B2B项目经理
Program Manager, B2B
职位描述
从人工智能应用到现代工程实践,Galvanize 通过有针对性、可衡量的培训来实现组织目标。
通过入职培训、技能更新、能力提升和评估,我们帮助团队在正确的时间掌握正确的技能,推动业务发展。在 300 多家机构中,已有超过 2700 万技术人才接受了培训,我们赋能各行业的学习者和领导者,通过技术推动职业发展并产生影响。
简介:项目经理负责我们课程交付的成功运行。项目经理与企业团队及课堂学生紧密合作,在整个交付过程中协同工作,确保我们履行对客户和相关方的合同义务。我们的动态交付方案根据每个客户的需求进行定制,项目经理在保持灵活性的同时,利用创造力、组织能力和关系建设,确保满足每个客户的需求。
核心职责:为使有残疾的人员能够履行基本职责,可能会做出合理的调整。
- 通过完整生命周期(启动、规划、执行、监控与控制、收尾)来执行一系列班级培训的交付
- 详细了解项目运作方式(尽管内容可能涉及技术性较强且你可能不熟悉的内容),以及不同员工的角色
- 监控出勤情况,并将结果与客户相关方分享,或在必要时对学员采取适当措施
- 监控周度调查、评估、回顾和其他类似仪式,并将所有数据整理成可管理的格式
- 为每个分配的交付创建特定于班级的工具(生成会议教室链接、设置 Teams 通道、确保创建带有适当课程资源的专用 LMS 实例、支持并提供基础设施资源以确保学员成功等)
- 将学员加入所有 Galvanize 平台,促进小组和大组讨论,并支持和传达学员在高强度环境中的教育计划
- 在每个交付开始时支持班级启动仪式;与学员一起策划并举办其他接触点和仪式(演示日、毕业典礼等),以建立和维护一个包容且成功的社区
- 在学员入职期间执行面向学员的沟通(在开始前)
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Job Description
From AI adoption to modern engineering practices, Galvanize enables organizational goals through targeted, measurable training.
Through onboarding, reskilling, upskilling, and assessments, we help teams build the right skills at the right time to move business forward. With 27,000,000+ technologists updated at 300+ organizations, we empower learners and leaders across industries to propel their careers and make an impact through tech.
SUMMARY: Program Managers are responsible for the successful operation of our deliveries. The Program Managers work closely with the larger enterprise team and classroom students throughout the delivery and, in collaboration with one another, ensure we uphold our contractual obligations to our clients and stakeholders. Our dynamic deliveries are tailored to each client's needs, and our Program Managers work to maintain flexibility while leveraging creativity, organization, and relationship-building to ensure each client’s needs are met.
ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
- Help execute delivery of a portfolio of cohort trainings through the full lifecycle (initiation, planning, executing, monitoring & controlling, closing)
- Understand how the program works in detail (even though the subject matter may be technical and possibly unknown to you) and the role of different staff members
- Monitor attendance and share results with our client stakeholders or take appropriate action with students as necessary
- Monitor weekly surveys, assessments, retrospectives, and other similar ceremonies as needed, and collect all data into manageable formats
- Create cohort-specific tooling for each assigned delivery (generate meeting classroom links, set up Teams channels, ensure creation of a dedicated LMS instance with appropriate curriculum resources, support and inform infrastructural resources to ensure student success, etc)
- Onboard students to all Galvanize platforms, facilitate small and large group discussions, and support and message educational plans for students working in an intensive environment
- Support Cohort Kickoff ceremonies at the start of each delivery; plan and facilitate other touchpoints and ceremonies (demo day, graduation, etc) with students aimed at building and maintaining an inclusive and successful community
- Execute student-facing communications during student onboarding (before the start of a delivery), and serve as the primary point of contact for students throughout the delivery
- Keep the classroom running smoothly throughout the delivery through effective communication with instructors and students; tracking student needs and infrastructure supporting their learning
- Check in with instructors on prep activities to confirm instructional and curriculum preparation is on track
- Serve as the point person for instructors and students on all issues and risks that present themselves during the course of a delivery. Triage accordingly, working with the Director of Client Solutions Manager to track and resolve all issues and risks
- Participate in weekly internal coordination meetings between Operations, Academics, and other functions
- Complete delivery closeout activities, including final reports, student offboarding from all cohort-tooling, and planning/leading capstone and graduation ceremonies at the end of each delivery.
- Collaboratively craft and implement developmentally appropriate and effective remedial solutions to address both technical and non-technical growth needs
- Deliver (sometimes difficult) feedback to students that improves outcomes and results in positive sentiment
- Other Duties and Responsibilities as assigned
Supervisory Responsibilities: This position has no formal supervisory responsibilities.
MINIMUM REQUIRED QUALIFICATIONS:
- 3 Years of Experience OR
- Equivalent combination of education and experience
- Alignment with Galvanize Values:
- Learn & grow courageously
- Create belonging with intention
- Come together, build together
- Win with integrity
- Be fueled by our purpose
Certificates and Licenses: None required.
OTHER REQUIRED QUALIFICATIONS:
- Experience working in Microsoft Teams and Outlook
- Experience working in Google Office Suite (Google Docs, Google Calendar, Gmail, etc.)
- Familiarity with Microsoft Co-Pilot
- Ability to clear required background check
- Up to 10% travel
DESIRED QUALIFICATIONS:
- Bachelors Degree(s)
- Self-starter who holds themselves accountable
- Excellent written and verbal communication skills
- Strong public speaking; able to present in front of, facilitate, and engage groups large and small
- Able to quickly build rapport and trusting and compassionate relationships
- Ability to facilitate difficult conversations clearly, compassionately, and directly
- Comfortable making difficult, impactful decisions involving ambiguous situations and does so systematically and collaboratively with sound judgment
- Highly autonomous, conscientious, reliable, self-motivated, and solution-oriented
- Detail-oriented, systematic, and data-driven
- Comfortable taking ownership or partial ownership of a variety of short- and long-projects
- Strong collaboration skills, high self-awareness, flexible, open-minded, and positive
- Possesses a strong growth mindset: seeks feedback, admits to and learns from failure, autonomously learns and grows while seeking appropriate support from coworkers and manager
- Able to prioritize, critically think through a task, and execute it
- Excellent time management skills
- Motivated by and derives satisfaction from high-ownership work environments, and has a passion for education
- Aligned with our overall instructional philosophies
- Able to be professional while still genuinely enjoying your work
- Being a team player, ready to pitch in with whatever needs doing
- Experience with Google Apps, Slack, Asana, Zoom
- Knowledge of GitHub or GitLab
- Teaching experience or a background in coaching, psychology, counseling, social work, or similar work
Compensation & Benefits: Stride, Inc. considers a person’s education, experience, and qualifications, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee’s salary level. Salaries will differ based on these factors, the position’s level and expected contribution, and the employee’s benefits elections. Offers will typically be in the bottom half of the range.
- We anticipate the salary range to be $66,379.50- $70,000.00. An individual’s compensation can vary based on several factors which include, but are not limited to, geographic location, experience, training, education, and local market conditions. Eligible employees may receive a bonus. Stride offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- This is a home-based position
The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions and perform any other related duties, as assigned by their supervisor. All employment is “at-will” as governed by the law of the state where the employee works. It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.
Job Type
RegularThe above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is “at-will” as governed by the law of the state where the employee works. It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.
If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you can request the appropriate accommodation by contacting .
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Stride, Inc. is an equal opportunity employer. Applicants receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other basis prohibited by federal, state, or local law. Stride, Inc. complies with all legally required affirmative action obligations. Applicants will not be discriminated against because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
Originally posted on Himalayas