资深软件工程师，问题流程
Staff Software Engineer, Issue Workflow
关于 Sentry
软件驱动世界，速度比以往任何时候都更快。Sentry 帮助开发者在用户察觉之前修复错误和性能问题，这样团队可以减少灭火时间，更多时间用于构建。
被 200,000+ 家组织信赖，Sentry 是当今应用监控的标准，我们的团队正在打造其 AI 原生的未来。
关于该职位
Issue Workflow 是 Sentry 的主要产品界面。我们的问题平台每天处理数十亿事件，并将其转化为帮助数百万开发者更快修复 bug 的可操作洞察。
作为 Issue Workflow 团队的资深软件工程师，你将设计支撑该体验的系统。你将在高规模分布式系统与产品工程的交汇处工作，构建实时数据管道、搜索后端和分析系统，从噪声中提取信号。这是大规模的产品工程——每个架构决策都会影响数百万次调试会话。
你将成为塑造 Sentry 如何归类问题、如何让搜索变得闪电般快速、如何实现复杂代理工作流，以及如何确保产品在数十亿事件规模下依然保持性能的技术领导者。你的工作将定义 Sentry 平台最繁忙部分的可能边界。
在此职位中，你将：
- 驱动技术策略和路线图。与工程领导、产品和设计合作，塑造 Issue Workflow 平台的多季度技术愿景。就架构方向、技术选择和技术债务做出战略决策。确保团队构建出能够随着 Sentry 成长的坚实基础。
- 解决复杂的性能和扩展性挑战。
- 推动产品质量和用户体验。构建不仅可用而且令人愉悦的功能。你理解开发者体验中的毫秒差异。你关注接口、错误信息、加载状态和边缘情况的细节。你为一切添加监控，以便团队可以测量并改进。
- 指导和提升他人。你曾帮助工程师提升技能。你与队友一起庆祝成功，并从失败中学习。
如果你：
- 是一位分布式系统工程师，了解高规模架构的现实。你了解最终一致性、分区策略、缓存层和查询优化。你已经足够多地调试过大规模系统，现在知道如何应对。
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ABOUT SENTRY
Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
ABOUT THE ROLE
Issue Workflow is Sentry's primary product surface. Our issue platform processes billions events daily and turns them into actionable insights that help millions of developers fix bugs faster.
As a Staff Software Engineer on the Issue Workflow team, you'll architect the systems that power this experience. You'll work at the intersection of high-scale distributed systems and product engineering, building real-time data pipelines, search backends, and analysis systems that surface signal from noise. This is product engineering at massive scale—where every architectural decision impacts millions of debugging sessions.
You'll be the technical leader who shapes how Sentry groups issues, how we make search lightning-fast, how we enable sophisticated agentic workflows, and how we ensure that the product is performant even at billions-of-events scale. Your work will define what's possible for the most trafficked part of Sentry's platform.
IN THIS ROLE YOU WILL
- Drive technical strategy and roadmap. Partner with engineering leadership, product, and design to shape the multi-quarter technical vision for Issue Workflow platform. Make strategic calls about architectural direction, technology choices, and technical debt. Ensure the team is building a strong foundation to scale with Sentry's growth.
- Solve complex performance and scalability challenges.
- Champion product quality and user experience. Build features that don't just work—they delight. You understand that milliseconds matter in the developer experience. You sweat the details of interfaces, error messages, loading states, and edge cases. You instrument everything so the team can measure and improve.
- Mentor and elevate others. You've helped engineers grow their skills. You celebrate wins and learn from failures alongside your teammates.
YOU’LL LOVE THIS JOB IF YOU
- Are a distributed systems engineer who understands the realities of high-scale architectures. You know about eventual consistency, partitioning strategies, caching layers, and query optimization. You've debugged enough systems at scale that you now know to design for failure and build systems that degrade gracefully.
- Are product-minded and understand that great engineering serves users. You collaborate effectively with Product and Design, offering technical perspectives that shape better products. You can explain technical constraints in user-centric terms. You get excited about making developers' lives better, not just solving technical puzzles.
- Have strong full-stack instincts. While this role is backend-heavy, you understand the entire system from data ingestion to what renders in the browser. You know enough about frontend performance, API design, and user experience to make good architectural decisions that consider the whole picture.
- Include and uplift others. You've helped engineers grow their skills in systems design, coding practices, and product thinking. You're generous with knowledge and patient in explaining complex concepts. You celebrate wins and learn from failures alongside your teammates.
QUALIFICATIONS
- 10+ years in full-stack software engineering, ideally Python and Typescript
- Expertise in domain modeling, distributed systems, data stores, message queues
- Excellent written and verbal communication skills
- Experience with PostgreSQL, ClickHouse, and Kafka is preferred
EQUAL OPPORTUNITY AT SENTRY
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.