远程护理导航员 - 需要VA福利经验
Remote Care Navigator - VA Benefits Experience Required
Care Navigation and Benefits Specialist - 远程办公
如果你对VA系统非常熟悉，以至于同事在退伍军人情况变得复杂时会向你寻求帮助，那么这个机会可能值得深入交流。
我们正在寻找一位经验丰富的护理导航专业人士，将这种知识带入一个不断发展的以退伍军人为中心的护理协调项目。你将帮助退伍军人处理医疗、福利、行为健康服务、社区资源和其他支持，同时帮助整个护理团队更有效地处理复杂案例。
这个职位特别有趣的地方在于，你不仅限于管理个别案例。你将成为其他护理协调员的资源，帮助改进针对退伍军人的工作流程，发现项目中的不足，参与培训，并帮助塑造随着项目发展而提供的护理协调方式。
最重要的经验
我们特别关注那些背景结合了退伍军人或VA经验、护理协调以及不断增加的项目责任的人选。
你需要具备：
- 5年以上临床社会工作者、护理协调员、护理导航员或类似领域的经验，有明确的逐步提升的项目管理经验
- 直接与退伍军人和/或在VA系统内工作的经验
- 在远程环境中成功工作的1年以上经验
- 熟悉VA医疗、退伍军人福利和资源、行为健康以及健康的社会决定因素
- 为医疗和/或行为复杂的群体提供支持的经验
- 在护理管理系统或电子健康记录系统中记录案例的经验
- 强大的沟通、协作和解决问题的能力
还需要具备激励性访谈的经验。
不需要社会工作执照，但拥有LMSW或其他类似专业背景的候选人被鼓励申请。流利的西班牙语是有帮助的，但不是必需的。
你的影响方式
你将帮助退伍军人了解和利用可用资源，包括VA医疗、福利、社区护理以及其他满足医疗和社会需求的服务。
你还将指导复杂的退伍军人案例，帮助确定适当的转介和升级，并在需要专门协助时直接为退伍军人提供支持。
除了个别案例外，你还将帮助开发针对退伍军人的护理协调工作流程，识别
查看英文原文
Care Navigation and Benefits Specialist - Remote
If you know the VA system well enough that colleagues have turned to you when a Veteran's situation became complicated, this opportunity may be worth a conversation.
We're looking for an experienced care navigation professional who can bring that knowledge to a growing Veteran-focused care coordination program. You'll help Veterans navigate healthcare, benefits, behavioral health services, community resources, and other support while also helping the broader care team handle complex cases more effectively.
What makes this position particularly interesting is the opportunity to do more than manage individual cases. You'll serve as a resource to other care coordinators, help improve Veteran-specific workflows, identify gaps in the program, contribute to training, and help shape how care coordination is delivered as the program develops.
The Experience That Matters Most
We're particularly interested in someone whose background brings together Veteran or VA experience, care coordination, and increasing program responsibility.
You'll need:
- 5+ years of experience as a clinical social worker, care coordinator, care navigator, or in a similar field, with demonstrated progressive program management experience
- Direct experience working with Veterans and/or within the VA system
- 1+ years of experience working successfully in a remote environment
- Knowledge of VA healthcare, Veteran benefits and resources, behavioral health, and social determinants of health
- Experience supporting medically and/or behaviorally complex populations
- Experience documenting cases within a care management or electronic health record system
- Strong communication, collaboration, and problem-solving skills
Experience with motivational interviewing is also important.
A social work license is not required, although candidates with credentials such as an LMSW or similar professional background are encouraged to apply. Fluent Spanish is helpful but is not required.
How You'll Make an Impact
You'll help Veterans understand and navigate available resources, including VA healthcare, benefits, community care, and other services that address healthcare and social needs.
You'll also guide complex Veteran cases, help determine appropriate referrals and escalations, and step in with direct Veteran support when specialized assistance is needed.
Beyond individual cases, you'll help develop Veteran-specific care coordination workflows, identify opportunities to improve the program, and work with care coordination and training leadership to strengthen the team's understanding of VA healthcare, benefits navigation, Veteran resources, and common barriers to care.
In short, your experience will help both the Veteran in front of you and the team supporting the Veterans who come next.
Location, Schedule and Compensation
This is a full-time, 40-hour-per-week remote position working Monday through Friday during normal Central Time business hours.
Candidates must reside in the Central Time Zone in Texas, Alabama, Mississippi, Louisiana, or Tennessee and have a dedicated home-office environment.
The anticipated salary range is $80,000 to $100,000, with potential flexibility based on the selected candidate's experience and background.
Travel is not required.
If you've spent several years helping Veterans navigate complex healthcare or benefit systems and you're ready for a position where that experience can influence a broader program, we'd like to talk with you.
Originally posted on Himalayas