资深软件工程师 - 保险
Staff Software Engineer - Insurance
关于Nu
Nu是拉丁美洲领先的数字银行，服务于巴西、墨西哥和哥伦比亚的1.4亿客户。公司通过利用数据和专有技术，开发创新产品和服务，引领行业变革。
以对抗复杂性、赋能人为使命，Nu为客户提供完整的金融旅程，通过负责任的贷款和透明度促进金融可及性和进步。公司由一个高效且可扩展的商业模式驱动，结合低成本服务与不断增长的回报。
Nu的影响已获得多项奖项的认可，包括《时代》100家最具影响力公司、《快公司》最具创新力公司以及《福布斯》全球最佳银行。
访问我们的机构页面 https://www.nu.com/2026-en
职位描述
我们的使命是演进平台架构和工作流程，使保险业务能够服务更多客户、更多产品和新市场，并弥合中心构建的AI能力与生产环境中可靠采用之间的差距。
作为保险领域的资深软件工程师，你将在两个紧密相关的领域担任高级技术领导者：诊断并演进随着平台扩展的服务架构，以及领导团队工程工作流程中AI/代理工具的部署，从规范和代码生成到测试和验证。
你将在平台规模上运作，构建其他团队依赖的基础设施和实践，同时与产品、数据、安全、合规和保险合作伙伴紧密合作。你将加入一个精简、创业型的团队，带来超出预期的业务影响，同时保护数百万客户，位于嵌入式保险、Nu最重要的客户界面以及我们的保险公司合作伙伴的交汇点。该团队也是Nubank最早采用代理工程的团队之一，使你成为这一转型实际发生的核心。
你将负责
- 诊断并演进我们的平台架构，消除扩展限制，支持不断增长的用户基础、产品组合扩展和全球化发展。
- 提供以AI为核心的工程领导力，设定团队如何使用AI/代理工具构建和演进的标准和实践。
- 突破模糊性，明确权衡并围绕跨职能团队（产品、数据、安全、合规、保险合作伙伴）达成一致
查看英文原文
ABOUT NU
Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our Institutional Page https://www.nu.com/2026-en
About the role
Our mission is to evolve the platform architecture and workflows that let Insurance scale across more customers, more products, and new markets, and to close the gap between AI capabilities built centrally and their reliable adoption in production.
As a Staff Software Engineer - Insurance, you will be a senior technical leader across two connected fronts: diagnosing and evolving our service architecture as the platform scales, and leading the rollout of AI/agentic tooling across the team's engineering workflow, from spec and code generation to testing and validation.
You will operate at platform scale, building infrastructure and practices other teams depend on, while partnering closely with Product, Data, Security, Compliance, and Insurance partners. You'll be part of a lean, entrepreneurial team that delivers outsized business impact while protecting millions of customers, sitting at the intersection of embedded insurance, Nu's most important customer surfaces, and our insurer partners. This team is also one of the earliest adopters of agentic engineering within Nubank, putting you at the center of how that transformation actually happens.
You’ll be responsible for
- Diagnosing and evolving our platform architecture to remove constraints on scale, supporting a growing user base, expanding product portfolio, and global expansion.
- Providing AI-first engineering leadership, setting the standards and practices for how the team builds and evolves with AI/agentic tooling.
- Cutting through ambiguity, surfacing trade-offs and aligning cross-functional teams (Product, Data, Security, Compliance, Insurance partners) around clear outcomes.
- Ensuring observability for AI systems and platform services in production (tracing, logging, alerting).
- Mentoring engineers on technical approach across both architecture and AI/agentic best practices, raising the team's execution level over time.
- Evaluating and incorporating both internal (Nubank) and external AI tools and agents into our workflows, based on what best fits our needs.
- Partnering with Nubank's central AI/platform teams and other BUs to share learnings and stay aligned on tooling direction.
- Enabling more Nubankers to safely contribute to AI-powered products over time (engineers and non-engineers)
- Embedding responsible, auditable practices in everything shipped, across platform and AI systems alike, per applicable regulations and internal risk standards.
We are looking for a person who has
Required
- Proven technical leadership as a senior/staff engineer delivering high-impact, large-scale software systems in production.
- Track record of mentoring and uplifting peers on technical approach and AI-native workflows.
- Strong systems/platform engineering experience: architecture, CI/CD, test automation, able to evolve infrastructure to support reliable adoption of new technology.
- Genuine interest and foundational knowledge of AI/LLM concepts, ready to build hands-on fluency with our agentic tooling.
- Ownership mindset for rolling out AI/agentic tooling across a team, driving adoption of testing, CI/CD validation, and evaluation practices, not just personal use.
- Strong full-stack thinking: ability to design maintainable codebases and APIs that bridge model inference/orchestration layers with user-facing surfaces.
- Experience navigating ambiguous, cross-functional projects that require coordination across multiple business units and stakeholders.
- Demonstrated strategic acumen, linking technical initiatives to business drivers such as operational efficiency, risk, and customer acquisition or engagement.
- Experience in fintech or other regulated industries (e.g., financial services, insurance, payments) or similarly complex domains.
- Advanced English for daily collaboration in a global environment.
Nice to Have
- AI-first mindset with professional experience implementing LLMs, generative AI, agentic patterns and/or RAG systems in real-world products.
- Solid understanding of prompt engineering, tool calling, context management, and agent loops, with ability to contribute to shared agent libraries and commands.
- Experience building or contributing to automated test/CI-CD evaluation frameworks that catch and fix failures with minimal human intervention.
- Background in insurance or embedded insurance products.
- Experience scaling products across international markets and languages.
- Familiarity with Portuguese and/or Spanish to read or review customer-facing copy (optional).
- Prior experience in AI-first startups or big-tech environments with strong AI/ML teams.
Location for this opportunity
- São Paulo, Buenos Aires
WORK MODEL FOR THIS ROLE
- Hybrid 2–3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/
OUR BENEFITS
For this role, we offer a competitive, global-level package that currently includes:
- Competitive compensation and company equity
- Bi-annual trips to Brazil to build relationships with coworkers
- Top-tier Medical Insurance
- Top-tier Dental and Vision Insurance
- Generous time off and company holidays
- Life Insurance and AD&D
- Extended maternity and paternity leaves
- NuLanguage – our language learning program
- NuCare – our mental health and wellness assistance program
Specific benefits may vary slightly by country and will be detailed during the process.
JOIN US
If you want to help evolve the architecture and AI-powered workflows that let Nubank’s Insurance platform scale across products and markets — combining deep systems thinking with hands-on agentic engineering — we’d love to hear from you.
Apply now to be our Staff Software Engineer – Insurance.
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.