Sage X3 功能顾问(财务)
Sage X3 Functional Consultant (Finance)
Net at Work 介绍
自1996年成立以来,Net at Work 是北美为中小型企业提供技术咨询和解决方案的最大服务商之一。我们获奖的咨询服务提供一系列下一代技术、行业专业知识、实施和托管服务,帮助组织从技术的变革性优势中获得价值。
通过集成 ERP、HCM 和/或 CRM 解决方案,Net at Work 提供独特的行业特定解决方案和运营平台,使公司能够在当今的数字经济中更具竞争力。如需更多信息,请访问 www.netatwork.com。
职位简介
Sage X3 功能顾问(FC)的职责是规划、设计、开发并推出支持核心组织功能的信息和运营系统,以支持 Net at Work 客户。利用业务和技术技能,FC 直接与客户合作,识别足够详细和清晰的业务需求,以便制定技术解决方案建议。
FC 将运用成熟的沟通、分析和解决问题的技能,帮助识别、沟通和解决系统问题,以最大化 IT 系统投资的效益。此外,FC 还会与销售团队合作,开发并完成服务项目,维护客户关系,确保客户满意度和持续支持的便利性。
岗位职责
工作范围活动与项目交付
- 分析客户的业务流程和功能需求。
- 准备适当的文档以传达和验证信息。
- 分析数据,评估现有应用产品,并推荐支持客户业务流程和功能需求的高效、经济的解决方案。
- 记录功能需求、工作流程和系统规范。
- 熟悉客户关键系统的功能,以便轻松识别集成点并提出建议。
- 在指定领域交付所有项目;确保项目按时或提前完成,成本控制在预算内,客户期望得到超越。
- 确保项目交付成果符合或超过客户期望。
- 在系统测试和产品验收阶段与客户合作,确保质量和客户满意度。
- 通过协助估算和提案,为销售团队提供业务机会支持。
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About Net at Work
Founded in 1996, Net at Work is one of North America’s largest technology advisors and solution providers for small and mid-size businesses. Our award-winning consultancy offers a rich portfolio of next-generation technology, industry expertise, implementation and managed services to help organizations derive value from the transformative benefits of technology.
Through the integration of ERP, HCM and/or CRM solutions, Net at Work offers unique, industry-specific solutions and operation platforms that enable companies to compete more effectively in today’s digital economy. For more information, visit www.netatwork.com.
About this Position
The Sage X3 Functional Consultant’s (FC) role is to plan, design, develop, and launch efficient information and operations systems in support of core organizational functions for Net at Work’s clients. Using both business and technical skills, the FC works directly with customers to identify business requirements with enough detail and clarity to allow technical solution proposal development.
The FC will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve systems issues in order to maximize the benefit of IT systems investments. Additionally, the FC works with the sales team to develop and close service projects and maintain customer relationships to ensure customer satisfaction and ease of ongoing support.
Job Responsibilities
SOW Activities and Delivery of Projects
- Conduct analysis of client business processes and functional requirements.
- Prepares appropriate documentation to communicate and validate the information.
- Analyze data, evaluate existing application products, and recommend efficient, cost-effective solutions that support client business processes and functional requirements.
- Document functional requirements, workflow, and system specifications.
- Become familiar with the functions of client’s key systems in order to easily identify integration points and make recommendations.
- Delivery of all projects in a defined area; ensure projects are completed at or ahead of schedule, costs are managed to budget, and customer expectations are exceeded.
- Ensure project deliverables meet and/or exceed client expectations.
- Work with clients throughout system testing and product acceptance phases to ensure quality and customer satisfaction.
- Support sales team with business opportunities by assisting with estimate and proposal generation, performing demos, and responding to customer Pre-sales requests as needed.
- Manage and support relationships and install products for existing clients. This includes handling questions, solving problems, writing reports, performing upgrades, as well as ensuring the client’s general satisfaction with the software and the company.
- Promote value billing and efficiency in service delivery.
Functional Product Expertise
- Develop subject matter expertise on Sage X3 product and serve as an escalation point for any implementation issues.
- Apply technical and business knowledge to analyze client requirements and match them to system functionality.
- Perform gap analysis, identify options, and make recommendations on best methods to address gaps including customization, third-party products, process changes and/or other industry best practices.
- Complete required training and development regarding product versions, updates, and changes within the assigned time frame.
Industry and Best Practice Expertise
· Develop technical and industry-specific knowledge on an ongoing basis and keep up to date with industry trends and the latest technology solutions.
