人力资源运营 专员
HR Operations, Specialist
HR运营专员
汇报对象：全球人力资源总监
工作地点：哈萨克斯坦远程办公
合同期限：临时B2B合同 – 产假替代（12-15个月合同）
职位简介
我们正在寻找一位积极主动、高度组织化的HR运营专员，为我们的全球人力资源团队提供临时产假替代支持。
这是一个注重实际操作的职位，将支持全球40多个地点的员工、承包商和EOR员工。您将负责员工生命周期流程、文件管理、HR系统、薪资输入、报告以及日常员工请求。
该职位需要一位能够自信地与人沟通，同时也能熟练处理文档、数据、系统和详细操作流程的人。您应享受调查请求、查找必要信息并完成任务的过程。
您将负责的工作内容
HR运营与员工支持
- 协调员工和承包商的生命周期流程，包括入职、合同变更、调动和离职。
- 回应员工、承包商和EOR员工的日常请求。
- 准备、收集和维护HR文件和员工记录。
- 跟踪HR请求，确保准确且按时完成相关操作。
- 与不同国家的员工、经理、财务、法务和外部供应商进行协调。
- 支持HR政策和操作流程的一致性应用。
薪资、薪酬与福利管理
- 准备并验证每月薪资输入，包括新员工入职、离职、薪酬变更、缺勤和其他员工更新。
- 与多个国家的薪资、福利和EOR供应商进行协调。
- 支持福利管理和与薪酬相关的流程。
- 调查并协助解决薪资和福利相关问题。
- 维护清晰的支持性文件和适当的审批记录。
HR系统、数据与报告
- 在BambooHR、Jira Service Management和其他HR工具中管理员工数据和操作流程。
- 在系统中保持准确完整的HR数据。
- 监控Jira请求的流入，并确保及时跟进和解决。
- 准备定期和临时的HR报告、跟踪表和人员数据分析。
- 审核数据和文件，以识别不一致之处、缺失信息或所需行动。
合规与流程改进
- 支持符合i
查看英文原文
HR Operations Specialist
Reports to: Global HR Director
Location: Remote inKazakhstan
Contract: Temporary B2B contract – maternity leave cover (12-15 month contract)
About the Role
We are looking for a proactive and highly organised HR Operations Specialist to provide temporary maternity leave coverage within our Global HR team.
This is a hands-on operational role supporting employees, contractors and EOR workers across more than 40 locations worldwide. You will manage employee lifecycle processes, documentation, HR systems, payroll inputs, reporting and day-to-day employee requests.
The role requires someone who communicates confidently with people but is equally comfortable working with documents, data, systems and detailed operational processes. You should enjoy investigating requests, finding the necessary information and following tasks through to completion.
What You Will Be Responsible For
HR Operations and Employee Support
- Coordinate employee and contractor lifecycle processes, including onboarding, contractual changes, transfers and offboarding.
- Respond to day-to-day requests from employees, contractors and EOR workers.
- Prepare, collect and maintain HR documentation and employee records.
- Track HR requests and ensure that actions are completed accurately and on time.
- Coordinate with employees, managers, Finance, Legal and external providers across different countries.
- Support the consistent application of HR policies and operational processes
Payroll, Compensation and Benefits Administration
- Prepare and validate monthly payroll inputs, including new joiners, leavers, compensation changes, absences and other employee updates.
- Coordinate with payroll, benefits and EOR providers across multiple countries.
- Support benefits administration and compensation-related processes.
- Investigate and help resolve payroll and benefits questions.
- Maintain clear supporting documentation and appropriate approval records.
HR Systems, Data and Reporting
- Administer employee data and operational processes in BambooHR, Jira Service Management and other HR tools.
- Maintain accurate and complete HR data across systems.
- Monitor incoming Jira requests and ensure timely follow-up and resolution.
- Prepare regular and ad hoc HR reports, trackers and people-data analysis.
- Review data and documentation to identify inconsistencies, missing information or required actions.
Compliance and Process Improvement
- Support compliance with internal HR policies and applicable local requirements.
- Maintain organized and audit-ready employee documentation.
- Participate in global HR projects and the implementation of new processes or tools.
- Identify opportunities to simplify workflows, improve data quality and make HR operations more efficient.
What We Are Looking For
- Previous hands-on experience in HR Operations, People Operations, HR Administration or a similar operational HR role.
- Experience supporting employee lifecycle processes from onboarding through offboarding.
- Strong document-management skills and excellent attention to detail.
- Confidence working with HR systems, ticketing tools, reports and employee data.
- Experience with BambooHR, Jira Service Management or comparable systems.
- Experience preparing payroll inputs and coordinating with payroll, benefits, contractor or EOR providers.
- Strong follow-through and a proactive approach to investigating and resolving requests.
- Ability to prioritise multiple operational tasks in a fast-moving international environment.
- Clear and professional communication skills.
- Fluency in English.
- Russian language skills are a strong advantage.
- Availability to work through a temporary B2B arrangement based in Serbia.
What This Role Offers
- Remote-first work within a collaborative global HR team.
- Hands-on responsibility within a genuinely international HR environment.
- Exposure to different employment models, including employees, contractors and EOR arrangements.
- Close collaboration with colleagues and providers across more than 40 locations.
- Onboarding perks
- Referal programme bonuses
- Engagement programmes and incentives
Originally posted on Himalayas