账户经理 NAMER
Account Manager NAMER
- 竞争性的薪酬和成长机会
- 充满活力且快速发展的业务，拥有远大愿景
- 优秀的公司文化
如果你充满活力、富有同理心并勇于挑战，我们期待你的加入。
关于Fingermark
Fingermark™ 是一家总部位于新西兰的全球科技公司，在澳大利亚、巴西、阿联酋和美国均设有办事处。过去20多年里，它一直是数字转型领域的世界领先者，并在快速服务餐厅（QSR）、零售和工业领域的人工智能（AI）及相关硬件产品的开发方面处于领先地位。
Fingermark 设计、构建并部署前沿的数字技术解决方案，以提高运营效率、增加收入并提升客户体验。从具有实时业务分析的AI软件和咨询服务，到自助点餐机和菜单板——Fingermark 设计的解决方案和生态系统都针对具体需求，具备创新性。
Fingermark 研究和开发改变游戏规则的创新技术，以支持其愿景：革新客户的服务速度。为了在全球范围内持续实现这一愿景，我们正在寻找一位有动力的客户经理。
职位简介
我们正在寻找一位有动力且以客户为中心的客户经理加入我们的团队，专注于北美市场。在这个充满活力的职位中，你将负责维护和加强与现有客户的联系，同时为该地区的业务发展做出贡献。
这是一个需要直接面对客户的职位，要求你以客户为中心，既要内部为所负责的客户争取利益，也要推动财务目标的实现，随着客户群在北美不断扩大。
这是一个完全远程的工作，偶尔需要约20%的时间出差。
关于你
理想情况下，你的经验和背景应符合以下大部分要求：
- 3年以上客户管理或业务开发经验，最好是在B2B环境工作。
- 有超越客户期望并建立牢固关系的出色业绩记录。
- 对商业环境和行业最佳实践有深入了解。
- 有快速服务餐厅（QSR）行业的经验。
- 熟悉特许经营连锁店结构。
- 精通ERP和CRM软件，以及MS Office/Google套件。
- 强烈的商业意识和谈判技巧。
- 优秀的沟通、人际交往和演示能力。
查看英文原文
- Competitive remuneration and development opportunities
- Dynamic and fast-growing business with huge vision
- Exceptional company culture
If you’re dynamic, caring and courageous, we want to hear from you.
About Fingermark
Fingermark™ is a global tech company based in New Zealand with offices in Australia, Brazil, UAE and the United States. For over 20 years it has been a world leader in digital transformation and leads the way in the development of Artificial Intelligence (AI) and associated hardware products for the Quick Service Restaurant (QSR), Retail and Industrial sectors.
Fingermark designs, builds and deploys leading-edge digital technology solutions enabling operational efficiency, revenue gains and enhanced customer experiences. From AI software with real-time business analytics and consultancy through to kiosks and menu boards - Fingermark designs fit-for-purpose innovative solutions and ecosystems.
Fingermark researches and develops game-changing, innovative technologies that support its vision: to revolutionise customer speed of service. To continue delivering to this vision around the world we are looking for a driven Account Manager.
About the role
We are seeking a driven and customer-centric Account Manager to join our team and focus on the North America market. In this dynamic role, you will be responsible for servicing, developing, and maintaining strong relationships with our existing accounts, while also contributing to our business development efforts within the region.
This is a hands-on customer facing role which will require a customer obsessed individual to both advocate internally for their accounts but also drive financial achievement as the footprint of accounts grows within North America.
This is a fully remote role, with around 20% travel time.
About you
Ideally your experience and background will align with the majority of the following:
- 3+ years of experience in account management or business development, preferably within a B2B environment.
- Proven track record of exceeding customer service expectations and building strong relationships.
- Strong understanding of business landscape and industry best practices.
- Experience in the Quick Service Restaurant (QSR) industry
- Familiarity with navigating franchise chainstore structures
- Proficiency in ERP & CRM software, as well as MS Office/Google Suite
- Strong commercial acumen and negotiation skills.
- Excellent communication, interpersonal, and presentation skills
- Ability to work independently and manage multiple priorities effectively
- Well-developed prospecting and closing skills, and a proven track record of meeting and exceeding sales goals.
- A bachelor's degree in Business Administration, Marketing, or a related field
This is an exciting time join the Fingermark team. We are in a growth phase with customers and opportunities in multiple global markets.
Fingermark strives for an exceptional company culture, and we look for people who are rockstars at what they do, matching our passion for solving customer problems with digital solutions.
As well as an excellent salary and benefits, we offer a supportive, dynamic and fast-paced environment where your own growth and development will be encouraged.
If you’re dynamic, caring and courageous, we want to hear from you, so please apply online with a CV and covering letter.
Originally posted on Himalayas