项目经理 - 数字建筑 / 物联网系统
Project Manager - Digital Buildings / IoT Systems
项目经理在FPC全球数字建筑服务的成功交付中发挥关键作用，支持客户项目中的项目交付和更广泛的客户服务活动。
该职位负责管理分配的项目，同时在多个工作流中提供交付保障。这包括维护准确的项目数据、监控项目管理和工单系统、支持治理、保持交付手册的更新，并主动识别风险、差距和需要跟进的领域。
作为交付团队的客户对接成员，项目经理将与客户、交付团队、技术专家和商业利益相关者紧密合作，确保项目得到良好管理，信息准确，交付保持在正轨上。
主要职责
项目交付
- 按照既定范围、时间表、预算和质量标准，从启动到收尾管理分配的项目。
- 监控项目风险、问题、行动项、依赖关系和变更。
- 在需要时协调多个项目和工作流。
- 确保项目信息、计划和报告保持准确和最新。
交付保障与数据质量
- 使用Google Sheets和其他项目管理工具维护项目和项目集跟踪器。
- 进行定期的数据质量检查，确保项目信息完整、准确且及时。
- 审查工单队列、项目管理系统和交付跟踪器，以识别逾期行动项、风险或不一致之处。
- 对项目和工作流进行抽查和审计，确保遵循既定流程和治理标准。
- 支持根据既定的KPI和SLA、仪表盘和管理信息进行报告，面向内部和客户利益相关者。
团队协作
- 协调项目团队、技术专家和其他交付利益相关者。
- 主持项目和团队会议，确保行动项、决策和负责人被明确记录。
- 跟进行动项、风险和交付成果，以保持交付动力。
- 支持团队成员关于项目流程、报告、治理和工作方式的问题。
治理与流程改进
- 维护交付手册、模板、标准操作程序（SOP）和项目文档，确保其准确且最新。
- 支持团队一致应用既定的项目和交付标准。
查看英文原文
The Project Manager plays a key role in the successful delivery of FPC Global’s Digital Building Services, supporting both project delivery and wider service delivery activities across client programs.
The role is responsible for managing assigned projects while also providing delivery assurance across multiple workstreams. This includes maintaining accurate project data, monitoring project management and ticketing systems, supporting governance, keeping delivery playbooks up to date, and proactively identifying risks, gaps, and areas requiring follow-up.
As a client-facing member of the delivery team, the Project Manager will work closely with clients, delivery teams, technical specialists, and commercial stakeholders to ensure projects are well managed, information is accurate, and delivery remains on track.
Key Responsibilities
Project Delivery
- Manage assigned projects from initiation through to closeout in line with agreed scope, timelines, budgets, and quality standards.
- Maintain oversight of project risks, issues, actions, dependencies, and change.
- Support coordination across multiple projects and workstreams where required.
- Ensure project information, plans, and reporting remain accurate and up to date.
Delivery Assurance & Data Quality
- Maintain project and program trackers using Google Sheets and other project management tools.
- Carry out regular data quality checks to ensure project information is complete, accurate, and current.
- Review ticket queues, project management systems, and delivery trackers to identify overdue actions, risks, or inconsistencies.
- Conduct spot checks , audits across projects and workstreams to ensure agreed processes and governance standards are being followed.
- Support reporting against agreed KPI’s and SLA’s, dashboards, and management information for internal and client stakeholders.
Team Coordination
- Coordinate project teams, technical specialists, and other delivery stakeholders.
- Facilitate project and team meetings, ensuring actions, decisions, and owners are clearly captured.
- Follow up on actions, risks, and deliverables to maintain delivery momentum.
- Support team members with questions relating to project processes, reporting, governance, and ways of working.
Governance & Process Improvement
- Maintain delivery playbooks, templates, SOPs, and project documentation, ensuring they remain accurate and current.
- Support teams in consistently applying agreed project and delivery processes.
- Contribute to lessons learned, operational reviews, and continuous improvement activities.
- Work with the Delivery Operations Performance team to improve project management and service delivery frameworks.
Client & Stakeholder Management
- Act as a key point of contact for clients on assigned projects.
- Build strong working relationships with client and internal stakeholders.
- Provide clear project and delivery updates, including risks, actions, and progress.
- Support wider program and service delivery stakeholder engagement where required.
Commercial Awareness
- Monitor project financial performance and support effective budget control.
- Identify potential scope changes or additional service opportunities.
- Support proposal development and business development activities where required.
Skills and Experience
Essential
- Minimum 5 years’ experience in project management, service delivery, program coordination, PMO, or delivery assurance roles.
- Strong project management skills, including risk, issue, action, and change management.
- Strong client and stakeholder management skills.
- Excellent organisational skills and attention to detail.
- Strong experience working with project data, reporting, and governance.
- Strong proficiency in Google Sheets, including formulas, filters, pivot tables, data validation, and structured trackers.
- Experience using project management and/or ticketing platforms such as Jira, Monday.com, Service now,Asana, Smartsheet, or similar.
- Experience maintaining project processes, playbooks, SOPs, or governance documentation.
- Strong meeting facilitation and follow-up skills.
- Experience with Quality checks and audits
Desirable
- Experience within Project/program management in Digital Buildings, IoT, Systems Integration, Smart Technologies, or another technology-led environment.
- Experience in construction, systems commissioning, or facilities technology integration.
- Relevant project management qualification such as PMI, APM, PRINCE2, or equivalent.
Personal Attributes
- Highly organised, proactive, and delivery-focused.
- Comfortable working across multiple projects and priorities.
- Confidence in challenging incomplete or inaccurate information.
- Strong communicator with a collaborative working style.
- Able to identify issues early and drive actions through to completion.
- Adaptable and comfortable working in a fast-paced client environment.
Key Performance Indicators
- Timely and high-quality delivery of assigned projects.
- Accuracy and completeness of project and program data.
- Effective management of risks, issues, actions, and dependencies.
- Consistent adherence to delivery processes and governance standards.
- Quality and currency of delivery playbooks and documentation.
- Strong client and stakeholder satisfaction.
- Contribution to service delivery and continuous improvement.
At FPC Global, we’re not just shaping the future—we’re building it. Our mission, "Building Tomorrow’s Digital Planet," reflects our unwavering commitment to transforming industries, creating smarter spaces, and driving sustainable progress.
Since our founding in 2014, we have grown into a global leader with over 140 exceptional professionals, operating across the Americas, EMEA, APAC, and with our headquarters in London. We specialize in delivering integrated, cutting-edge consultancy services that span the entire facility lifecycle, ensuring that every project we undertake sets a new standard for innovation and excellence.
Our business thrives on two dynamic pillars:
- FPC Global: Offering expert guidance in Technical Program & Project Management, Building Performance, Sustainability, and Cybersecurity, we ensure that every project succeeds and fulfills stakeholder aspirations.
- FPC Digital: Revolutionizing Digital Building Design and Operations, we create spaces that are not only efficient but also frictionless and forward-thinking.
Originally posted on Himalayas