Director, Digital Workplace Training
Director, Digital Workplace Training
College Board | Office of the CEO
地点:这是一个完全远程的职位。在College Board办公室附近居住的候选人可以选择完全远程或混合办公(周二和周三在办公室)。
类型:这是一份全职职位。
关于团队
Office of the CEO(OCEO)是一个小型、高杠杆的企业团队,位于College Board的核心位置。直接与CEO、总裁和高级领导合作,OCEO通过确保组织以连贯、有纪律和一致的方式前进,来加强和加速使命的影响。该办公室汇集了执行领导支持和企业执行,将战略与行动联系起来,使领导者能够专注于对学生最重要的事情。
Digital Workplace是OCEO中的一个核心职能,专注于使分布式组织实现现代执行的系统、规范和操作习惯。该团队负责将协作平台和生产力工具转化为一个连接的数字工作场所,支持大规模的清晰度、透明度和速度。通过建立信息组织、工作协调和领导者及团队日常协作的共享标准,Digital Workplace减少摩擦,提高执行质量,并帮助组织无论身处何地都能作为一个整体运作。
关于这个机会
作为Digital Workplace Training的总监,您将构建企业所需的能力建设和信心,以实现CollegeBoard数字工作场所的有效、一致使用。在一个拥有共享工具和雄心勃勃执行目标的分布式组织中,生产力不仅取决于技术的访问,还取决于领导者和员工是否了解如何以一致、有意义的方式使用这些工具。这个职位的存在是为了在大规模上建立这种熟练度。
向Office of the CEO内的Senior Director, Digital Workplace汇报,您将设计和提供企业学习、入职和赋能方案,以强化预期的使用模式,并支持组织内一致的工作方式。您将把数字工作场所的战略、标准和工作流程转化为清晰、实用的学习体验,帮助领导者、员工及其支持团队以更高的清晰度、速度和信心进行工作。
我们理想的候选人理解有效的企业培训不是关于内容数量或一次性课程。它关乎行为改变。
查看英文原文
Director, Digital Workplace Training
College Board | Office of the CEO
Location: This is a fully remote role. Candidates who live near College Board offices have the option of being fully remote or hybrid (Tuesday and Wednesday in office).
Type: This is a full-time position.
About the Team
The Office of the CEO (OCEO) is a small, high-leverage enterprise team that operates at the center of College Board. Working directly with the CEO, President, and senior leaders, OCEO strengthens and accelerates mission impact by ensuring the organization moves in a coherent, disciplined, and aligned way. The office brings together executive leadership support and enterprise execution, connecting strategy to action and enabling leaders to focus on what matters most for students.
Digital Workplace is a core function within OCEO focused on the systems, norms, and operating habits that enable modern execution in a distributed organization. The team is responsible for turning collaboration platforms and productivity tools into a connected digital workplace that supports clarity, transparency, and speed at scale. By establishing shared standards for how information is organized, how work is coordinated, and how leaders and teams collaborate day to day, Digital Workplace reduces friction, improves execution quality, and helps the organization operate as One College Board, regardless of location.
About the Opportunity
As Director, Digital Workplace Training, you will build the enterprise capability and confidence requiredfor effective, consistent use of CollegeBoard's digital workplace. In a distributed organization with shared tools and ambitious execution goals, productivity depends not just on access to technology but on whether leaders and staff understand how to use those tools in aligned, purposeful ways. This role exists to build that fluency at scale.
Reporting to the Senior Director, Digital Workplace within the Office of the CEO, you will design and deliver enterprise learning, onboarding, and enablement that reinforce intended usage patterns and support consistent ways of working across the organization. You will translate digital workplace strategy, standards, and workflows into clear, practical learning experiences that help leaders, staff, and their support teams work with greater clarity, speed, and confidence.
Our ideal candidate understands that effective enterprise training is not about content volume or one-time sessions. It is about behavior change, reinforcement, and confidence over time. You bring strong judgment, a learner-centered mindset, and the ability to design enablement that actually sticks in complex organizational environments.
In this role, you will
Enterprise Digital Workplace Learning Strategy (30%)
- Define the enterprise approach to digital workplace learning, aligned to priority workflows, standards, and execution expectations.
