销售运营负责人（东北）
Sales Operations Lead (Northeast)
GuidePoint Security 提供值得信赖的网络安全专业知识、解决方案和服务，帮助组织做出更好的决策并降低风险。通过采用三层、整体的方法来评估安全态势和生态系统，GuidePoint 使一些国内顶尖组织，如财富 500 强公司和美国政府机构，能够识别威胁、优化资源并集成最适合的解决方案以降低风险。
职位概述：
销售运营主管（SOL）是区域销售运营团队的重要资源。除了标准的销售运营专员（SOS）职责外，SOL 还将为区域运营总监提供额外支持，以帮助维持成功的运营销售流程。
在此职位上，SOL 将向运营总监汇报工作，并与其紧密合作，确保内部和外部客户服务达到高水平。SOL 将优化和管理该地区的交易登记流程，并根据需要协助其他地区和公司项目。
职责与要求：
- 继续履行销售运营专员（SOS）对客户经理的职责，包括生成报价、跟踪机会、处理采购订单等。
- 在销售运营经理不在时，担任备用联系人。
- 管理区域销售协调员，以确保出色的内部和外部沟通及客户服务。
- 优化并维护有效的、可持续的交易登记流程，以确保我们最大化毛利。
- 与公司供应商关系管理团队密切合作，确保对合作伙伴计划细节有清晰的理解（例如，区域渠道经理是谁，GuidePoint 的合作伙伴级别是什么，利润率优势等）。
- 根据需要协助区域管理团队完成特别项目。
- 管理区域销售协调员，以确保出色的内部和外部沟通及客户服务。
- 对直接下属进行 30/60/90 天及年度绩效评估。
- 为初级团队成员提供职业发展和成长机会方面的指导。
所需经验：
- 在 GuidePoint Security 销售运营专员岗位上表现出色。
- 展现出作为高级销售运营专员承担并有效负责更多责任的能力。
- 1-3 年带领团队的经验。
- 自我驱动，具备强大的能力。
查看英文原文
GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. By taking a three-tiered, holistic approach for evaluating security posture and ecosystems, GuidePoint enables some of the nation’s top organizations, such as Fortune 500 companies and U.S. government agencies, to identify threats, optimize resources and integrate best-fit solutions that mitigate risk.
General Description:
The Sales Operations Lead (SOL) is a valuable resource for the Regional Sales Operations team. In addition to their standard Sales Operations Specialist (SOS) responsibilities, the SOL will provide additional support to the regional Director of Operations to help maintain a successful operational sales process.
In this role, the SOL will report to the Director of Operations and work hand in hand to maintain a high level of internal and external customer service. SOL will refine and manage the internal Deal Registration process for the region as well as assist with other regional and corporate projects, as needed.
Roles and Responsibilities:
- Continue with SOS responsibilities for Account Executive including generating quotes, tracking opportunities, processing purchase orders, etc.
- Serve as the backup point of contact when the Sales Operations Manager is unavailable.
- Manage the Regional Sales Coordinator(s) to help ensure exceptional internal and external communication and customer service.
- Refine and maintain an effective and sustainable Deal Registration process to make sure we are maximizing gross profit.
- Work closely with the Corporate Vendor Relationship Management team to ensure solid understanding of partner program details (i.e. who is the regional Channel Manager, what is GuidePoint’s partner level, margin advantage, etc.)
- Assist Regional Management team with special projects, as needed.
- Manage the Regional Sales Coordinator(s) to help ensure exceptional internal and external communication and customer service.
- Conduct 30/60/90 day and annual performance reviews for direct reports.
- Provide mentorship to junior team members on professional growth and development opportunities.
Required Experience:
- Proven excellence as a GuidePoint Security Sales Operations Specialist.
- Demonstrates ability to take on and effectively own more responsibility as a Senior SOS.
- 1-3 years of leading a team.
- Self-motivated with strong ability to prioritize and multitask.
- Must have outstanding attention to detail and commitment to follow-through.
- Ability to work well with a team.
- An unwavering positive attitude, strong drive for results, and the ability to deal with ambiguity are a must.
- Must be open to receiving constructive feedback and applying it to improve their results.
- Demonstrates good judgment in analyzing information to make decisions that benefit GuidePoint Security.
- Strong written and verbal communication skills
- Ability to work flexible work schedule required.
- Demonstrates a willingness to learn and use AI-enabled tools
Travel Requirements:
- Any travel/on site requirements as needed
Physical Requirements:
- Sedentary work
- Substantial movement of the wrists, hands, and/or fingers for a minimum of 8 hours a day
- Required to have close visual acuity to view computer terminal and/or extensive reading for a minimum of 8 hours a day
We use Greenhouse Software as our applicant tracking system and Zoom Scheduler for HR screen request scheduling. At times, your email may block our communication with you. Please be sure to check your SPAM folder so that you don't miss updates on your application.
Why GuidePoint?
GuidePoint Security is a rapidly growing, profitable, privately-held value added reseller that focuses exclusively on Information Security. Since its inception in 2011, GuidePoint has grown to over 1,300 employees, established strategic partnerships with leading security vendors, and serves as a trusted advisor to more than 6,200 customers.
Firmly-defined core values drive all aspects of the business, which have been paramount to the company’s success and establishment of an enjoyable workplace atmosphere. At GuidePoint, your colleagues are knowledgeable, skilled, and experienced and will seek to collaborate and provide mentorship and guidance at every opportunity.
This is a unique and rare opportunity to grow your career along with one of the fastest growing companies in the nation.
Some added perks….
- Remote workforce primarily (U.S. based only, some travel may be required for certain positions, working on-site may be required for Federal positions)
- Group Medical Insurance options: Zero Deductible PPO Plan (GuidePoint pays 90% of the premium for employees and 70% for family plans (spouse/children/family) or High Deductible Health Plan with HSA (GuidePoint pays 100% of the employees premiums and 75% for family plans (spouse/children/family). If you choose the High Deductible / HSA plan, GPS will contribute in 4 equal quarterly installments: ($850 per EE annually / $1750 per family annually (includes spouse/children/family options)
- Group Dental Insurance: GuidePoint pays 100% of the premium for employees and 75% of family plans
- 12 corporate holidays and a Flexible Time Off (FTO) program
- Healthy mobile phone and home internet allowance
- Eligibility for retirement plan after 2 months at open enrollment
- Pet Benefit Option