销售代表
Sales Representative
通过电子邮件、电话、聊天或社交媒体渠道处理销售咨询
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开展外向性客户开发和潜在客户挖掘,识别潜在客户和商业机会
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对潜在客户进行筛选,并为销售团队安排会议或演示
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与现有和潜在客户建立并维护良好的关系
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管理并更新CRM系统,确保客户和销售信息准确
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准备报价单、提案、合同和销售演示材料
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跟进潜在客户、提案和待处理的客户需求,推动转化
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与市场和运营团队协作,确保客户顺利上线和服务交付
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监控销售管道,跟踪进度,并定期提交销售报告
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支持账户管理活动,保持客户满意度
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协助达成月度和季度销售目标及KPI
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进行市场调研和竞争对手分析,识别趋势和机会
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专业处理客户投诉或咨询,必要时向上级汇报问题
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保持沟通、交易和客户互动的有序记录
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参与销售会议、培训和策略讨论
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定期跟进潜在客户和不活跃客户,最大化销售机会
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与外部客户协调,收集需求并提供产品或服务信息
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在现有客户中识别升级销售和交叉销售机会
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准备并提交准确的销售预测和管道更新给管理层
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通过确保顺利交接和完成文档,支持新客户的上线
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跟踪客户反馈,并将洞察传达以改进产品、服务和销售流程
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协助制定销售话术、模板和推广策略
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参加虚拟社交活动、网络研讨会或行业会议,获取新的业务机会
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确保所有销售活动符合公司政策和流程
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与招聘或运营团队协作,对齐客户期望和交付时间线
要求
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至少2年销售、内勤销售、客户服务或商务拓展相关经验
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具备良好的英语口头和书面沟通能力
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优秀的谈判、说服和关系建立能力
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熟练使用Google Workspace或Microsoft Office套件
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熟悉CRM平台如HubSpot
查看英文原文
Respond to inbound sales inquiries through email, phone, chat, or social media channels
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Conduct outbound prospecting and lead generation to identify potential clients and
business opportunities
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Qualify leads and schedule appointments or demos for the sales team
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Build and maintain strong relationships with existing and prospective clients
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Manage and update CRM systems with accurate customer and sales information
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Prepare quotations, proposals, contracts, and sales presentations
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Follow up on leads, proposals, and pending client requirements to drive conversions
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Coordinate with marketing and operations teams to ensure smooth client onboarding
and service delivery
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Monitor sales pipelines, track progress, and provide regular sales reports
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Support account management activities and maintain customer satisfaction
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Assist in achieving monthly and quarterly sales targets and KPIs
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Conduct market research and competitor analysis to identify trends and opportunities
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Handle customer concerns or inquiries professionally and escalate issues when
necessary
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Maintain organized records of communications, transactions, and client interactions
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Participate in sales meetings, training sessions, and strategy discussions
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Maintain regular follow-ups with warm leads and inactive clients to maximize sales
opportunities
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Coordinate with external clients to gather requirements and provide product or service
information
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Identify upselling and cross-selling opportunities within existing accounts
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Prepare and submit accurate sales forecasts and pipeline updates to management
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Support onboarding of new clients by ensuring smooth handoff and documentation
completion
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Track customer feedback and communicate insights to improve products, services, and
sales processes
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Assist in developing sales scripts, templates, and outreach strategies
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Attend virtual networking events, webinars, or industry meetings to generate new
business opportunities
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Ensure all sales activities comply with company policies and procedures
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Collaborate with the recruitment or operations team to align client expectations and
delivery timelines
Requirements
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At least 2 years of experience in sales, inside sales, customer service, or business
development
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Strong verbal and written communication skills in English
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Excellent negotiation, persuasion, and relationship-building skills
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Proficient in Google Workspace or Microsoft Office Suite
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Familiarity with CRM platforms such as HubSpot, Salesforce, Zoho, or Pipedrive
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Ability to manage multiple leads and prioritize tasks effectively
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Strong organizational and time management skills
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Goal-oriented mindset with the ability to work independently and as part of a team
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Experience with sales reporting, lead tracking, and pipeline management is an
advantage
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Comfortable working in a fast-paced and target-driven environment
Benefits
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Flexible work-from-home opportunity.
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Opportunity to contribute to a growing business by enhancing efficiency and client
experience.
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Supportive and collaborative work environment.
Job Details:
Job Type: Full-time
Benefits:
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Paid training
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Work from home
Schedule:
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40 hours per week
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Monday to Friday
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Night shift / Flexible shift
Originally posted on Himalayas