大客户经理，LMWF
Key Account Manager, LMWF
关键客户经理，LMWF
FT 薪资 远程办公（东海岸）
职位概述
关键客户经理，LMWF 负责制定和执行战略客户管理计划，推动盈利增长，加强客户合作，并扩大在关键客户和 LMWF 业务板块中的市场影响力。
该职位负责制定长期客户战略，监督商业执行，并确保客户需求与公司目标保持一致。关键客户经理，LMWF 将与市场、供应链、技术及领导团队紧密合作，以最大化客户满意度、留存率和收入增长。
该职位还担任识别新业务机会、管理战略谈判并推动组织内商业卓越的关键角色。
主要职责
- 制定并执行所负责关键客户和市场细分的战略增长计划。
- 与战略客户和业务合作伙伴建立并维护高层关系。
- 领导商业谈判、定价策略和合同管理，以确保盈利增长。
- 与内部利益相关者（包括销售、运营、技术团队、客户服务和供应链）跨职能协作，以提供卓越的客户体验。
- 推动实现年度销售目标、收入增长、盈利能力和客户留存目标。
- 在现有客户和目标市场中识别新的业务机会。
- 分析市场趋势、竞争活动和客户洞察，以支持战略决策。
- 确保有效的预测、管道管理和业务绩效指标报告。
- 支持与客户和业务目标一致的战略供应商和主要合作关系。
- 推动以客户为中心的文化，注重响应性、创新、协作和运营卓越。
资格与要求
- 商业、市场营销、化学、供应链或相关领域的学士学位优先。
- 在润滑剂和金属加工液市场中，至少 8–10 年的销售、客户管理或商业领导岗位经验。
- 在分销、特种化学品、制造、消费品或相关行业中有管理战略或全国性客户的成功经验。
- 具备领导复杂谈判的能力，并能够...
查看英文原文
Key Account Manager, LMWF
FT Salary Remote ( East Coast)
Position Summary
The Key Account Manager, LMWF is responsible for developing and executing strategic account management initiatives that drive profitable growth, strengthen customer partnerships, and expand market presence across key customers and the LMWF business segments.
This role leads the development of long-term customer strategies, oversees commercial execution, and ensures alignment between customer needs and company objectives. The Key Account Manager, LMWF will partner closely with marketing, supply chain, technical, and leadership teams to maximize customer satisfaction, retention, and revenue growth.
The role also serves as a key leader in identifying new business opportunities, managing strategic negotiations, and driving commercial excellence across the organization.
Key Responsibilities
- Develop and execute the strategic growth plan for assigned key accounts and market segments.
- Build and maintain strong executive-level relationships with strategic customers and business partners.
- Lead commercial negotiations, pricing strategies, and contract management to ensure profitable growth.
- Collaborate cross-functionally with internal stakeholders including sales, operations, technical teams, customer service, and supply chain to deliver exceptional customer experience.
- Drive achievement of annual sales targets, revenue growth, profitability, and customer retention objectives.
- Identify new business opportunities within existing accounts and targeted markets.
- Analyze market trends, competitive activity, and customer insights to support strategic decision-making.
- Ensure effective forecasting, pipeline management, and reporting of business performance metrics.
- Support strategic supplier and principal relationships aligned with customer and business objectives.
- Promote a customer-centric culture focused on responsiveness, innovation, collaboration, and operational excellence.
Qualifications & Requirements
- Bachelor’s degree in Business, Marketing, Chemistry, Supply Chain, or related field preferred.
- Minimum of 8–10 years of experience in sales, account management, or commercial leadership roles within the Lubricant and Metalworking Fluid markets.
- Proven experience managing strategic or national accounts within distribution, specialty chemicals, manufacturing, consumer products, or related industries.
- Demonstrated ability to lead complex negotiations and deliver profitable business growth.
- Excellent relationship-building, communication, and presentation skills.
- Strong analytical and strategic planning capabilities.
- Experience working cross-functionally in a fast-paced and customer-focused environment.
- Proficiency in CRM systems, forecasting tools, and Microsoft Office Suite.
- Ability to travel as needed to support customer and business objectives, up to 50%.
Core Competencies
- Strategic Account Management
- Commercial Leadership
- Negotiation & Influencing
- Customer Relationship Management
- Business Development
- Financial & Profitability Management
- Cross-Functional Collaboration
- Market & Competitive Analysis
- Results Orientation
Originally posted on Himalayas