办公室管理员
Office Administrator
职位名称：办公室管理员
类型：远程办公
地点：必须居住在美国
职位简介
我们公司的主要目标之一是让我们的专业团队保持快乐和积极。这就是为什么我们需要你，一位善于交际、充满热情的行政助理，具备灵活性并致力于努力工作。你将与我们出色的团队紧密合作，组织、改进和实施文件系统、内部流程和客户数据库。你将有机会在我们实现年度目标的过程中促进团队成长。你还将面临一个充满活力的环境，在其中你将成为推动我们品牌的重要一员。如果你希望在发展客户关系和改善业务流程中发挥关键作用，那么考虑加入我们吧。
职位职责
- 根据需要提供行政支持，包括（但不限于）管理日历、安排会议、接听电话和详细记录信息。
- 作为管理层与员工之间的联络人，促进部门间沟通。
- 及时接待客户，以友好且专业的态度满足他们的需求，并判断是否需要将他们转介给管理层。
- 通过为预约客户提供室内设计杂志，协助市场推广工作，让他们在等待会议开始时有事可做。
- 为管理层安排差旅细节，并协助在季度或年度基础上在全国范围内策划演讲活动。
- 协助整理费用报告，核对工时表，并确保每月工资准确且按时发放。
- 整理和归档数字和纸质文件，包括客户兴趣表、设计布局、客户信息和各种报告。
- 根据管理层指示，定期（每周、每月或每年）跟进客户和潜在客户，以确保他们的需求得到充分满足并建立良好关系。
- 职位技能与要求
- 要求
- 熟悉文字处理和 Microsoft Excel 软件、文件系统和一般办公流程
- 口头和书面沟通能力
- 良好的人际交往能力和客户服务原则知识，包括客户需求评估和客户满意度评估
- 准确性和细致的关注力
优先考虑
- 高中文凭或同等学历
- 之前有行政工作经验
查看英文原文
Job Title: Office Administrator
Type: Remote
Location: Must Reside In USA
Job Summary
One of the main goals of our company is to keep our team of hardworking professionals happy and motivated. That's why we need you, a personable, enthusiastic administrative assistant who is flexible and committed to working hard. You will work hand-in-hand with our incredible team to organize, improve and implement filing systems, internal processes and client databases. You will have the exciting opportunity to foster team growth as we work to meet our yearly goals. You will also be challenged by the high-energy environment where you will be a key player in promoting our brand. If you want to play an integral role in developing customer relationships and improving business processes, then consider working for us.
Job Responsibilities
- Offer administrative support as needed, including (but not limited to) managing calendars, scheduling meetings, answering phones and taking detailed messages.
- Facilitate inter-departmental communication by being a liaison between upper management and employees.
- Greet clients promptly and take care of their needs in a friendly and professional manner, while determining whether it is appropriate to direct them to upper management.
- Facilitate marketing efforts by providing scheduled clients with in-house design magazines to look at while they wait for scheduled meetings to begin.
- Arrange traveling details for upper management and assist in planning speaking engagements throughout the country on a quarterly or annual basis.
- Assist with filing expense reports, checking timesheets and ensuring that monthly payroll is completed accurately and on time.
- Organize and file digital and physical documents, including client interest forms, design layouts, client information and various reports.
- Follow up with clients and potential clients on a weekly, monthly or annual basis as dictated by management to ensure that their needs are being adequately met and to build rapport.
Job Skills & Qualifications
Required
- Strong knowledge of word processing and Microsoft Excel software, filing systems and general office procedures
- Verbal and written communication skills
- Well-developed interpersonal skills and knowledge of customer service principles, including customer needs assessments and customer satisfaction evaluations
- Accuracy and attention to details
Preferred
- High school diploma or equivalent
- Previous administrative experience
Salary: 45 USD an hourOriginally posted on Himalayas