运营经理
Operations Manager
这是一个远程职位。
我们是一家小型B2B专业服务公司，正在寻找一位积极主动、有条理的运营经理兼行政助理，以支持我们的管理团队并确保业务顺利运行。理想的候选人应具备出色的沟通能力、细致入微的注意力和内容创作及营销支持经验。
职责
运营管理：
- 监督日常业务运营，确保高效和有效。
- 管理并优化内部流程，包括项目管理、客户入职和交付服务。
- 制定并实施运营政策和程序。
- 协调和管理办公用品、技术和供应商关系。
- 监控和管理预算、发票和财务记录。
- 协助人力资源职能，如招聘、入职和员工关系。
- 准备运营报告和分析，以支持决策。
内容创作和营销支持：
- 协助制定和执行营销策略和活动。
- 为公司的网站、博客、社交媒体和其他营销渠道创建、编辑和管理内容。
- 根据需要与外部营销机构和供应商协调。
- 跟踪并报告营销指标和活动表现。
- 支持营销材料的准备，包括宣传册、通讯和演示文稿。
- 确保所有营销材料和沟通内容的品牌一致性。
技能和资格
· 商业管理、市场营销、传播或相关领域的学士学位。
- 在运营经理或类似职位上有实际经验，最好是在B2B专业服务环境中。
- 出色的组织能力和多任务处理能力。
- 强大的书面和口头沟通能力。
- 熟练使用办公软件（如Microsoft Office套件、Google Workspace）、项目管理工具和营销软件。
- 能够独立工作，也能作为团队一员协作。
- 高度的保密性和专业性。
- 强大的解决问题能力和细致入微的注意力。
- 财务敏锐度和预算管理经验。
- 熟练使用QuickBooks Online、Microsoft和Google环境、Canva及其他内容创作和管理系统、LinkedIn和LinkedIn Sales Navigator、Pipedrive/Hubspot及其他CRM平台，以及项目管理工具。
查看英文原文
This is a remote position.
We are a small B2B professional services firm seeking a dynamic and organized Operations Manager and Executive Assistant to support our leadership team and ensure the smooth operation of our business. The ideal candidate will be a proactive problem-solver with exceptional communication skills, meticulous attention to detail, and experience in content creation and marketing support.
Responsibilities
Operations Management:
- Oversee daily business operations to ensure efficiency and effectiveness.
- Manage and optimize internal processes, including project management, client onboarding, and service delivery.
- Develop and implement operational policies and procedures.
- Coordinate and manage office supplies, technology, and vendor relationships.
- Monitor and manage budgets, invoicing, and financial records.
- Assist with human resources functions such as recruitment, onboarding, and employee relations.
- Prepare operational reports and analyses to support decision-making.
Content Creation and Marketing Support:
- Assist in developing and executing marketing strategies and campaigns.
- Create, edit, and manage content for the company’s website, blog, social media, and other marketing channels.
- Coordinate with external marketing agencies and vendors as needed.
- Track and report on marketing metrics and campaign performance.
- Support the preparation of marketing materials, including brochures, newsletters, and presentations.
- Ensure brand consistency across all marketing materials and communications.
Skills and Qualifications
· Bachelor’s degree in Business Administration, Marketing, Communications, or related field.
- Proven experience as an Operations Manager, or similar role, preferably in a B2B professional services environment.
- Exceptional organizational and multitasking skills.
- Strong written and verbal communication skills.
- Proficiency in office software (e.g., Microsoft Office Suite, Google Workspace), project management tools, and marketing software.
- Ability to work independently and as part of a team.
- High level of discretion and professionalism.
- Strong problem-solving skills and attention to detail.
- Financial acumen and experience with budget management.
- Skills in using QuickBooks Online, Microsoft and Google environments, Canva and other content creation and management systems, LinkedIn and LinkedIn Sales Navigator, Pipedrive/Hubspot and other CRM platforms, and project management software such as Trello.
- Familiarity with social media platforms like Instagram, TikTok, Facebook, and YouTube, or willingness to learn.
Preferred Qualifications
· Experience with CRM software and business analytics tools.
- Knowledge of industry-specific regulations and compliance requirements.
- Proven track record of implementing process improvements and operational efficiencies.
- Experience in content creation, social media management, and digital marketing.
If you are a motivated professional with a passion for supporting business growth, operational excellence, and marketing innovation, we encourage you to apply. Join our team and contribute to the success of our firm!
Originally posted on Himalayas