客户经理, DACH
Account Executive, DACH
NetBox Labs正在寻找一位高级客户经理（AE），在DACH地区业务增长和扩展中发挥关键作用。您将负责主动的外部拓展和管理内部线索。鉴于我们产品的技术性质，具备高水平的技术能力对于有效理解和传达产品价值至关重要。您将负责整个销售流程，包括初步拓展、客户筛选、技术讨论、定价与合同谈判、成交以及后续扩展。该职位需要技术理解力、销售技巧和关系建立能力，以产生重大影响并为公司成功做出贡献。
在此职位中，您将：
- 积极建立、筛选并完成新的客户销售管道，确保达成或超越配额，并推动持续的预订增长。
- 负责外部拓展以创建销售线索。
- 战略性地拓展至网络工程管理及技术终端用户，了解他们的独特挑战和需求。
- 通过咨询式销售方法与潜在客户建立牢固而有效的关系，从而增加信任度和交易速度。
- 负责新客户的获取和现有客户账户的收入增长。
- 与渠道团队合作，开发间接机会。
- 与客户成功团队合作，推动现有客户的扩展。
- 建立并管理准确的预测和机会进展报告。
- 与我们的解决方案工程师合作，确保技术对齐，并传达NetBox Labs的产品价值主张和关键差异化优势。
- 不断寻求提升自己的销售技能，并迭代改进销售流程。
- 了解合作伙伴生态系统和竞争对手的解决方案。
要求：
- 5年以上SaaS/网络设备领域经验，有在DACH地区快节奏市场中承担配额职责的经验，专注于完成新客户签约并展示能够处理复杂销售流程的能力。有使用开源技术经验者优先。
- 1年以上在协作型初创环境工作的经验。
- 具有创业精神和自我驱动的思维方式，能够亲自参与销售的各个方面以“完成任务”。
- 有超额完成目标的经历，且 consistently 达成或超越销售目标。
查看英文原文
NetBox Labs is seeking a Senior Account Executive (AE) to play a pivotal role in the growth and expansion of our business in the DACH region. You will be tasked with proactive outbound prospecting and managing inbound leads. Given the technical nature of our product, a high technical aptitude is crucial to understand and articulate the value proposition effectively to potential clients. You will be responsible for the entire sales cycle, including the initial prospecting, qualification, technical discussions, pricing and contract negotiation, deal closure, and expansion. This role demands a combination of technical understanding, sales acumen, and relationship-building skills to drive significant impact and contribute to the company's success.
In this role, you will:
- Proactively build, qualify, and close a new logo sales pipeline, ensuring you meet or exceed quota and drive steady bookings growth.
- Be responsible for outbound motions to create pipeline.
- Strategically prospect into Network Engineering management & technical end users, understanding their unique challenges and requirements.
- Build strong and effective relationships with prospects using a consultative sales approach, leading to increased trust and deal velocity.
- Work on both the acquisition of net new customers and the revenue expansion of existing customer accounts.
- Work with the Channel team to develop indirect opportunities.
- Work with the Customer Success team for expansion into existing accounts.
- Build and manage accurate forecast and opportunity progress reporting.
- Partner with our Solutions Engineers to ensure technical alignment and convey NetBox Labs’ value proposition and key differentiators.
- Continually seek to improve your selling skills and iterate/improve on the sales process.
- Develop an understanding of the partner ecosystem and competitive solutions.
Requirements:
- 5+ years of SaaS/Networking Equipment field experience with quota-carrying roles in fast-paced markets in DACH, focused on closing net new logos and demonstrating the ability to run complex sales processes. Experience working with open source technology is a plus.
- 1+ years of experience working in a collaborative startup environment.
- An entrepreneurial and self-starter mentality with the ability to roll up your sleeves and get involved with many aspects of selling to “get it done”
- A history of overachievement and consistently hitting or exceeding sales targets.
- Proficiency in managing both inbound leads and outbound prospecting to build a robust pipeline.
- Drive and competitiveness, underlined by a strong desire to win.
- Technical aptitude and exceptional ability to articulate the business value of complex, technical enterprise products built on open source technology. Previous experience as a sales engineer or network engineer is a plus.
- Specialized knowledge in Networking, Network Engineering, Network Automation would be a significant advantage.
About NetBox Labs:
NetBox Labs helps companies build and manage complex networks. We help customers accelerate network automation by delivering open, composable products and supporting the network automation community.
NetBox Labs is the commercial steward of open source NetBox, the world’s most popular network source of truth, and Orb, the next-generation open source network observability platform. Our products include NetBox Enterprise, a fully supported self-managed NetBox with advanced features, and NetBox Cloud, a secure, scalable, and reliable SaaS edition of NetBox.
NetBox powers thousands of companies, and NetBox Labs is backed by investment from Notable Capital (formerly GGV), Grafana Labs CEO Raj Dutt, Flybridge, IBM, Salesforce Ventures, and Mango Capital.
Our culture and values:
- We own and solve problems with high attention to detail.
- Our open source contributors, users, customers & team are all part of our community. When our community wins, we win.
- We prioritize simplicity and think twice before adding complexity
- Clear communication helps keep our team aligned and collaborating smoothly.
NetBox Labs is proud to be an equal opportunity employer. We believe diverse teams build better software, and we welcome applicants of every race, color, religion, gender identity, sexual orientation, national origin, age, disability, and veteran status. If you need accommodation at any point in the process, just let us know.