社交媒体账户经理
Social Media Account Manager
社交媒体账户经理 SociallyIn | 亚特兰大,GA(远程)| 75,000–90,000美元
我们正在招聘一位社交媒体账户经理,这并不是一个典型的账户经理职位。
SociallyIn 是一家100%专注于社交媒体的公司。不是“社交媒体加一堆其他东西”,就是单纯的社交媒体。我们已经运营了15年,有50名员工,并且正在积极投资于人工智能如何改变代理机构的工作方式。我们正在招聘一位社交媒体账户经理,负责客户关系、推动策略并增长客户账户。我们需要一位真正对这个行业未来充满好奇,并且天生、自然、自豪地热爱社交的人,无论是在线上还是线下!
这是一个高级职位,适合希望拥有真正责任,而不是一个美化版项目经理的人。你将负责从头到尾管理并加强与客户的联系。
你将负责:
- 领导客户账户的策略、内容策划、分发和互动
- 4-8个客户账户的主要联系人和战略负责人
- 管理多个客户账户的日常沟通
- 与客户和内部团队建立牢固、值得信赖的关系
- 在所有主要平台上制定社交媒体策略、内容方向和绩效优化
- 在适用的情况下,识别影响者、进行联络和活动管理
- 主持客户会议、演示、报告讨论和战略对话
- 管理项目、时间表、交付成果和跨职能协作
- 客户增长,识别扩展机会,并为其提出理由
- 与创意制作、付费媒体和策略团队进行跨职能合作
- 进行社交媒体监听,关注热门内容、话题、事件和新闻
- 确保客户感受到支持、被通知并信任我们的合作关系
- 跟踪行业趋势、算法变化和平台更新,以确保为客户提供最佳结果
- 监测、分析和报告社交媒体数据,以跟踪关键绩效指标的表现
- 绩效报告和故事讲述,将数据转化为决策
90天内成功的表现:
- 你已赢得你所负责每个客户的信任
- 每个账户至少识别出一个优化或增长机会
- 你正在积极尝试AI工具来提升你的工作
- 你的客户将你视为战略合作伙伴,而非供应商
这个职位可以发展到…
查看英文原文
Social Media Account Manager SociallyIn | Atlanta, GA (Remote) | $75,000–$90,000
We're hiring a Social Media Account Manager, and this isn't a typical AM role.
SociallyIn is a 100% social media-focused agency. Not "social plus a bunch of other stuff." Just social. We've been operating for 15 years, we're 50 people strong, and we're actively investing in how AI changes the way agencies work. We're hiring a Social Media Account Manager to own client relationships, drive strategy, and grow accounts. We want someone who's genuinely curious about where this industry is headed and inherently, naturally, gloriously social, both online and off!
This is a senior-track role for someone who wants real ownership, not a glorified project manager seat. You are responsible for managing and strengthening relationships with our clients from start to finish.
What you'll own:
- Lead the charge for client accounts with strategy, content curation, distribution, and engagement
- 4-8 client accounts as the primary point of contact and strategic lead
- Leading day-to-day communication for multiple client accounts
- Building strong, trusted relationships with clients and internal teams
- Social strategy development, content direction, and performance optimization across all major platforms
- Influencer identification, outreach, and campaign management when applicable
- Leading client calls, presentations, reporting discussions, and strategic conversations
- Managing projects, timelines, deliverables, and cross-functional coordination
- Client growth, identifying expansion opportunities, and making the case for them
- Cross-functional collaboration with creative production, paid media, and strategy teams
- Social listening for trending content, conversations, topics, events, and news
- Ensuring clients feel supported, informed, and confident in the partnership
- Stay updated with industry trends, algorithm changes, and platform updates to ensure best results for clients
- Monitor, analyze, and report social media data to track performance against key performance indicators
- Performance reporting and storytelling that translates data into decisions
What success looks like in 90 days:
- You've built trust with every client in your book
- You've identified at least one optimization or growth opportunity per account
- You're actively experimenting with AI tools to sharpen your work
- Your clients see you as a strategic partner, not a vendor
Where this role can go. Our strongest AMs grow into Senior AM, Group Account Director, or Strategy Lead roles within 2-3 years. We promote from within first. If you want to eventually run a team, own a client vertical, or shape agency strategy - there's a clear path here, and we'll build it with you.
What you bring to the table:
- 5-8 years of social media account management experience
- 2-3 years of agency experience required
- Strong grasp of social KPIs and the ability to analyze performance data to inform strategy
- Creative mindset with experience in campaign planning and idea generation
- Consistent track record of success in developing social media campaigns, and management of social media communities, with responsibilities in day-to-day management, growth strategies, paid media, measurement, engagement campaigns and content strategy.
- Genuine curiosity about AI and willingness to experiment with new tools and workflows
- Excellent written communication - you can write a brief, an email, and a caption with equal skill
- Exceptional organizational skills
- Confidence in client-facing conversations with senior marketing leaders
- A genuine interest in social media as a discipline
- Innate curiosity and entrepreneurial spirit
What we offer
· Salary: $75,000–$90,000, DOE (exact compensation may vary based on skills and experience)
Benefits you’ll enjoy as a member of our team:
- Remote-friendly with daily morning team standups
- Medical, dental, and vision insurance
- 401(k) with company match
- Uncapped PTO
- Parental leave
- Paid volunteer time
- Home office allowance
- Learning Credit
- Direct exposure to senior leadership and a fast-moving, experimentation-friendly environment
- & more (See our careers page for full details)
You'll have a real seat at the table. This isn't an agency where leadership is a distant org chart. You'll work directly with our founder and leadership team, your ideas will get heard, and the work you do will shape where the agency goes next.
Originally posted on Himalayas