质量控制经理
Quality Control Manager
类别：政府/军事
地点：
Atlas Advisors 正在寻找一位经验丰富的质量控制经理，负责监督支持翻译和口译服务交付的质量保证和质量控制活动。质量控制经理将负责实施和维护项目的质量管理系统（QMS），监控合同执行情况，管理审核和纠正措施，并确保符合合同要求和适用的质量标准。成功候选人将与项目领导、客户代表和操作人员密切合作，推动持续改进，保持高水平的服务质量和客户满意度。
职责
- 开发、实施并维护项目的质量管理系统（QMS）。
- 确保符合合同要求、质量标准、政策和程序。
- 开发和维护质量计划（QMP）及支持性质量文件。
- 通过既定的质量指标和关键绩效指标监控合同执行情况。
- 准备并提交所需的质量报告和绩效文件。
- 进行内部审核、检查和质量评审。
- 监控纠正和预防措施计划，并验证其实施和有效性。
- 调查不符合项，确定根本原因，并推荐纠正措施。
- 跟踪客户反馈和满意度指标，并识别改进机会。
- 与项目管理、操作人员和客户代表协调质量相关活动。
- 维护支持合同合规性和审计准备的记录和文件。
- 支持客户的审计、检查、评估和绩效评审。
- 在适用情况下监控分包商的质量表现和合规性。
- 为项目人员提供质量相关的指导和培训。
- 支持持续改进计划，以提升服务交付和运营绩效。
所需资格
- 至少五年在质量保证、质量控制或质量管理岗位的工作经验，支持政府、国防、国际或大型服务合同。
- 有开发、实施和管理质量管理体系的实际经验。
- 有支持符合 ISO 9001 标准的质量项目的经验。
- 有进行审核的经验。
查看英文原文
Category: Government/Military
Location:
Atlas Advisors is seeking an experienced Quality Control Manager to oversee quality assurance and quality control activities supporting the delivery of translation and interpretation services. The Quality Control Manager will be responsible for implementing and maintaining the project's Quality Management System (QMS), monitoring contract performance, managing audits and corrective actions, and ensuring compliance with contractual requirements and applicable quality standards. The successful candidate will work closely with project leadership, customer representatives, and operational personnel to drive continuous improvement and maintain high levels of service quality and customer satisfaction.
Responsibilities
- Develop, implement, and maintain the project Quality Management System (QMS).
- Ensure compliance with contract requirements, quality standards, policies, and procedures.
- Develop and maintain the Quality Management Plan (QMP) and supporting quality documentation.
- Monitor contract performance through established quality metrics and key performance indicators.
- Prepare and submit required quality reports and performance documentation.
- Conduct internal audits, inspections, and quality reviews.
- Monitor corrective and preventive action programs and verify implementation and effectiveness.
- Investigate nonconformances, identify root causes, and recommend corrective actions.
- Track customer feedback and satisfaction metrics and identify opportunities for improvement.
- Coordinate quality-related activities with project management, operational personnel, and customer representatives.
- Maintain records and documentation supporting contract compliance and audit readiness.
- Support customer audits, inspections, assessments, and performance reviews.
- Monitor subcontractor quality performance and compliance when applicable.
- Provide quality-related guidance and training to project personnel.
- Support continuous improvement initiatives to enhance service delivery and operational performance.
Required Qualifications
- Minimum five (5) years of experience in quality assurance, quality control, or quality management roles supporting government, defense, international, or large-scale service contracts.
- Demonstrated experience developing, implementing, and managing Quality Management Systems.
- Experience supporting ISO 9001-compliant quality programs.
- Experience conducting audits, inspections, and corrective action management.
- Experience developing quality metrics, performance indicators, and reporting processes.
- Strong analytical, organizational, and problem-solving skills.
- Strong written and verbal communication skills in English.
- Ability to develop technical reports, quality documentation, and process improvement plans.
- Proficiency with Microsoft Office Suite and quality management reporting tools.
- Ability to travel throughout Poland and other customer-designated locations as required.
Desired Qualifications
- ISO 9001 Lead Auditor, Internal Auditor, Quality Manager, or similar professional certification.
- Experience supporting translation, interpretation, linguist, professional services, or operational support contracts.
- Experience supporting international organizations, government customers, or multinational programs.
- Experience managing subcontractor quality programs.
- Familiarity with corrective action systems, root cause analysis methodologies, and continuous improvement processes.
- Bachelor's degree in Quality Management, Business Administration, Project Management, Engineering, or a related field.
COMPENSATION/BENEFITS
- Competitive salary commensurate with experience.
- Medical care benefits package.
- Training and professional development.
- Paid time off.
Work Location and Environment
This position is based remotely in Poland. Periodic travel to customer locations, training sites, and logistics facilities throughout Poland may be required. The Quality Control Manager supports contract performance through audits, inspections, reporting, and quality oversight and must be capable of supporting a dynamic operational environment, including occasional support outside normal business hours.
DetailsOriginally posted on Himalayas