销售运营经理
Sales Operations Manager
关于Fello：
Fello是一家盈利、高速成长、由风险投资支持的B2B SaaS公司，正在打造未来代理型房地产平台。
我们的平台结合数据智能、营销自动化和对话式AI，帮助房地产团队更聪明地互动并更快地扩展。核心是Felix，我们的AI同事，它将真实的工作从团队手中解放出来——今天在电话、短信和电子邮件中进行跟进，接下来将处理更多日常任务。
我们不是堆栈中的另一个工具。我们是驱动它的系统——实时学习、适应和执行，让团队专注于增长，而不是猜测。
如果你对构建改变整个行业运作方式的AI产品充满热情，你就会在这里找到归属感。
关于你：
你将负责Fello收入获取引擎的销售运营系统：预测节奏、管道严谨性、区域和产能规划、SDR、AE和AM绩效分析，以及它们背后的薪酬机制。这是一个高级个人贡献者职位，类似于内部产品经理——你负责销售运营的路线图，决定哪些功能需要开发，编写需求，并将开发工作交给我们的GTM系统和GTM AI团队，而不是自己完成每个流程。三个月内，你将负责管理我们为所有卖家定制开发的应用程序：运营模型、路由和升级路径，以及使转化率提升的人机协作迭代。你向营收运营副总裁汇报，并每天与销售副总裁和首席营收官合作。
你会：
- 与销售副总裁和首席营收官共同负责周度和月度预测节奏——预测准确性、检查仪式，以及让数字可信的交易层面的卫生标准。
- 管理管道卫生和代表责任：阶段定义、退出标准、逾期和滑坡管理，以及确保这些标准被执行的经理仪式。
- 为三个职能建立和维护区域和产能模型，包括在人员扩张时的配额设定输入和覆盖计算。
- 与销售副总裁和首席营收官设计薪酬计划改进，并负责准确支付的机制。
- 负责推动我们GTM系统的演进，即我们的定制“RevenueOS”应用，作为所有卖家的主要操作界面，并向我们的GTM AI工程团队清晰传达需求。
- 维护和优化用于报告层的KPI及相关指标定义
查看英文原文
About Fello:
Fello is a profitable, hyper-growth, VC-backed B2B SaaS company building the agentic real estate platform of the future.
Our platform combines data intelligence, marketing automation, and conversational AI to help real estate teams engage smarter and scale faster. At the center of it is Felix, our AI teammate, which takes real work off a team's plate — running follow-up across calls, texts, and emails today, with more of the team's day-to-day work coming next.
We're not another tool in the stack. We're the system that powers it — learning, adapting, and executing in real time so teams can focus on growth, not guesswork.
If you're excited about building an AI product that's changing how an entire industry works, you'll fit right in.
About You:
You will own the sales operating system for Fello's revenue acquisition engine: forecast cadence, pipeline rigor, territory and capacity planning, SDR, AE and AM performance analytics, and the comp mechanics underneath them. This is a senior individual contributor role, and it works like an internal product manager — you own the roadmap for Sales operations, decide what gets built, write the requirements, and hand the build to our GTM Systems and GTM AI teams rather than building every workflow yourself. Within 3-months you'll be product managing our custom built application for all of our sellers: the operating model, routing and escalation paths, and the human-in-the-loop iteration that makes it convert. You report to the VP of Revenue Operations and partner daily with the VP of Sales and the CRO.
You Will:
- Own the weekly and monthly forecast cadence with the VP of Sales and CRO — call accuracy, inspection rituals, and the deal-level hygiene that makes the number trustworthy.
- Run pipeline hygiene and rep accountability: stage definitions, exit criteria, aging and slippage management, and the manager rituals that enforce them.
- Build and maintain the territory and capacity models for all three functions, including quota- setting inputs and coverage math as we scale headcount.
- Design compensation plan refinements with the VP of Sales and CRO, and own the mechanics that pay them accurately.
- Own the roadmap for evolving our GTM Systems, namely our custom “RevenueOS” app that serves as the main operational interface for all of our sellers, and communicate clear requirements to our GTM AI Eng team.
- Maintain and evolve the KPIs and related metric definitions used in the reporting layer for Revenue leadership.
You Have:
- 3+ years of Sales Ops leadership at a SaaS company.
- You have run a forecasting and pipeline-rigor program at the VP Sales or CRO level, not just produced the reports for one.
- Hands-on experience building territory, capacity, and quota models through a period of real headcount or segment change.
- Compensation plan design experience — you have written plans, modeled their cost, and lived with the behavior they produced.
- Real experience with hands-on systems configuration, be it in a CRM like Hubspot or Salesforce or similarly critical Sales infrastructure.
- Demonstrated record of deploying AI in a sales ops context (e.g., agentic SDR or outboundtooling such as Clay, 11x, Regie or Artisan; AI-augmented forecasting; automated pipeline analysis). Specific examples (problem, tool, adoption, and outcome) will be expected during interviews.
- You are a builder, not a coordinator. You are comfortable owning an outcome, scoping the work, and directing a build bench — and equally comfortable getting into the data yourself.
Our Benefits:
- Competitive Compensation: Attractive salary and benefits package.
- Flexible Work Environment: Fully remote work with flexible hours to promote work-life balance.
- Professional Growth: Opportunities for career advancement and professional development.
- Health & Wellness: Comprehensive health, dental, and vision insurance plans.
- Paid Time Off: Generous PTO and paid holidays to recharge and relax.
- Collaborative Culture: A supportive team environment that values innovation and collaboration.
- Equity Options: Opportunity to own a part of Fello and share in our success.
- Cutting-Edge Projects: Work on innovative products that leverage AI and advanced technologies.
Originally posted on Himalayas