开发者研究协调员(合同)
Developer Research Coordinator (Contract)
人工智能正在改变我们用软件解决问题的方式。但一些基本要素依然不变。无论受众是经验丰富的开发者、新晋的构建者,还是编码代理,团队所设想的方案与用户能够理解、采用并成功使用的之间往往存在差距。
MLH 的开发者情报网络旨在弥合这一差距。通过定量研究(如调查)和定性研究(如访谈),我们为科技公司提供见解,帮助他们决定开发什么、如何推向市场,以及开发者体验需要改进的地方。
作为我们的开发者研究协调员,你将帮助实现这些研究。你将协调研究项目,管理我们的开发者参与者小组,并将原始研究材料转化为有组织、可分析的证据。你将在实践中学习开发者体验研究,同时支持从初创公司到世界知名科技品牌的各类企业。
Major League Hacking 的使命是赋能黑客。每年,全球超过 10 万名年轻技术专家和创新者参加 MLH 的活动并加入我们的社区。MLH 最近收购了 DEV(dev.to),这是一个面向软件开发者的在线社区。如今,我们的生态系统支持各个阶段的数百万创作者。
你将负责:
- 协调研究项目,包括参与者邀请、日程安排、提醒、后续跟进及其他全流程的后勤工作。
- 每月支持大约一项实质性研究,通常涉及 10–20 名参与者。
- 推动重叠的研究阶段,包括为即将开展的研究招募参与者、协调正在进行的实地工作,并处理最近完成的研究。
- 清理转录文本,整理回应,标记有用的引语,并使用已建立的 LLM 辅助流程识别初步主题和模式。
- 批判性地审查 AI 生成的输出,根据原始材料验证主题,并标记不准确、夸大或缺乏支持的结论。
- 为每项研究制作可分析的证据包,供主研究员解读并转化为最终发现。
- 日常运营开发者小组,包括招募、入职、资料维护、参与者匹配、定期沟通以及回答参与者的问题。
- 测试入职体验、文档、代码示例和开发者工作流,记录出现困惑或摩擦的点。
- 提供支持
查看英文原文
AI is changing how we solve problems with software. But some fundamentals remain. Whether the audience is an experienced developer, a newly minted builder, or a coding agent, there is often a gap between what a team assumes will work and what its users can understand, adopt, and use successfully.
MLH’s Developer Intelligence Network exists to bridge that gap. Using quantitative research, such as surveys, and qualitative research, such as interviews, we give technology companies insights that help them decide what to build, how to bring it to market, and where the developer experience needs to improve.
As our Developer Research Coordinator, you will help make that research possible. You will coordinate studies, manage our developer participant panel, and turn raw research material into organized, analysis-ready evidence. You’ll learn developer experience research by doing it while supporting companies ranging from startups to some of the world’s best-known technology brands.
Major League Hacking’s mission is to empower hackers. Each year, more than 100,000 young technologists and innovators around the world attend MLH events and join our community. MLH recently acquired DEV (dev.to), an online community for software developers. Together, our ecosystem supports millions of creators at every stage of their journey.
What you'll do:
- Coordinate research studies, including participant invitations, scheduling, reminders, follow-ups, and other logistics from start to finish.
- Support roughly one substantive study each month, typically involving 10–20 participants.
- Keep overlapping stages of research moving, including recruiting for upcoming studies, coordinating active fieldwork, and processing recently completed research.
- Clean transcripts, organize responses, tag useful quotes, and identify initial themes and patterns using established LLM-assisted workflows.
- Review AI-generated outputs critically, verify themes against the source material, and flag conclusions that are inaccurate, overstated, or unsupported.
- Produce an analysis-ready evidence pack for each study that the lead researcher can interpret and turn into final findings.
- Run the developer panel day to day, including recruitment, onboarding, profile maintenance, participant matching, regular communication, and responding to participant questions.
- Test onboarding experiences, documentation, code examples, and developer workflows, recording points of confusion or friction.
- Support the quarterly MLH Census, including processing and conducting initial analysis across thousands of responses.
Requirements
- Organized and reliable, with the ability to take ownership of a defined piece of work and keep it moving without being chased.
- Able to manage research participant logistics from beginning to end.
- Experienced using LLMs to work through qualitative material and able to evaluate their output critically rather than accepting it at face value.
- Comfortable navigating developer tools, documentation, GitHub, and code well enough to understand what research participants are describing. Experience with a particular programming language or technology stack is not required.
- Genuinely interested in developer tools, developer relations, technical education, online communities, or how people learn and build with technology.
- A clear, proactive communicator who is comfortable working independently in a remote environment.
- Available to overlap with UK working hours for a few hours each workday.
- Bonus: Experience supporting research studies, surveys, interviews, focus groups, participant panels, or community programs
- Bonus: Familiarity with MLH or DEV, community management experience, and comfort writing code or experimenting with developer tools
Compensation, Hours and Location
- Weekly commitment: ~20 hours per week
- Location: This is a fully remote opportunity open to candidates globally who can overlap with UK working hours for at least a few hours each workday.
- Compensation: The hourly rate will vary by location and will reflect the successful candidate’s experience and local market.
Originally posted on Himalayas