高级增长自动化经理（男女均可）
Senior Growth Automation Manager (m/f/d)
**该职位位于保加利亚，提供混合办公或远程办公选项。申请人必须持有相应地区的有效工作/居留许可。**
Chaos 是一家领先的全球软件公司，提供世界级的可视化和设计解决方案，赋能创意人士将想法变为现实。
二十多年来，Chaos 不断开发创新技术，服务于多个行业，包括建筑与设计、媒体与娱乐以及产品电商。Chaos 的解决方案帮助建筑师、设计师、视觉特效艺术家/动画师和其他创意专业人士分享创意，优化工作流程，并创造沉浸式体验。
总部位于德国卡尔斯鲁厄，Chaos 是一家全球性公司，在全球 11 个城市设有办公室。2022 年，Chaos 与 Enscape 合并，将两家行业领先公司整合为一个整体。自那时起，Chaos 通过收购 Cylindo、AXYZ Design 和 Evolve Lab 持续增长，进一步拓展了我们在建筑、设计、电商和人工智能领域的专业知识和解决方案。更多信息，请访问 。
岗位概述
高级增长自动化经理负责管理支撑销售、客户成功（CS）和市场营销运营的收入技术栈的日常运作。该职位连接高层次的流程架构与深入的技术执行，将复杂的跨职能利益相关者需求转化为可扩展、无孤岛的工作流程，并主动设计系统性解决方案来应对运营挑战。自动化基础设施的路线图开发以及最复杂工作流程的推出，由增长生命周期与自动化总监领导。
主要职责
系统架构与技术责任：
- 流程设计与改进：推动跨越多个职能的自动化和流程改进项目，直接影响组织目标；制定商业案例并获得高层利益相关者支持由增长生命周期与自动化总监负责，而实施、采用和衡量影响则由高级增长自动化经理负责。
- 平台管理：负责核心市场进入自动化平台的日常管理：配置、架构和健康状况。保持对 Salesforce 的深入了解，并与中央系统团队合作确定平台边界和共享标准。
- 集成：在增长生命周期与自动化总监的领导下，设计、管理并维护关键系统之间的集成，确保数据流顺畅、准确，并符合业务需求。
查看英文原文
**This position is based in Bulgaria with hybrid or remote working options. Applicants must hold a valid work/residence permit for the respective location.**
Chaos is a leading global software company that provides world-class visualization and design solutions, empowering creative minds to bring ideas to life.
For over twenty years, Chaos has developed innovative technologies serving multiple industries, including architecture and design, media and entertainment, and product e-commerce. Chaos’ solutions help architects, designers, VFX artists/animators, and other creative professionals share ideas, optimize workflows, and create immersive experiences.
Headquartered in Karlsruhe, Germany, Chaos is a global company with offices in 11 cities worldwide. In 2022, Chaos and Enscape merged, bringing together two industry-leading companies into one. Since then, Chaos has continued to grow with the additions of Cylindo, AXYZ Design, and Evolve Lab, further expanding our expertise and solutions across architecture, design, e-commerce, and AI. For more information, please visit .
Role Overview
The Senior Growth Automation Manager owns the day-to-day administration of the revenue tech stack that scales Sales, Customer Success (CS), and Marketing operations. The role bridges high-level process architecture and deep technical execution, translating complex cross-functional stakeholder requirements into scalable, silo-free workflows, and proactively engineering systemic solutions to operational challenges. Development of the automation infrastructure’s roadmap, and the launch of most complex workflows, is under the leadership of the Director Growth Lifecycle & Automation.
Main Responsibilities
Systems Architecture & Technical Ownership:
- Process design & improvement: Drive automation and process-improvement programs that span multiple functions and directly impact organizational goals; framing the business case and securing senior stakeholder buy-in is led by the Director Growth Lifecycle & Automation while implementation, adoption, and measurement of impact is led by the Sr. Growth Automation Manager.
- Platform administration: Hold day-to-day admin ownership of core go-to-market automation platforms: configuration, architecture, and health. Maintain deep working knowledge of Salesforce and partner with the central Systems team on platform boundaries and shared standards.
- Integrations: Under the leadership of the Director Growth Lifecycle & Automation, design, maintain, and set the architectural pattern for integrations across the revenue tech stack, ensuring new integrations are consistent, scalable, and reusable across teams.
- Tech Stack evolution: Proactively assess the revenue systems stack and bring forward a data-driven point of view on what should be built, changed, or deprecated, including a clear recommendation.
- Innovation: Own structured evaluation and adoption of emerging revenue technology and specialized automation or enrichment platforms (e.g. Hook), maintaining a forward-looking perspective on what the team should consider in the next planning cycle. Decisions on integrating in tech stack reside with the Director Growth Lifecycle & Automation, as well the Central System team.
Data Integrity & Governance:
- Own the data governance framework - accuracy, consistency, and integrity - across platforms, including synchronisation logic, data mappings, and property frameworks. Design the policies and standards that prevent upstream data problems organization-wide, not just within owned systems (Director Growth Lifecycle & Automation owns the enforcement among other teams).
- Define and own the QA and validation framework for automation workflows organization-wide, pre-launch checks, logic-stressing, and post-launch monitoring, and hold other contributors accountable to it.
Requirements
Required Experience
- Minimum 6 years of hands-on, administrative-level experience managing enterprise CRM and marketing automation platforms, including at least 2 years operating at an expert or lead capacity (e.g., setting standards, owning architecture decisions, or mentoring others), with deep functional expertise in HubSpot configuration (advanced workflows, segmentations, third-party integrations, and core data architecture).
- Demonstrated experience managing Salesforce environment dependencies, including standard/custom data objects, multi-platform data synchronization logic, and advanced native reporting capabilities, at a level sufficient to set standards for others.
- A track record of being sought out as the go-to expert for evaluating, auditing, and adopting emerging revenue technology and specialized automation platforms (e.g. Hook), including instances of proactively initiating adoption rather than responding to a request.
- Experience utilizing data enrichment platforms (e.g. Clay) and the ability to read, write, or audit custom technical scripts (JavaScript, Python, or similar); experience mentoring others in these skills is considered a strong advantage.
Required Skills
- Expert-level systems thinking and process-mapping: able to originate and champion end-to-end workflow strategy, eliminate cross-functional silos and data redundancy at an organisational level, and identify structural problems before they surface as operational failures.
- Translates complex commercial requirements into system architecture clearly and credibly: builds buy-in from senior and cross-functional stakeholders by making technical trade-offs legible to non-technical audiences.
- Operates with high autonomy and independent judgment: resolves most technical conflicts and ambiguous architectural decisions without escalation, and documents design decisions clearly enough for others to build on.
- Transfers knowledge and raises capability in others: mentors colleagues outside a direct reporting line and acts as a credible role model for technical excellence and sound engineering judgment.
- Proactively identifies problems, forms an independent view, and proposes solutions with confidence, comfortable being the technical authority on complex architectural questions within the domain while remaining open to challenge and new approaches.
- Professional verbal and written fluency in English is mandatory.
We welcome people who value teamwork, stick to their commitments and are curious to explore new ways for achieving mastery. If you believe that you are a good match for the job, just send us your CV in English.
Only shortlisted candidates will be contacted.
Confidentiality of all applications is assured.
Originally posted on Himalayas