双语虚拟活动制作人 - 网络研讨会与高管项目
Bilingual Virtual Events Producer - Webinars & Executive Programs
哈佛商业出版社（HBP）——创新管理思维的首选平台。我们为终身学习者提供服务，以改善不断变化世界中的管理实践。这一使命激励着我们每个人发掘每个人心中的领导者——包括你！
**职位机会**
**虚拟活动制作人（网络研讨会和高管项目）** 协助HBP影响力、企业组织制作和执行通过网络研讨会和视频会议进行的实时虚拟活动，针对客户群组按活动进行。理想的候选人精力充沛，以客户服务为导向，熟悉虚拟会议技术，注重细节，并能够平衡优先事项。虚拟活动制作人需要高度专业、自信，并能快速建立信任。成功的虚拟活动制作人将被期望与高级客户和利益相关者进行有效沟通，测试活动的所有要素并确保团队按时完成。虚拟活动制作人需要与客户、导师、主持人、思想领袖和同事在活动准备、进行中和后续阶段合作。
**这是一份合同制职位，工作时间根据客户活动的数量和安排而变化。客户活动在正常工作时间内外都会举行，但通常不在周末。**
**你将负责的工作**
- 为所有虚拟直播活动提供360度支持，包括设置、执行、录制、收尾和报告，针对选定的客户项目
- 为客户提供、导师、嘉宾演讲者和参与者提供提前和实时支持，以确保客户获得一流的学员体验
- 实时解决技术、日程和内容问题
- 创建、部署并在活动中进行投票调查
- 在任何活动的准备过程中预判并解决技术问题，并通知客户、导师和思想领袖任何必要的更改
- 如果出现突发问题，应自信地向利益相关者通报，同时尝试解决问题
**你需要具备的条件**
- 5-7年虚拟制作相关工作的成功经验
- 英语和阿拉伯语流利
- 能够适应EMEA地区的业务时间
- 熟练使用Webex、Zoom和MS Teams
- 在团队环境中取得成功并能平衡多项优先任务的经验
查看英文原文
[Harvard Business Publishing](https://www.harvardbusiness.org/about-harvard-business-publishing/) (HBP) – the leading destination for innovative management thinking. We reach lifelong learners to improve the practice of management in a changing world. This mission inspires each of us to unlock the leader in everyone – including you!
**The opportunity**
**The Virtual Events Producer (Webinars & Executive Programs)** assists the HBP Impact, Enterprise organization in producing and executing live virtual events via webinar and videoconference to a portfolio of clients on an event-by-event basis. The ideal candidate has high energy, is customer service oriented, experienced with virtual meeting technologies, detail-oriented, and able to balance competing priorities. The Virtual Events Producer is expected to be highly professional, confident, and be able to establish and build trust quickly. A successful Virtual Events Producer will be expected to lead conversations with high level clients and stakeholders to effectively test all elements of an event and keep the team on time. The Virtual Events Producer will be required to partner with clients, facilitators, moderators, thought leaders, and peers in preparation, during and post-event.
**This is a contract position where hours are variable depending on volume and scheduling of client events. Client events are held throughout as well as before and after normal business hours, however generally not on weekends.**
**What you'll do**
- Provide 360º assistance for all virtual live events including set up, delivery, recording, wrap-up, and reporting for selected client engagements
- Provide advance and real-time support to clients, facilitators, guest speakers, and participants in producing first-class learner experiences for clients
- Troubleshoot and resolve technical, scheduling, and content issues in real-time
- Create, deploy, and report on in-event polls
- Anticipate and resolve technology issues during the prep of any event and inform clients, facilitators, and thought leaders of any necessary changes
- Should ad-hoc issues occur, confidently inform stakeholders of these while simultaneously attempting to address these
**What you’ll bring**
- Proven track record of 5-7 years in a virtual producer role
- Fluent in English & Arabic
- Flexibility to work in EMEA aligned business hours
- Proficiency in Webex, Zoom, and MS Teams
- Proven success working in a team environment and in balancing multiple priorities
- Proficiency with MS Office suite, including PowerPoint, Word, Excel, and Outlook
- Experience with Smartsheet
- Executive presence
- High level of attention to detail and a proactive approach to anticipate problems before they occur
- Effective communication skills in virtual meetings and in writing
- Ability to work cross-culturally and with global audiences
- An entrepreneurial mindset and be self-motivated
**You’ll stand out if you have**
- Fluency in one or more of the following languages (desired): French, Spanish, Portuguese
- Availability to work flexible hours to accommodate various time zones (AMER; EMEA; APAC)
**What you’ll need (technological requirements)**
- Working laptop with 4 GB RAM, minimum of Intel Core i5 processor or equivalent (no Chromebooks)
- Reliable (minimum of 20-30 MB down/10 MB up) internet connection (wired ethernet preferred)
- Headset with mic
- Two monitors
- Minimalist background with good lighting. Virtual backgrounds acceptable.
**This is a freelance, contract-based role. Candidates must be legally authorized to work on a freelance basis in the UAE. Visa sponsorship is not available for this position.**
**What we offer**
As a mission-driven global company, Harvard Business Publishing is committed to fostering a culture of inclusion, trust, and engagement where everyone is welcome, valued, respected, and feels they belong. In addition to a competitive compensation and benefits package, we offer meaningful programs focused on career development and employee wellness, such as education reimbursement and early-release Summer Fridays!
HBP is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.