关键客户经理 代谢疾病
Key Account Manager Metabolic Diseases
Sobi是一家国际生物制药公司，致力于为血液学、免疫学和专科护理领域罕见病患者提供创新治疗方案，改善他们的生活。Sobi总部位于瑞典斯德哥尔摩，也在瑞士巴塞尔设有办公地点。您可以在www.sobi.com了解更多信息。
关键客户经理（KAM）负责在其负责的区域内最大化Sobi代谢疾病产品的销售，并确保代谢疾病商业策略的最佳实施。
成功候选人将根据深入的客户洞察，制定、执行并调整针对特定客户和品牌的计划。他们将与关键利益相关者建立并管理有影响力的联系，发起并领导面向客户的活动，并在符合Sobi使命、价值观和行为规范的前提下，提供高质量且合规的互动。
实现销售目标与区域业绩
· 制定并执行强有力的客户计划，以确保并超越区域销售目标。
· 根据客户洞察、采用阶梯、竞争情况和市场动态持续调整计划。
· 分析销售业绩、活动指标和支出，以确保高效且高影响力的区域管理。
· 通过提供及时的数据驱动见解，为准确预测做出贡献。
市场知识与机会识别
· 深入了解治疗领域、临床利益相关者、治疗路径、支付方动态和竞争情况。
· 定期收集并解读来自客户互动、Veeva使用情况和可用市场数据的洞察。
· 识别、评估和优先考虑业务机会；与跨职能团队合作决定最佳战术。
· 主动与RSM、市场部、医学部和PACE分享市场洞察。
客户计划与跨职能执行
· 领导客户计划的制定和执行，确保各相关职能之间的协调一致。
· 参与客户审查，突出增长障碍、机会和支持需求。
· 协调全渠道举措并维护连贯且合规的客户旅程。
· 通过结构化的跨职能协调确保“一个Sobi”的形象。
客户互动与关系管理
· 与关键意见领袖、临床专家、药剂师和其他利益相关者建立并维护牢固的关系。
· 发起并执行有影响力的客户活动
查看英文原文
Sobi is an international biopharmaceutical company, dedicated to providing access to innovative treatments that transform life for people with rare diseases in the areas of haematology, immunology and specialty care. With our head office in Stockholm, Sweden, Sobi also has premises in Basel, Switzerland. You can find more information about Sobi at www.sobi.com.
The Key Account Manager (KAM) is accountable for maximizing sales of Sobi’s Metabolic Diseases in the assigned territory, ensuring optimal implementation of the Metabolic Diseases commercial strategy.
The successful candidate will develop, implement, and adjust account‑ and brand‑specific plans based on strong customer insights. They will build and manage impactful relationships with key stakeholders, initiate and lead customer‑facing activities, and deliver high‑quality, compliant interactions in alignment with Sobi’s mission, values, and behaviours.
Deliver Sales Targets & Territory Performance
· Develop and execute robust account plans to secure and exceed territory sales targets.
· Continuously adjust plans based on customer insights, adoption ladder, competition, and market dynamics.
· Analyze sales performance, activity metrics, and spending to ensure efficient, high‑impact territory management.
· Contribute to accurate forecasting by providing timely, data‑based insights.
Market Knowledge & Opportunity Identification
· Acquire in‑depth understanding of the therapeutic landscape, clinical stakeholders, treatment pathways, payer dynamics, and competition.
· Routinely gather and interpret insights from customer interactions, Veeva usage, and available market data.
· Identify, evaluate, and prioritize business opportunities; collaborate with the cross‑functional team to decide on optimal tactics.
· Share market insights proactively with RSM, marketing, medical and PACE.
Account Planning & Cross‑Functional Execution
· Lead account plan development and execution, ensuring alignment across the different functions envolved.
· Participate in account reviews, highlighting growth barriers, opportunities, and support needs.
· Coordinate omnichannel initiatives and maintain coherent and compliant customer journeys.
· Ensure “one Sobi” presence through structured cross‑functional alignment.
Customer Engagement & Relationship Management
· Build and maintain strong relationships with key opinion leaders, clinical specialists, pharmacists, and other stakeholders.
· Initiate and execute impactful customer activities (educational events, scientific engagements, collaborative projects, etc).
· Ensure all customer interactions bring value.
· Share best practices.
.Compliance & Sobi Behaviors
· Conduct all promotional and non‑promotional interactions in full compliance with local regulations, industry codes, and Sobi policies.
· Ensure all face‑to‑face activities embody Sobi’s values and behaviors.
· Complete all required training and apply learnings consistently in daily practice
Required
· Proven experience in Specialty Care pharmaceutical sales.
· Strong customer‑facing skills, with demonstrated success in account management.
· Strong business acumen anda nalytical ability to translate data into actions.
· Strong communication, collaboration, and influencing abilities.
· Good command of English.
· University degree in Life Sciences, Business, or related field strongly preferred.
· Valid driver’s license and ability to travel extensively within territory