- Establish required learning pathways for key roles, including leaders, managers, staff, Executive Assistants, and Special Assistants.
- Ensure learning priorities are driven by enterprise execution needs and adoption gaps, not just tool releases.
Learning Design and Scalable Enablement (25%)
- Design and deliver practical, role-specific learning experiences that build confidence and consistency in using enterprise digital tools.
- Develop scalable learning assets (playbooks, guides, templates, and job aids) that reinforce intended usage patterns and shared ways of working.
- Ensure learning emphasizes real workflows and behaviors rather than abstract tool functionality.
Enterprise Onboarding and Change Enablement (20%)
- Integrate digital workplace learning into enterprise and divisional onboarding experiences.
- Partner with the Digital Workplace Product Manager and Technology during major tool, platform, or workflow changes to deliver timely, role-specific enablement.
- Support enterprise readiness during periods of change by ensuring leaders and staff understand new expectations and can continue executing effectively.
Adoption Reinforcement and Effectiveness Measurement (15%)
- Track learning uptake, confidence, and effectiveness using participation data, feedback, and adoption signals.
- Identify gaps in understanding or consistency and adjust learning approaches accordingly.
- Partner with Product to align learning insights with roadmap decisions and adoption strategies.
Executive, Executive Assistant, and Special Assistant Enablement (10%)
- Serve as a strategic thought partner to executives and their support teams, helping shape how digital systems and workflows should operate to support leadership execution.
- Own the design and effectiveness of enterprise enablement services for executives, Executive Assistants, and Special Assistants, ensuring access to structured learning, clear guidance, and hands-on support delivered by the Digital Workplace team.
- Ensure executive and assistant enablement aligns with enterprise standards while remaining responsive to real-world leadership needs.
About You
You have:
- 5+ years of experience in enterprise learning, enablement, digital adoption, or related roles.
- Experience designing learning for complex, distributed organizations.
- A strong ability to translate tools, workflows, and standards into clear, practical learning experiences.
- Experience supporting organizations through significant digital change or platform transitions.
- A learner-centered mindset and strong instincts for adult learning and behavior change.
- Comfort working cross-functionally with Product, Technology, Talent, and executive stakeholders.
- Strong facilitation, communication, and influence skills.
- The judgment to balance enterprise consistency with local adaptation.
- A commitment to College Board's mission and to improving outcomes for students.
- Ability to travel 2-4 times a year on behalf of College Board business
All positions at College Board require
- A passion for expanding educational and career opportunities and mission-driven work.
- Authorization to work in the United States for any employer.
- Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions, and comfort learning and applying new digital tools independently and proactively.
- Clear and concise communication skills, written and verbal.
- A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input.
- A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking.
- A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success.
About Our Process
- Application review will begin immediately and will continue until the position is filled.
- While the hiring process may vary, it generally includes resume and application submission, a recruiter phone or video screen, a hiring manager interview, a performance exercise, a panel interview, a conversation with leadership, and reference checks.
About Our Benefits and Compensation
College Board offers a competitive benefits and compensation program that attracts top talent looking to make a difference in education. As a self-sustaining non-profit, we believe in compensating employees equitably in relation to each other, their qualifications, their impact, and the relevant market.
The hiring range for a new employee in this position is $80,000 to $135,000.College Board differentiates salaries by location, so where you live will narrow theportion of this range in which you can expect a salary.
Your salary will be carefully determined based on your location, relevant experience, the external labor market, and the pay of College Board employees in similar roles. College Board strives to provide our best offer up front based on this criteria.
Your salary is only one part of all that College Board offers, including but not limited to:
- A comprehensive package designed to support the well-being of employees and their families and promote education. Our robust benefits package includes health, dental, and vision insurance, generous paid time off, paid parental leave, fertility benefits, pet insurance, tuition assistance, retirement benefits, and more.
- Recognition of exceptional performance through annual bonuses, salary growth over time through market increases, and opportunities for merit raises and promotions based on increased scope of responsibility.
- A job that matters, a team that cares, and a place to learn, innovate, and thrive.
You can expect to have transparent conversations about benefits and compensation with our recruiters throughout your application process.
Originally posted on Himalayas