加入我们的人才库 - 客户发展经理
Join Our Talent Community - Manager, Account Development
Precision for Medicine 是首家全球精准医学临床研究服务组织,专为改善新疗法的临床研究和开发流程而打造。我们创新的方法将临床运营卓越性、实验室专业知识和先进的数据科学相结合,以指导每一步工作。我们将专业知识应用于各个阶段的试验——从早期开发到审批,并具备肿瘤学和罕见病方面的嵌入式经验。拥有超过 2000 名专职员工和全球 35 个办公室,我们随时准备在全球范围内加速改变生命的治疗方案。你愿意今天加入我们,成为客户发展经理吗?
客户发展经理的主要职责是提升市场认知度、生成潜在客户并扩大客户基础,为业务发展团队服务。这通过与潜在客户的直接接触来实现,包括电话、电子邮件和直接邮寄等方式。该职位还包括协助制定和实施策略,以促进与新老客户的长期关系。
客户发展经理还将与业务发展领导团队紧密合作,根据以往经验、可用技术和公司目标,建立并帮助实施和确认“内部销售”的最佳实践。
该职位的核心职责包括但不限于:
- 审查当前的客户发展流程、信息传递及技术,并提出改进意见
- 协助建立与公司目标一致的客户发展生产期望和指标
- 与业务发展领导团队合作进行绩效评估、辅导和发展
- 每周与指定的 BD 进行区域拓展计划会议,讨论新识别的二级客户
- 使用定义的“理想客户”档案,通过 Citeline、ZoomInfo、LinkedIn Sales Navigator 和其他新闻资源,识别高度契合的潜在客户和联系人,作为新客户拓展的触发点
- 识别关键利益相关者/决策者,并介绍我们的差异化优势和能力,从而获得参与提案和投标流程的机会
- 利用活动和结果数据,改进拓展信息,以提高客户响应率和互动性
- 制定并部署包含重要客户和行业分析的区域和客户策略
查看英文原文
Precision for Medicine is the first global precision medicine clinical research services organization, purpose-built to improve the clinical research and development process for new therapeutics. Our novel approach integrates clinical operations excellence, with laboratory expertise, and advanced data sciences to inform every step. We apply our expertise to trials at all stages—from early development through approval—with embedded experience in oncology and rare disease. With over 2000 dedicated professionals and 35 offices worldwide, we stand ready to help accelerate life-changing treatments anywhere around the globe. Won’t you join us today as a Manager, Account Development?
The focus of the Manager, Account Development is to increase market awareness, generate leads, and increase customer base for the Business Development Team. This is achieved by a high degree of direct contact with prospective clients including by telephone, by email and direct mail. The duties also include assisting in developing and implementing strategies to facilitate long term relationship with new and existing clients.
The Manager, Account Development will also work closely with the Business Development Leadership Team to establish and help implement and confirm “inside sales” best practices based on prior experience, available technologies and aligned to company goals.
Essential functions of the job include but are not limited to:
- Review current account development processes, messaging & technologies and recommend areas for improvement
- Assist in establishing account development production expectations and metrics aligned to corporate goals
- Collaborate with Business Development Leadership Team for performance review, mentoring and development
- Hold weekly territory outreach planning calls with assigned BD on newly identified Tier 2 Accounts.
- Identify well aligned potential clients and contacts using defined “ideal account” profiles by using Citeline, ZoomInfo, LinkedIn Sales Navigator and other news resources as triggers for new based outreach
- Identify key stakeholders/decision makers and introduce differentiators and capabilities resulting in opportunities to participate in the request for proposal and bid process.
- Using activity and results data create improved outreach messaging in an effort to increase client response and interactivity
- Develop and deploy territory and account strategies that incorporate significant account and industry profiling with pipeline and therapeutic content.
- Initiates sales process by communication (call, emails or direct mail), understanding prospective client requirements, introducing services that address their needs and engaging Business Development with prospective clients when ready for face-to-face meetings.
- Set-up meetings for BD representatives: regionally and at conferences etc. in coordination with Marketing department
- Provide weekly, monthly and quarterly sales activity reports to review with Line Manager and Business Development executives.
- Ensure all activity is recorded in Salesforce and HubSpot appropriately.
- Mentor & train new members in the Inside Sales team.
- Collaborate with appointed Business Development Mentor to develop
- Other duties as assigned. (asdiscussed work with BD when appropriate on proposals to progress developing career towards BD).
Working Relationships:
- Reports to the Business Development Leadership Team.
- Collaborates closely with global Business Development Team
- Liaises with all internal stakeholders within Contracts & Proposals, Clinical Operations and Marketing.
- Collaborates closely with Inside Sales members
- Ability to identify process efficiencies and make recommendations for improvement
Qualifications:
Minimum Required:
- Bachelors, or equivalent level of experience, ideally in a business, scientific or healthcare discipline
- Full Professional Proficiency in English
Other Required:
- 5 years or more in the CRO/pharmaceutical industry
- Availability for occasional domestic and international travel including overnight stays
Preferred:
- Account development and sales experience
- Postgraduate
Skills:
Competencies
- Possesses a keen understanding of the Oncology and Rare Disease Development market and the role that Precision for Medicine plays in that environment
- Resolves company and client related problems and prioritize workload to meet deadlines with little support from management
- Exhibits high self-motivation, and is able to work and plan independently as well as in a team environment
- Motivates other members of the company to meet timelines and company goals
- Focuses on continuous improvement, including the ability to make proactive assessments on how to make processes more efficient and people more effective
- Demonstrates a high degree of professionalism, as evidenced by ability to deliver on commitments, an understanding of the service culture and positive interactions with customers and teammates, including good interpersonal skills in the areas of diplomacy and negotiation
- Communicates both verbally and in written form in an exemplary manner
- Conducts formal presentations to a wide variety of audiences including colleagues, investigative staff, and clients with a high level of proficiency
- Possesses practical knowledge of IT tools and systems in use in the company and on the project teams
Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice.
Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at .
Recruitment Fraud Warning: Please be aware that fraudulent individuals and websites may impersonate Precision Medicine Group or its affiliates and attempt to obtain personal, financial, or banking information through fake job postings or employment offers. Precision Medicine Group will never request payment, banking details, or other sensitive financial information as part of the recruitment process. If you believe you have been targeted by a recruitment scam, we encourage you to report the incident to your local law enforcement authorities, consumer protection agency, or relevant cybercrime reporting organization in your country. Please also notify us at so we can investigate and take appropriate action.
Originally posted on Himalayas