EMEA供应商负责人，广告销售
EMEA Vendor Lead, Ad Sales
关于团队
SMB广告团队帮助企业在OpenAI的广告解决方案中发现、采用并实现增长。随着我们全球化的扩展，我们正在打造一个高效销售组织，结合运营卓越、强大的客户体验以及以AI为核心的工作方式。
我们与销售、收入运营、财务、产品、赋能、项目管理以及外部BPO合作伙伴紧密合作，推动广告主获取、激活、收入增长和留存。
关于职位
我们正在招聘一名供应商负责人，以构建和扩展支持我们在EMEA及全球广告业务的外包运营模式。
这是一个构建者角色。您将设计治理结构、绩效体系、产能计划、质量项目和问责机制，使我们的BPO合作伙伴能够实现卓越的商业成果。您将与内部团队和外部合作伙伴领导层协作，提高销售效率、广告主增长、预测准确性和运营质量。
这是一个高度跨职能的个人贡献者角色，位于广告销售、SMB、收入运营、财务、赋能、产品、项目管理以及外部BPO领导层的交汇点。您将帮助定义OpenAI如何与外部合作伙伴协作，并建立使业务得以扩展的系统、流程和问责机制。
在此职位中，您将：
- 构建和扩展广告的BPO运营模型、治理结构和绩效框架。
- 在收入、管道、广告主获取、激活、留存、销售效率和质量方面推动成果。
- 与BPO合作伙伴和内部利益相关者进行业务评审和高管治理论坛。
- 开发评分卡、预测、检查机制和升级流程，尽早发现风险。
- 通过剧本、质量保证框架、辅导计划和绩效分析提高销售质量。
- 与销售、收入运营、产品、赋能、财务和项目团队合作，推出新产品、新市场和销售策略。
- 制定与业务需求和增长预测一致的人力资源和产能计划。
- 确定哪些客户群体和销售策略应由BPO合作伙伴处理，哪些应由内部团队处理。
- 利用AI、自动化和可扩展系统提高执行效率、可见性和销售效率。
如果您具备以下条件，可能会在这个职位上表现出色：
- 5年以上供应商运营经验，
查看英文原文
About the Team
The SMB Ads team helps businesses discover, adopt, and grow with OpenAI’s advertising solutions. As we scale globally, we are building a high-performing sales organization that combines operational excellence, strong customer experiences, and AI-native ways of working.
We partner closely with Sales, Revenue Operations, Finance, Product, Enablement, Program Management, and external BPO partners to drive advertiser acquisition, activation, revenue growth, and retention.
About the Role
We are hiring a Vendor Lead to build and scale the outsourced operating model that supports our Ads business in EMEA and globally.
This is a builder role. You will design the governance, performance systems, capacity plans, quality programs, and accountability mechanisms that enable our BPO partners to deliver exceptional commercial outcomes. You will work across internal teams and external partner leadership to improve seller productivity, advertiser growth, forecasting accuracy, and operational quality.
This is a highly cross-functional individual contributor role that sits at the intersection of Ads Sales, SMB, Revenue Operations, Finance, Enablement, Product, Program Management, and external BPO leadership. You will help define how OpenAI operates with external partners and build the systems, processes, and accountability mechanisms that enable the business to scale.
In this role, you will:
- Build and scale BPO operating models, governance structures, and performance frameworks for Ads.
- Drive results across revenue, pipeline, advertiser acquisition, activation, retention, seller productivity, and quality.
- Lead business reviews and executive governance forums with BPO partners and internal stakeholders.
- Develop scorecards, forecasts, inspection mechanisms, and escalation processes that surface risks early.
- Improve sales quality through playbooks, QA frameworks, coaching programs, and performance analysis.
- Partner with Sales, Revenue Operations, Product, Enablement, Finance, and Program teams on new products, markets, and sales motions.
- Create workforce and capacity plans aligned to business demand and growth forecasts.
- Determine which customer segments and sales motions should be handled by BPO partners versus internal teams.
- Use AI, automation, and scalable systems to improve execution, visibility, and seller productivity.
You might thrive in this role if you have:
- 5+ years of experience in vendor operations, commercial operations, outsourced sales, or a scaled revenue organization.
- Experience in Ads, advertiser growth, performance marketing, or a comparable SMB sales motion.
- Working knowledge of sales funnels, forecasting, advertiser activation, spend growth, retention, and churn.
- Experience improving operating processes, scorecards, quality programs, or capacity plans across vendors or markets.
- Strong analytical, operational, and communication skills, with the ability to turn data into clear actions and work effectively across teams.
- Interest in using AI and automation to improve execution, visibility, and seller productivity.
Workplace & Location
- This role is based in Dublin, Ireland. We use a hybrid work model of 3 days in the office per week. Occasional travel will be required.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.