接待员 II
Reception Clerk II
作为社区，罗切斯特大学以对Meliora——不断进步的承诺而著称。这一理念中包含了我们共同的价值观：公平、领导力、正直、开放、尊重和责任感。我们共同努力，树立最高标准，以确保我们的社区对所有人都是友好的，并且是一个所有人都能茁壮成长的地方。
职位地点（完整地址）：
远程办公 - 纽约州阿尔巴尼市，美国，12224
职位类型：
常规员工
工作类型：
全职
每周计划工作时长：
40小时
部门：
100451 交通运输与物流
班次：
UR - 白班（美国）
范围：
UR URG 103 H
薪酬范围：
$18.00 - $25.14
所列薪酬范围代表该职位的最低和最高薪酬。个人年度薪资或时薪将根据职位的薪酬范围设定，并将考虑多种因素，包括但不限于市场数据、教育背景、工作经验、资格、个人专长以及内部公平性等因素。
职责：
接待访客、患者和/或工作人员，接听电话。提供需要了解部门组织结构和流程的指引和帮助。执行与接待员职能相关的文书工作。
排班
· 周一至周五 10点-18:45，轮班节假日和周末
核心职责
- 以友好专业的方式接待访客。及时高效地解决咨询或问题。提供帮助或引导至合适的办公室或人员。在频繁且常常具有压力的公众接触中，行使判断力和解释能力。管理访客签到程序并根据需要发放徽章。
- 接听、筛选并转接来电。执行数据录入并维护电子和纸质文件系统。
- 安排预约并安排会议。
- 传递信息，保持良好的关系。
- 提供文书协助，如填写表格、整理邮件、打报告、张贴记录、维护文件等。
- 保持接待区整洁。
- 根据需要处理收发邮件，包括包裹和送货。
- 其他指派的任务。
最低教育与经验要求
- 需要高中文凭和2年相关工作经验
- 或者教育和经验的等效组合
罗切斯特大学致力于
查看英文原文
As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.
Job Location (Full Address):
Remote Work - New York, Albany, New York, United States of America, 12224Opening:
Worker Subtype:
RegularTime Type:
Full timeScheduled Weekly Hours:
40Department:
100451 Transportation and LogisticsWork Shift:
UR - Day (United States of America)Range:
UR URG 103 HCompensation Range:
$18.00 - $25.14The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.
Responsibilities:
Receives visitors, patients and/or staff members and answers telephones. Provides direction and assistance requiring working knowledge of departmental organization and procedures. Performs clerical duties incidental to the receptionist function.SCHEDULE
· M-F 10am-645 with rotating holiday and weekends
ESSENTIAL FUNCTIONS
- Receives visitors in a friendly and professional manner. Resolves inquiries or issues in a timely and efficient manner. Provides assistance or directs to the appropriate office or person. Exercises discretion and interpretive judgment in frequent, and often stressful, contacts with public. Manages visitor sign-in procedures and issues badges as necessary.
- Answers, screens, and forwards incoming phone calls. Performs data entry and maintains electronic and physical filing systems.
- Schedules appointments and arranges for meetings.
- Relays information, exercising tact to maintain good relations.
- Provides clerical assistance such as completing forms, sorting mail, typing reports, posting records, maintaining files, etc.
- Maintains a tidy reception area.
- Handles incoming and outgoing mail as needed, including packages and deliveries.
- Other duties as assigned.
MINIMUM EDUCATION & EXPERIENCE
- High School diploma and 2 years of related work experience required
- Or equivalent combination of education and experience
The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.
Originally posted on Himalayas