患者参与负责人（拉美地区）
Patient Engagement Lead (LATAM)
我们正在扩展至墨西哥、巴西、阿根廷、哥伦比亚、智利和秘鲁，现需一名患者参与负责人，能够将以患者为中心的策略转化为全球客户可衡量的入组和留存成果。
患者参与负责人（PEL）支持临床试验中患者参与策略的交付与执行。作为跨职能团队的一员，该职位帮助将患者参与计划转化为能提升患者获取、理解、招募和留存的操作活动。
PEL与内部利益相关者和外部合作伙伴合作，支持以患者为中心的解决方案的开发和实施，从而改善所负责研究中的患者和照护者的体验。
主要职责与任务
- 支持项目团队将患者参与策略转化为实际的研究层面计划和交付物
- 协助开发或协调符合读写能力、健康素养和多元化、公平与包容（DEI）指南的患者参与材料
- 支持识别和接触患者倡导团体和社区组织
- 参与患者可行性活动，包括收集和总结患者和护理人员的见解
- 与供应商（如差旅、外展、居家医疗）协调，以确保良好的患者体验
- 与内部团队合作，支持临床试验和患者参与计划中的包容性代表
- 协助监控患者参与计划的实施，并跟踪研究影响指标
- 参与发起方和内部会议；可能需要支持患者参与计划和更新的展示
- 协助投标防御准备，并对患者参与部分提供意见
- 与跨职能利益相关者保持有效沟通，确保一致性和及时执行
- 其他由直线经理指派的工作职责
教育与经验
最低教育与经验要求：
- 生命科学或相关领域的学位（或同等经验）
- 在CRO、制药或医疗保健组织中至少3年工作经验
- 接触过临床试验运营和/或患者参与活动
优先考虑的教育与经验：
- 有支持患者参与、招募或临床试验交付的经验
- 熟悉以患者为中心的研究或患者倡导
查看英文原文
We’re expanding across Mexico, Brazil, Argentina, Colombia, Chile, and Peru, and seeking a Patient Engagement Lead who can turn patient-focused strategies into measurable enrollment and retention results for our clients across the globe.
The Patient Engagement Lead (PEL) supports the delivery and execution of patient engagement strategies for clinical trials. Working as part of a cross-functional team, this role helps translate patient engagement plans into operational activities that improve patient access, understanding, recruitment, and retention.
The PEL collaborates with internal stakeholders and external partners to support the development and implementation of patient-focused solutions, contributing to improved patient and care partner experience across assigned studies.
Main Duties & Responsibilities
- Support project teams in translating patient engagement strategies into practical, study-level plans and deliverables
- Assist in the development or coordination of patient engagement materials in line with literacy, health literacy, and DEI guidelines
- Support identification and engagement of Patient Advocacy Groups and community organizations
- Contribute to patient feasibility activities, including collecting and summarizing patient and caregiver insights
- Coordinate with vendors (e.g., travel, outreach, home health) to help ensure a positive patient experience
- Partner with internal teams to support inclusive representation in clinical trials and patient engagement initiatives
- Assist in monitoring implementation of patient engagement plans and tracking study impact metrics
- Participate in sponsor and internal meetings; may support presentation of patient engagement plans and updates
- Contribute to bid defense preparation and provide input on patient engagement components
- Maintain effective communication with cross-functional stakeholders to ensure alignment and timely execution
- And other job duties as assigned by the line manager
Education and Experience
Minimum Education & Experience:
- Degree in life sciences or related field (or equivalent experience)
- A minimum of 3 years’ experience in CRO, pharmaceutical, or healthcare organizations
- Exposure to clinical trial operations and/or patient engagement activities
Preferred Education & Experience:
- Experience supporting patient engagement, recruitment, or clinical trial delivery
- Familiarity with patient-centered research or patient advocacy engage
- Professional working proficiency in English required
Knowledge, Skills, and Competencies:
- Strong organizational and time management skills
- Ability to work collaboratively in a matrix environment
- Good communication and stakeholder coordination skills
- Developing analytical and problem-solving capability
- Understanding of clinical trials and patient journey (foundational to intermediate level)
- Attention to detail with the ability to manage multiple tasks
- Proficiency in MS Office (Word, Excel, PowerPoint)
- Professional, reliable, and proactive approach to work
#LI-AG2 #LI-REMOTE
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