IT系统工程师,移动客户端平台工程师
IT Systems Engineer, Mobile Client Platform Engineer
关于 Anthropic
Anthropic 的使命是创造可靠、可解释且可引导的 AI 系统。我们希望 AI 对我们的用户以及整个社会都是安全且有益的。我们的团队是由快速成长的致力于研究、工程、政策专家和商业领袖组成的群体,共同构建有益的 AI 系统。
关于该职位
Endpoint 团队(客户端平台工程)负责管理每位 Anthropic 员工使用的笔记本电脑和移动设备,以及其下的基础设施。我们将设备群视为一个分布式平台,而不是一组设备,每项配置都通过 pull request、CI、测试环境和 Canary 组以代码形式发布。目前,设备群的移动端是 BYOD(自带设备)。该职位旨在改变这一现状。你将设计并实施一个公司发放的移动设备计划(管理的公司手机和管理的 Apple 账户),在 Anthropic 所有运营地区推行,并将其从初步设计推进到生产环境。
该团队有意保持精简,并拥有高度自主权。你将定义 Anthropic 的企业移动计划是什么样子,并负责实现该计划的平台决策。
职责
- 设计公司发放的移动设备计划:设备标准、向谁发放以及该计划如何从首个区域扩展到 Anthropic 所有运营地区
- 负责发放硬件的全球物流:采购合作伙伴、区域覆盖、备用设备和更新周期
- 将移动配置引入团队的配置即代码流程,使移动策略像其他设备一样被审查、测试并逐步推出
- 构建零接触注册:在 iOS 上使用 Apple Business Manager 和 ADE 与管理的 Apple 账户,以及 Android 上的等效零接触方案,使新手机首次使用时无需手动设置即可正常工作
- 负责企业设备群的策略、合规性和设备生命周期,从发放到擦除
- 构建企业设备群的遥测功能:哪些设备在进行通信,操作系统和补丁状态,报告状态与实际状态之间的偏差
- 负责移动设备的管理应用分发,从应用审批到更新发布
- 与企业安全团队合作,处理设备状态、设备信任信号和国际旅行设备
- 决定公司发放设备和 BYOD 如何共存,并在计划推广过程中负责该边界
你可能适合这个职位,如果你
- 曾经全程负责过一个全球或跨区域的移动设备计划,有 8 年以上管理企业设备群的经验
查看英文原文
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
The Endpoint team (Client Platform Engineering) manages the laptops and handsets every Anthropic employee works on, plus the infrastructure underneath them. We treat the fleet as a distributed platform, not a collection of devices, and every piece of configuration ships as code through pull requests, CI, staging, and a canary group. Today the mobile side of the fleet is BYOD. This role exists to change that. You will design and implement a corporate-issued mobile device program (managed company phones and managed Apple accounts) in every region Anthropic operates in, and take it from early design to production.
The team is deliberately lean and runs with high autonomy. You’ll define what a corporate mobile program looks like at Anthropic and own the platform decisions that get it there.
Responsibilities
- Design the corporate-issued mobile device program: device standards, what we issue to whom, and how the program grows from a first region to everywhere Anthropic operates
- Own the global logistics of issuing hardware: procurement partners, regional coverage, spares, and refresh cycles
- Bring mobile configuration into the team’s config-as-code pipeline so mobile policies are reviewed, tested, and progressively rolled out like the rest of the fleet
- Build zero-touch enrollment: Apple Business Manager and ADE with managed Apple accounts on iOS, the zero-touch equivalent on Android, so a new phone works the first time without hands-on setup
- Own policy, compliance, and device lifecycle for the corporate fleet, from issue to wipe
- Build telemetry on the corporate fleet: which devices are checking in, OS and patch state, drift between reported and actual state
- Own managed app distribution for mobile, from app approval through update rollout
- Partner with Corporate Security on device posture, device trust signals, and travel devices for international trips
- Decide how corporate-issued and BYOD coexist, and own that boundary as the program rolls out
You may be a good fit if you
- Have owned a global or multi-region mobile device program end to end, with 8+ years managing corporate fleets at thousands-of-devices scale
- Go deep on iOS device management: enrollment flows, Apple Business Manager and ADE, APNs and certificate lifecycle, declarative device management
- Have worked with Android device management and can hold your own in a mixed fleet
- Treat device configuration as code and have moved past clicking in consoles
- Have run the infrastructure under an MDM, not just administered a SaaS console: a self-hosted MDM server, AWS, Terraform, and configuration that ships as code
- Have built or launched a corporate device program, not just operated one, and can decide how it coexists with BYOD
- Excel at ambiguous problems that touch several teams at once
- Communicate technical concepts clearly to any audience
- View IT Engineering as requiring product engineering rigor
- Write clear documentation as a natural part of your workflow
Strong candidates may also
- Have managed ChromeOS devices alongside a mobile fleet
- Have run a device program across multiple regions and dealt with the logistics that come with it
- Have built automated, progressive rollout systems with promotion gated on telemetry
- Bring proficiency in Swift for building device tooling
- Have used LLMs to automate operational work, or are excited to make Claude a teammate
Technical Skills
- Python and shell scripting
- iOS and Android platform internals (depth on iOS, working knowledge of Android)
- Modern MDM or UEM platforms (Jamf, Intune, Workspace ONE, or equivalent)
- Running the infrastructure under an MDM (self-hosted servers, AWS GCP, Terraform)
- Querying live device state at fleet scale
- Mobile device lifecycle automation (enrollment, policy, patching, app distribution)
- GitOps and CI for configuration management
- Endpoint security fundamentals
Deadline to apply: None. Applications will be received on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$285,000—$325,000 USD
Logistics
Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.