Commerce Strategist
为什么选择Valtech？我们是体验创新公司，是全球最具影响力的品牌的值得信赖的合作伙伴。我们为员工提供成长机会、以价值观为导向的文化、国际化的职业发展以及塑造未来体验的机遇。
职位机会
在Valtech，你将置身于一个持续学习、产生有意义影响和实现职业成长的环境。无论你是开创新的数字解决方案、挑战传统思维还是打造下一代客户体验，你的工作都将推动行业的变革。
我们自豪的是：
- 我们所做的工作和推动的创新
- 我们倡导的分享、关怀与勇敢的价值观
- 我们无国界的全球框架，支持无缝协作
职位描述
作为高级电商策略师，你热衷于将复杂的客户体验转化为统一、可扩展的数字电商生态系统。你拥有8年以上数字战略、客户体验、电商、咨询或转型项目的经验，并具备将业务目标、客户需求和技术能力相结合的实际能力。
你在模糊环境中茁壮成长，能够快速整合复杂的信息，并帮助组织明确通往现代电商愿景的清晰路径。
如果你具备以下特质，你将在这一职位中表现出色：
- 一位勇于挑战现状的求解者
- 一位重视团队合作和知识共享的合作者
- 对技术、创意和数据的交汇点充满热情
- 熟悉敏捷方法论和咨询（加分项）
职位职责
引领电商愿景与战略对齐
· 与客户高管和高级利益相关者合作，制定符合业务目标和增长雄心的统一电商战略。
· 协调业务部门、产品团队、销售组织、营销团队和数字领导者之间的共识。
· 帮助组织应对因收购、合并或业务扩展而引发的转型举措。
· 将战略业务目标转化为可执行的电商体验路线图。
定义未来状态的客户与电商体验
· 分析并统一跨多个受众、业务部门和数字触点的复杂客户旅程。
· 制定符合客户需求与业务优先级的人物画像框架。
· 识别电商生态系统中的摩擦点、体验缺口和机会。
· 定义能为客户创造价值的未来电商体验。
查看英文原文
Why Valtech? We’retheexperience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience.
The opportunity
At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries.
We are proud of:
- The work we do and the innovation we drive
- Our values of share, care and dare
- Our borderless, global framework, which enables seamless collaboration
The role
As a Senior Commerce Strategist, you are passionate about transforming complex customer experiences into unified, scalable digital commerce ecosystems. You bring 8+ years of experience in digital strategy, customer experience, commerce, consulting, or transformation programs, with a proven ability to align business objectives, customer needs, and technology capabilities.
You thrive in ambiguity, quickly synthesize complex inputs, and help organizations define a clear path toward a modern commerce vision.
You will thrive in this role if you are:
- A curious problem solver who challenges the status quo
- A collaborator who values teamwork and knowledge-sharing
- Excited by the intersection of technology, creativity and data
- Experienced in Agile methodologies and consulting (a plus)
Role Responsibilities
Lead Commerce Vision & Strategic Alignment
· Partner with client executives and senior stakeholders to define a unified commerce strategy aligned to business objectives and growth ambitions.
· Facilitate alignment across business units, product teams, sales organizations, marketing teams, and digital leaders.
· Help organizations navigate transformation initiatives stemming from acquisitions, mergers, or business expansion.
· Translate strategic business goals into actionable commerce experience roadmaps.
Define Future-State Customer & Commerce Experiences
· Analyze and unify complex customer journeys across multiple audiences, business units, and digital touchpoints.
· Develop persona frameworks that align customer needs with business priorities.
· Identify friction points, experience gaps, and opportunities within the commerce ecosystem.
· Define future-state commerce experiences that deliver customer value while supporting organizational goals.
Turn Research Into Strategic Direction
· Synthesize qualitative and quantitative research, stakeholder interviews, customer insights, market dynamics, and business objectives.
· Understand competitive landscapes and commerce trends to inform strategic recommendations.
· Translate complex information into clear frameworks, narratives, and decision-making tools.
· Deliver actionable recommendations that guide experience design, platform implementation, and organizational change.
Connect Business Strategy, Experience, and Technology
· Collaborate closely with experience, design, technology, architecture, product, and delivery teams.
· Ensure commerce strategies are feasible, scalable, and aligned with platform capabilities, including Adobe Commerce.
· Partner with implementation teams to maintain strategic alignment throughout discovery and delivery phases.
· Help clients understand how customer experience, business processes, and technology decisions work together to drive growth.
Lead Executive Conversations
· Facilitate workshops and stakeholder alignment sessions.
· Present strategic recommendations and future-state visions to senior executives.
· Build consensus among diverse stakeholders with competing priorities.
· Act as a trusted advisor throughout transformation initiatives.
Must Have Qualifications
· 8+ years of experience in digital strategy, customer experience strategy, commerce strategy, management consulting, product strategy, or related fields.
· Experience leading strategic discovery and transformation initiatives for enterprise organizations.
· Strong understanding of customer journey mapping, service design, experience strategy, and persona development.
· Proven ability to facilitate executive workshops and stakeholder alignment sessions.
· Experience translating business strategy into digital experience and commerce recommendations.
· Strong analytical, research, storytelling, and presentation skills.
· Experience working within cross-functional teams that include business, experience, design, product, and technology disciplines.
· Ability to simplify complex organizational challenges into actionable plans.
Preferred Qualifications
· Experience with Adobe Commerce, Magento, Salesforce Commerce Cloud, SAP Commerce, Shopify Enterprise, or similar commerce platforms.
· Experience supporting mergers, acquisitions, or large-scale business transformation initiatives.
· B2B commerce experience.
· Familiarity with digital transformation programs and customer experience modernization efforts.
· Consulting or agency background preferred.
The benefits
This is a Full time position based in Canada. The offered salary range is $100,000 - $160,000 CAD annually, depending on experience and location.
Beyond a competitive compensation package, we offer:
- Flexibility, with remote and hybrid work options (country-dependent)
- Career advancement, with international mobility and professional development programs
- Learning and development, with access to cutting-edge tools, training and industry experts
- Medical, dental, and vision insurance for you and your family, plus employer contributions to Health Savings Accounts
Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process.
Your application process
Once you apply, our Talent Acquisition team will review your application. If your skills and experience align with the role, we’ll reach out for next steps.Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential.
⚠️ Beware of recruitment fraud: Only engage with official Valtech email addresses.
We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know.
About Valtech
Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world.
At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more.
At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate.
Are you ready to create what’s next? Join us.
Originally posted on Himalayas