区域实施专员 - DMV地区
Regional Implementation Specialist- DMV Area
自2008年以来,Everfi一直是数字教育的领先提供商,将组织与学校对接,资助社会教育项目,如财务健康、心理健康和职业探索。
东北地区实施专家负责推动EVERFI课程在该地区K12课堂中的采用。该职位理想位于华盛顿特区/马里兰州/弗吉尼亚州,对于实现赞助商激活目标和确保客户满意度至关重要。该专家将对其所在区域负全责,管理配额,并直接与教育工作者互动,推广EVERFI的资源。该职位包括远程支持和出差,为教育工作者提供现场培训和支持,确保课程成功实施并提高对K12资源的认知。
实施专家薪酬与福利
根据经验和地点,薪资为70,000-80,000美元
100%远程工作
健康、牙科和视力保险
401(K)计划,公司匹配贡献
灵活的带薪休假(PTO)
职责
- 对所分配区域内的采用和激活目标负全责,管理与合作伙伴目标(学校、学生、教师、课堂活动)一致的配额
- 作为教育工作者的主要联系人,通过多种推广方式(冷电话、社交媒体、电子邮件活动)提供卓越的客户服务,建立并维护牢固的合作关系
- 举办面对面和虚拟的培训会议,指导教育工作者如何有效使用EVERFI平台,提供持续支持以确保成功实施和使用
- 作为其区域内客户账户的学校负责人。这包括但不限于与收入团队和K12团队进行沟通,参与合作伙伴会议,并向K12团队汇报外部合作伙伴目标的进展
- 与客户成功团队密切合作,在月度和季度业务评审中,支持外部合作伙伴电话会议,提供有影响力的更新和K12成功故事
- 及时跟进对EVERFI课程表现出兴趣的教育工作者,解答他们的疑问,并突出EVERFI产品的独特价值,以确保培训会议和会面
- 满足商业合作伙伴的课堂连接请求,确保无缝集成和满意度
- 收集并分享来自学生的有意义的故事
查看英文原文
Since 2008, Everfi has been a leading provider of digital education, matching organizations with schools to sponsor social education such as financial wellness, mental health, and career exploration.
The Northeast Region Implementation Specialist is responsible for driving the adoption of EVERFI's courses in K12 classrooms within the region. This person, ideally located in the D.C./Maryland/Virginia area, is pivotal in achieving sponsor activation goals and ensuring customer satisfaction. The Specialist will take full ownership of their region, managing a quota and engaging directly with educators to promote EVERFI's resources. This position involves both remote support and travel to provide hands-on training and support to educators, ensuring successful course implementation and increased awareness of K12 resources.
Implementation Specialist Compensation and Benefits
$70,000-$80,000 depending on experience and location
100% Remote position
Health, Dental, and Vision insurance
401(K) with matching contribution
Flexible Paid Time Off (PTO)
Responsibilities
- Take full responsibility for the adoption and activation goals within the assigned region, managing a quota aligned with partner objectives (schools, students, teachers, classroom events)
- Act as the primary point of contact for educators, providing exceptional customer service through various outreach methods (cold calls, social media, email campaigns) to develop and maintain strong partnerships
- Conduct in-person and virtual training sessions to guide educators on how to effectively use the EVERFI platform, offering ongoing support to ensure successful implementation and usage
- Serve as Schools Lead for Customer accounts in their region. This includes but is not limited to liaising between the Revenue team and K12 team, participating in partner meetings and providing updates to K12 team on progress to external partner goals
- Work closely as the Schools Lead with the Customer Success team on monthly and quarterly business reviews, supporting external partner calls with impactful updates and K12 success stories
- Promptly follow up with educators who have shown interest in EVERFI's courses, addressing their questions and highlighting the unique value of EVERFI's offerings to secure training sessions and meetings
- Fulfill Classroom Connect requests from commercial partners, ensuring seamless integration and satisfaction
- Collect and share meaningful anecdotes from students and educators with internal teams and external partners to showcase the impact of EVERFI's resources
- Log all activities and interactions in the Customer Relationship Management system, maintaining up-to-date contact information and detailed notes on educator engagements
- Stay informed about trends in the K12 education system, educational technology, and EVERFI's platform and courses, understanding standards alignment, educator challenges, and best practices
Qualifications
- Bachelor's Degree preferred or equivalent relevant experience in the education field
- 2 years of experience in the education industry, or related fields including but not limited to non-profits and technology start-ups, 3 years preferred
- Ability to manage multiple tasks and deadlines while hitting & maintaining established goals & KPIs
- Experience developing and maintaining relationships with clients/educators
- Strong presentation skills, including proficiency with presentation, communication, and collaboration tools such as PowerPoint, Excel, Teams, WebEx, Zoom, Groove, Gong, etc.
- Experience using Salesforce.com or other data management systems preferred
- Ability to conduct presentations
- Ability and means to travel on a flexible schedule at least 40% of the time
- Must reside within the DMV area (D.C., Maryland, or Virginia)
Originally posted on Himalayas