • 准备报价单、方案和相关文件。
  • 跟进客户需求、订单和付款情况。
  • 解决客户问题并与相关内部团队协调。
  • 监控账户表现和客户满意度。
  • 保持准确的客户和账户记录。
  • 准备定期的账户和销售报告。

资格与要求

  • 商业、市场营销、销售或相关领域的文凭或学士学位。
  • 在关键客户管理、销售、客户服务或业务发展方面有经验。
  • 强大的客户关系和沟通能力。
  • 良好的谈判和解决问题的能力。
  • 强烈的商业和业务发展意识。
  • 优秀的组织和跟进能力。
  • 熟练使用MS Office和CRM系统者优先。

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最初发布于Himalayas

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About Our Client
Our client is a globally recognized organization providing testing, inspection, verification, certification, and related professional services across multiple industries.
Job Overview
The Key Accounts Executive will manage key customer relationships, understand client requirements, identify business opportunities, and support customer retention and growth.
Key Responsibilities

  • Manage and maintain relationships with key accounts.
  • Act as a primary contact for assigned customers.
  • Understand customer requirements and coordinate suitable solutions.
  • Identify opportunities for cross-selling and business growth.
  • Prepare quotations, proposals, and related documentation.
  • Follow up on customer requirements, orders, and payments.
  • Resolve customer concerns and coordinate with relevant internal teams.
  • Monitor account performance and customer satisfaction.
  • Maintain accurate customer and account records.
  • Prepare regular account and sales reports.

Qualifications & Requirements

  • Diploma or Bachelor's Degree in Business, Marketing, Sales, or a related field.
  • Experience in key account management, sales, customer service, or business development.
  • Strong customer relationship and communication skills.
  • Good negotiation and problem-solving abilities.
  • Strong commercial and business development orientation.
  • Excellent organizational and follow-up skills.
  • Proficiency in MS Office and CRM systems will be an advantage.

Interested candidates may send their CV to
Originally posted on Himalayas

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