Knowledge Share with Team and Clients
- Interact with peers and managers to share knowledge, raise critical issues, and suggest process improvements.
- Develop and maintain positive relationships with key client/partner/stakeholders to ensure effective communication channels exist and client/partner satisfaction is achieved.
- Proactively seek/create opportunities to participate in client interactions to share knowledge and ensure the highest levels of customer satisfaction are achieved.
Job Requirements
- Bachelor's degree in computer science, information technology, quality assurance or equivalent work experience required.
- Advanced degree preferred.
- 5+ years of Sage X3 ERP implementation or implementation of similar ERP solutions (Epicor, Infor, Syspro, Chempax, Workday, ProcessPRO, MS Dynamics)
- Must have experience implementing ERP solutions within Distribution Manufacturing. Experience working with Bills of Materials, scheduling, Shipping, EDI Integrations, etc.
- Bachelor's degree, or equivalent, required.
- A consulting background with a record of delivering complex software solutions within defined timeframes and budgets.
- Strong business expertise, a keen understanding of business needs, and the ability to ensure technical solutions, strategies, and practices, and deliver business and customer value.
- Experience translating business requirements into solution specifications.
- Experience leading requirements definition and design sessions through use of interviews, surveys, user workshops, product/prototype demos, etc.
- Successful track record of delivering on agreed-upon business objectives and performance on key metrics.
- Ability to effectively document business and technical designs.
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
- Experience working in a team-oriented, collaborative environment.
- Strong relationship and social skills with the ability to build and manage a strategic external industry network.
This is a remote role that will require a minimum of 50% travel to client locations in the US.
Customer Requirements
This job may require access to customer information, systems, and/or premises. As a result, this job may require customer approval for such access as an essential job function.
Core Competencies
·
Client Champion – Relentlessly exceed client expectations. Consistently anticipate needs to deliver valuable solutions and extraordinary outcomes.
- Problem Solver – Smart, analytical, inquisitive, knowledge-seeker that thrives on a challenge.
- Promise Keeper – Place high value on keeping our word and doing the right thing. Demonstrate honesty, integrity, and commitment.
- Collaborative Integrator –Team player, unifier, relationship-oriented, win-win seeker, exemplify the concept of relationships through trust and unity.
- Driven Intrapreneur – Exceed goals using independent creative thinking, optimism, self-confidence, and a can-do attitude.
- Inspiring Coach – Help employees, clients and partners using knowledge, expertise, experience, and situational fluency.
Compensation and Benefits
Base salary range: $95,000- $125,000.
This position is also eligible for a bonus in accordance with the terms of the Company's plan.
Please note that the quoted pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) experience, including industry or product-specific experience, education, knowledge, skills, and abilities, as well as internal equity, alignment with market data, and/or other applicable laws.
We provide competitive, affordable, and diverse benefit programs that support your total health – from healthy body to healthy mind. These benefits support you and your family in all aspects of life:
- Health and Welfare (Medical, Dental, Vision)
- Accident, Critical Illness, and Hospital Indemnity
- Employee Assistance Program (EAP)
- Life and AD&D Insurance
- Short- and Long-Term Disability Insurance
- Flexible Spending Accounts
- Transportation and Parking Accounts
- Health Savings Accounts (with company contribution)
- Retirement Planning (401k with matching contribution)
- Legal Benefits
- Identity Theft Protection
- Pet Insurance
- Wellness Program Offerings
- Paid Time Off, accrued per pay period based on years of service starting at 15 days annually.
- 8 Paid Holidays per year, including 1 floating holiday.
The compensation and benefits information is accurate of the date of this posting and subject to plan eligibility. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
The Company expects to accept applications for this position until July 31, 2026 but encourages interested applicants to apply as soon as possible. We will review this information and one of our Talent Acquisition professionals will reach out if your background aligns to the positions.
EOE/Diversity & Inclusion Statement
Net at Work is dedicated to unleashing the power and potential of our employees and teams by creating a vibrant and inclusive workplace where each employee can be their best. We are committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We embrace and encourage equitable treatment of our employees and strive to create a work environment free of discrimination at all organizational levels and in all forms. Net at Work recognizes the rights of all individuals to mutual respect and the acceptance of others without biases based on differences of any kind.
Net at Work is a proud equal opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members that is free of discrimination and harassment. All employment decisions at Net at Work are based on business needs, job requirements, and individual qualifications without regard to race, color, religion or belief, family or parental status, gender, gender identity or expression, sexual orientation, national origin, veteran or disability status, or any other status protected by the laws or regulations in the locations where we operate.
Originally posted on Himalayas