技术运营负责人
Technical Operations Lead
🚀 关于 AmpiFire
AmpiFire 是一个为成长型公司打造的软件驱动的内容营销和分发平台。
我们帮助年收入 7-8 位数的品牌建立持续增长的有机权威,我们不只是软件公司。我们是一家软件驱动的代理机构,将前沿工具与实际的战略执行相结合。
我们是一个精简、高产出的约 70 人的远程团队。如果你希望你的工作能明显推动进展,请继续阅读。
🔎 为什么这个职位空缺
我们的运营技术方面在不断扩展。更多的自动化、更多的 CRM 和报告工作、更多我们需要自己构建而不是购买的系统。
我们的团队已经构建了很多内容,每个人都有自己的负责领域。但我们缺少一个人能够从头到尾负责这一流程:确定应该存在什么、构建它,并一直跟进直到它成为标准流程。
这就是这个职位。你将获得一个结果,而不是一份规格说明。
📋 你实际会做什么
这是真实的工作清单,不是示例。大致是前两个季度的内容。
- 将我们的会议预约流程迁移到原生 HubSpot 表单,并在网站上标准化表单。
- 标准化我们在 HubSpot 中的细分方式,使报告和路由基于统一结构。
- 将 Google Search Console、GA4 和 Merchant Center 连接到 Claude,让我们的客户账户团队自动获得分析和警报。
- 自动化客户账户管理和销售中的重复性工作。
- 改进我们的线索邮件效果。以点击率和回复率衡量,而不是发送数量。
- 系统化我们进行内容审核的方式,使标准融入流程中。
- 自动化我们合作伙伴和 JV 工作背后的运营。
- 接管我们其中一个产品的管理与开发,目前由我们的 CEO 负责。
其中四项是 HubSpot 和 CRM 相关的工作。两项尚未明确范围。
🎯 关于你
在这里表现优秀的人大致是这样的。
你曾构建过没人要求你做的东西,但团队最终使用了它。
当你说“我们的客户经理无法看到客户是否在下滑”,你会提出要构建什么以及原因,而不是让我们来写规格。
你修复过一个默默出错的东西。没有任何错误提示,仪表盘看起来正常,但它已经错了整整一周。
你对 HubSpot 的了解不止于管理员层面。知道工作流、集成、细分应该如何架构,而不仅仅是知道交易在哪里。
你能阅读和修改真实的代码。我们期望使用 AI 辅助,大多数团队成员已经这样做了。
查看英文原文
🚀 About AmpiFire
AmpiFire is a software-powered content marketing and distribution platform built for serious growth-stage businesses.
We help 7–8 figure brands build compounding organic authority, and we're not just a software company. We're a software-enabled agency that pairs cutting-edge tooling with hands-on strategic execution.
We're a lean, high-output team of around 70 people, fully remote. If you want a place where your work visibly moves the needle, keep reading.
🔎 Why This Seat Is Open
The technical side of our operations keeps growing. More automation, more CRM and reporting work, more systems we need to build rather than buy.
Our team builds plenty already, and each of them has their own area to run. What we don't have is one person who owns this stream end to end: works out what should exist, builds it, and stays with it until it is how things are done.
That is this seat. You would be handed an outcome rather than a specification.
📋 What You'd Actually Work On
This is the real list, not a sample. It is roughly the first two quarters.
- Migrate our meeting booking flow onto native HubSpot forms and standardise forms across the site.
- Standardise how we segment in HubSpot, so reporting and routing run off one structure.
- Connect Google Search Console, GA4 and Merchant Center to Claude, so our client account team gets analysis and alerts automatically.
- Automate the repetitive work across client account management and sales.
- Improve what our lead emails produce. Measured on clicks and replies, not on sends.
- Systematise how we run content audits, so the standard lives in the process.
- Automate the operations behind our partnerships and JV work.
- Take over management and development of one of our products, currently sitting with our CEO.
Four of these are HubSpot and CRM work. Two are not yet scoped.
🎯 About You
The people who do well here look roughly like this.
You have built something nobody asked you to build, and a team ended up using it.
Given "our account managers cannot see when a client is slipping", you come back with what to build and why, rather than asking us to spec it.
You have fixed something that was silently broken. Nothing errored, the dashboard looked fine, and it had been wrong for a week.
You know HubSpot past the admin layer. Workflows, integrations, how segmentation should be architected, not just where the deals live.
You can read and modify real code. AI-assisted is expected, and most of our team already works this way.
Something you built is still running a year later, because you documented it or because somebody else now operates it.
⚡ How We Work
We move quickly. You'll work autonomously and make decisions with limited information. We don't have meetings to plan the meeting. We ship.
One standing meeting a week, Tuesday ops. Everything else is driven by the project: rebuilding a process with our sales team means real contact time with them, a HubSpot cleanup means almost none. Status goes in a written standup, not a call.
Everyone here has a Claude seat and uses it daily. Our CEO ships with v0. Our team ships internal skills most weeks. AI is not something you have to justify here, it is how the work gets done.
The pattern of the job is the same every time. Something is manual, or slower than it should be, or spread across three people's spare capacity. You work out what should exist, you build it, then you do the unglamorous part: document it, get people using it, and stay on it for the three weeks it takes to become how things are done.
🚫 Not For You If
You have specced builds rather than making them. This seat needs someone who was hands on the build itself, not reviewing what someone else made.
You need a backlog handed to you. Some of this work arrives as a problem rather than a spec, and turning it into one is the job.
You want a software engineering job. You will write and debug code here, but the code-heavy builds sit with our developers. Most of your time goes on systems, configuration, and getting things adopted.
You want to manage people. There are no direct reports here and no plan to add any. Management experience is useful. A management job is not what this is.
You have used AI but never shipped with it. If you cannot point to a workflow or tool you personally built and put into production, this is not the seat.
🛠 The Stack
HubSpot, n8n, Make, Zapier, Claude and Claude Code, Google Sheets and Workspace, ClickUp, Looker, Vercel, and whatever APIs the job needs.
You do not need to have used all of these. You do need to have gone deep on some, and to have picked up new ones without being trained.
You do not need to be a full stack engineer. You do not need to be a copywriter. You do not need a HubSpot certification either. We care about what you have built, not what you have been certified in.
💰 The Details
- Pay: $3,000 to $4,500 USD per month, depending on experience
- Type: Full time contract
- Location: Anywhere
- Hours: Async by default. One standing meeting a week, Tuesdays at 9am Colombia time.
- Ad-hoc calls on top, and how many depends entirely on what you are working on. Our team is global, so those calls can land anywhere across that spread.
- Reports to: Director of Operations. You'll work directly with our CEO on several of the projects above
🧭 The Process
- Application
- A short (5min) video walkthrough. We send the brief after you apply, so you can record it in your own time
- Initial interview with someone on the operations team
- Interview with the Director of Operations
- Interview with our CEO
We may ask for a paid test task or assessment as part of this process.
Originally posted on Himalayas