高级全球研究经理,中央实验室服务
Senior Global Study Manager, Central Lab Service
Labcorp 是实验室服务领域的全球领导者,为医疗保健提供者、患者、研究人员、制药公司和医疗系统提供洞察力和答案,帮助他们做出自信的决策并改善结果。通过我们无与伦比的科学、数据、技术和实验室网络,我们推动诊断发展,加速创新,并解决一些世界上最重要的健康挑战。在塑造医疗保健未来的过程中,我们利用先进技术、智能数字解决方案和数据驱动的创新,提升工作效率,为客户和患者创造更大价值。凭借我们的全球规模和深厚的专业知识,你将有机会从事有意义的工作,提升职业发展,并对全球人们的健康产生实际影响。我们一起改善健康,改善生活。
Labcorp 正在寻找一名远程高级全球研究经理,加入位于英国的中央实验室服务团队。
工作时间:周一至周五
职位职责:
- 客户的主要联系人;在客户、CRO 和 Labcorp 之间起到桥梁作用
- 展现领导力,确保 Labcorp 研究团队成员之间的成功互动,以向客户提供无缝的研究交付
- 提供项目管理监督;专注于通过预算、风险和里程碑管理实现关键客户交付成果
- 在客户和扩展的 Labcorp 研究团队之间促进沟通,包括研究设计负责人和区域研究协调员
- 审核工作说明书(SOW),确保客户特定要求和规范的高质量实施
- 管理一组全球性的高复杂度研究
- 作为客户在 Labcorp CLS 和整个 Labcorp 业务单元中的代表;通过卓越的个性化客户服务技能体现“标志性客户服务”的理念
- 确保所有客户期望都得到记录并按照法规要求执行
- 通过适当的自我组织能力,展示处理冲突优先级和做出困难决策的能力
- 能够在动态的时间表和优先级环境中高效运作
- 对绩效指标的实施、监控和报告负责
- 积极参与 Labcorp CLS 的发展,通过持续的过程改进、质量和生产力提升
- 与合适的内部和外部人员合作
查看英文原文
Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.
Labcorp is seeking a remote Senior Global Study Manager, Central Lab Services to join our team in the United Kingdom.
Work schedule: Monday - Friday
Job Responsibilities:
- Key contact for clients; Liaison between Clients, CRO, and Labcorp
- Displays leadership to ensure successful interactions between Labcorp study team members needed to provide seamless study delivery to the client.
- Provides project management oversight; focusing on key client deliverables through budget, risk, and milestone management.
- Facilitates communications between Client and extended Labcorp study team, including Study Design Lead and Regional Study Coordinator.
- Performs review of SOW to ensure quality implementation of client specifics and requirements.
- Manages a portfolio of global, high-complexity studies.
- Acts as an ambassador on behalf of the client within Labcorp CLS and across Labcorp business units; exemplifies the concept of Signature Client Service through outstanding, personalized customer service skills
- Ensures that all customer expectations are documented and acted upon in compliance with regulatory requirements
- Demonstrates through appropriate self organization the ability to manage conflicting priorities and to make difficult decisions
- Able to act efficiently in an environment with dynamic timelines and priorities
- Accountable for the implementation, monitoring and reporting of performance metrics
- Actively participates in Labcorp CLS development through continuous process improvement, quality and productivity
- Work with appropriate internal and external personnel to understand the culture and pipeline of assigned clients
- Demonstrates strong interpersonal and communication skills that will build strong internal and external relationships to ensure deliverables are on time and within budget
- Displays appropriate self organization and ability to manage conflicting priorities
- Participate in functional meetings (eg. CLFs) and provide input, keeping processes up to date
- Comply with LCLS Global Project Management strategy
- Support a culture of continuous improvement, quality and productivity
- Other duties as assigned
Minimum Qualifications:
- Bachelor degree
- 5 or more years of experience in pharmaceutical, biotechnology, CRO industry
- 5 or more years of experience managing complex global clinical projects, including budget, risk, timeline and stakeholder management
- 5 or more years experience in client facing (internal and external stakeholder) and stakeholder management.
- 2 or more years of Central Labs experience
Preferred Qualifications:
- Master degree or University degree
- Project Management training or certification (PMP, Prince2)
Additional Job Standards:
- Proven ability to drive project execution, influence cross-functional teams and deliver results in a dynamic, fast-paced environment
- Ability to lead client communications confidently, manage expectations, influence outcomes, and build long-term trusted partnerships.
- Demonstrated leadership skills, including the ability to influence without direct authority, align cross-functional teams, and remove roadblocks.
- Proven ability to think beyond immediate project tasks and contribute to broader client, operational, and organizational objectives.
- Customer-focused and solution-oriented approach, with a commitment to delivering an exceptional client experience
- Demonstrated success in process improvement, change management or operational excellence initiatives
- Excellent understanding of clinical trials, project management methodologies, and clinical development processes.
- Strong ownership mindset with a demonstrated record of accountability, independent decision-making, and successful execution of complex projects.
- Proven ability to think strategically, anticipate challenges, and develop proactive solutions that support client and business objectives
Get ready to redefine what’s possible and discover your extraordinarypotential. Here at Labcorp, you’ll have the opportunity to personally advance healthcare and make a difference in peoples’ lives with your bold ideas and unique point of view. With the support of exceptionalpeople from across the globe and an energized purpose, you’ll be empowered to own your career journey with mentoring, training and personalized development planning.
Join us as we speed the delivery of groundbreaking therapies and anticipate tomorrow’s drug development challenges, creating new possibilities for our clients—and your career.
The Company - LabCorp
As one of the world's largest and most comprehensive drug development services companies, LabCorp has helped pharmaceutical and biotech companies develop one-third of the all prescription drugs in the marketplace today.
The Position: Senior Global Study Manager
This position falls within our Central Labs Services group supporting Central Labs Projects for clinical trials phases I-IV. In this role you will support a key client account in leading pharma.
The Senior Global Study Manager combines strong clinical project management expertise with strategic leadership and thrives in a client facing environment. Responsible for delivering complex global studies, you will drive key client deliverables, lead stakeholder communications, influence cross-functional teams, manage risks and timelines, and foster collaboration across teams. Successful candidates demonstrate accountability, strategic thinking, leadership , thinks beyond immediate tasks, and consistently delivers exceptional client service and study outcomes.
This role reflects the experience, skills, and strategic capabilities associated with a GSM II level.
You can work fully remote in this role.
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
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Originally posted on Himalayas