高级解决方案工程师(DACH),火狐企业版
Senior Solutions Engineer (DACH), Firefox Enterprise
为什么选择Mozilla?
Mozilla Corporation 是一家由非营利组织支持的科技公司,过去25年里一直在为互联网的改善做出贡献。我们打造了像Firefox这样的先锋品牌,这是一款注重隐私的网络浏览器。如今,全球每月有超过2.25亿人使用我们的产品,我们正在塑造未来25年的技术发展,并帮助重新构建一个以人而不是公司为中心的互联网。我们的工作涵盖包括人工智能、社交媒体、安全等多个领域。同时,我们始终专注于核心使命——让互联网变得更好。
Mozilla Corporation 全资隶属于非营利组织501(c) Mozilla Foundation。这意味着我们不受任何股东的约束——只专注于我们的使命。与全球数千名志愿者贡献者和合作者一起,Mozillians 设计、构建并分发开源软件,使人们能够按照自己的方式享受互联网。
关于这个团队和职位:
我们现在正在寻找一位高级解决方案工程师(DACH地区),以支持Firefox Enterprise在德国、奥地利和瑞士的业务增长。这是一个高度面向客户的工程技术岗位,专注于帮助企业评估、验证和在安全、复杂和受监管的环境中部署Firefox Enterprise。
理想的候选人具备深厚的技术可信度、丰富的企业架构经验,并热衷于帮助客户解决现实中的安全、部署和互操作性挑战。
你将负责:
- 与销售团队合作,支持DACH地区的战略企业机会。
- 与客户和合作伙伴进行技术调研和解决方案设计。
- 与客户利益相关者举办关于安全、基础设施、身份和访问管理、端点管理以及办公技术的研讨会。
- 在销售过程中及之后,与客户的工程技术负责人建立并维护关系。
- 帮助客户评估Firefox Enterprise在部署、策略管理、身份集成、日志记录、安全控制和运营适配方面的表现。
- 设计并支持试点项目、概念验证和部署计划。
- 为企业环境中的部署模式、架构决策和集成方法提供建议。
- 验证跨系统(如单点登录、多因素认证、SIEM、代理/网络控制、端点工具、证书/PKI和浏览器策略框架)的互操作性。
- 识别并帮助解决早期的技术风险。
查看英文原文
Why Mozilla?
Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people.
The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms.
About this team and role:
We’re now seeking a Senior Solutions Engineer (DACH) to support the growth of Firefox Enterprise across Germany, Austria, and Switzerland. This is a highly customer-facing technical role focused on helping enterprises evaluate, validate, and deploy Firefox Enterprise in secure, complex, and regulated environments.
The ideal candidate brings deep technical credibility, strong enterprise architecture experience, and a passion for helping customers solve real-world security, deployment, and interoperability challenges.
What you’ll do:
- Partner with Sales to support strategic enterprise opportunities across DACH.
- Lead technical discovery and solution design with customers and partners.
- Run workshops with customer stakeholders across security, infrastructure, IAM, endpoint management, and workplace technology.
- Own the relationship to the customer’s technical counterparts during and after the sales process.
- Help customers evaluate Firefox Enterprise in areas such as deployment, policy management, identity integration, logging, security controls, and operational fit.
- Design and support pilots, proofs of concept, and rollout plans.
- Advise customers on deployment models, architecture decisions, and integration approaches for enterprise environments.
- Validate interoperability across systems such as SSO, MFA, SIEM, proxy/network controls, endpoint tooling, certificates/PKI, and browser policy frameworks.
- Identify and help resolve technical risks early, including application compatibility, certificate handling, deployment complexity, and policy enforcement requirements.
- Create reusable technical assets such as reference architectures, deployment guidance, validation plans, and technical enablement materials.
- Support and enable partners involved in deployment, integration, and customer success.
- Champion Mozilla’s values of openness, trust, and user agency in every customer interaction.
What you’ll bring:
- Significant experience (7+ years) in a senior Solutions Engineer, Sales Engineer, Solutions Architect, Security Architect, or Technical Account Manager role.
- Ideally deep knowledge of the DACH IT landscape, particularly within the public sector, financial services, or KRITIS (Critical Infrastructure) operators .
- Strong background in enterprise security, endpoint management, browser security, Zero Trust, IAM, or digital workplace infrastructure.
- Hands-on knowledge of:
- GPO / MDM / policy management
- certificates / PKI / TLS / proxies
- SSO / MFA / IdP integrations
- SIEM / DLP / CASB ecosystems
- Kubernetes / Helm for customer-operated environments
- Experience supporting pilots, technical evaluations, or enterprise deployments in complex customer environments.
- Ability to translate complex regulatory requirements into technical configurations and sales evidence.
- Ability to communicate clearly with both technical teams and senior customer stakeholders.
- Comfort working across ambiguity and helping customers move from evaluation to deployment with confidence.
- Strong written and verbal communication skills in English.
- Native-level fluency in German
What you’ll get:
- Generous performance-based bonus plans to all eligible employees - we share in our success as one team
- Rich medical, dental, and vision coverage
- Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
- Quarterly all-company wellness days where everyone takes a pause together
- Country specific holidays plus a day off for your birthday
- One-time home office stipend
- Annual professional development budget
- Quarterly well-being stipend
- Considerable paid parental leave
- Employee referral bonus program
- Other benefits (life/AD&D, disability, EAP, etc. - varies by country)
About Mozilla
Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.
Commitment to diversity, equity, inclusion, and belonging
Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.
We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodation@mozilla.com to request accommodation.
We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws. Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.
Group: C
#LI-REMOTE
Req ID: R3127
Hiring Ranges:
Remote Germany
€81.000—€108.000 EUR