QMS 管理员
QMS Manager
**汇报对象：安全运营与赋能总监**
**地点：美国远程办公**
**薪资范围：185,000 至 200,000 美元基本工资，加上奖金和股权**
**我们做什么：**
网络犯罪正在增长，越来越多的企业受到以前只针对大型组织的威胁影响。这促使我们这样的防御者在最高水平上运作，并加深了我们对希望产生有意义影响的优秀人才的需求。
由前 NSA 网络操作员于 2015 年创立，Huntress 是一个以远程优先的团队，致力于让各规模企业都能获得企业级网络安全保护。我们与安全团队和服务提供商紧密合作，保护复杂的环境，而他们往往没有足够的时间或人力来处理所有问题。这就是为什么我们自主研发技术，并配备 24/7 有人主导的安全运营中心（SOC）。因此，我们的平台始终与管理它的专家保持连接，确保客户的保护。
目前，Huntress 为全球超过 5M+ 终端和 15M+ 身份提供安全保护。这些数字持续增长，因为越来越多的企业依赖我们来分担负担并更自信地运营。每天，你都能看到我们对客户承诺的体现，以及我们彼此之间的支持。
**你将做什么：**
你是一位以结果为导向的质量领导者，通过建立测量、治理和控制机制，帮助 Huntress 安全地扩展代理安全运营。你将独立验证带来坦诚，使质量信号可见且可操作，同时将重点放在改进安全决策系统上，而不是评估个别分析师。
你将从零开始构建 QMS，并随着代理 SOC 的发展不断优化它。完美不完美的理念指导你建立实用的标准，Give a $h* t 驱动你通过解决来承担质量风险，Give More Than We Take 体现在你为分析、产品、工程和安全运营创建的可复用洞察和反馈中。
这个职位最初是一个亲力亲为的建设者，没有立即的团队，但预计会成长为 QMS 功能的领导者。随着时间推移，你将招聘、指导和管理负责在安全决策系统中扩展质量的人才。
**职责：**
- 在代理调查和人工主导的调查中构建和维护安全质量管理流程。
- 建立抽样方法、审查频率和质量标准。
查看英文原文
**Reports to: Director, Security Operations and Enablement**
**Location: Remote US**
**Compensation Range: $185,000 to $200,000 base plus bonus and equity**
**What We Do:**
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 5M+ endpoints and 15M+ identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
**What You’ll Do:**
You are an outcome-obsessed quality leader who builds the measurement, governance, and controls that help Huntress safely expand agentic security operations. You bring Candor to independent validation, making quality signals visible and actionable while keeping the focus on improving the security decision-making system, not evaluating individual analysts.
You will build the QMS from the ground up and improve it as the Agentic SOC evolves. Perfect Imperfection guides how you establish practical standards, Give a $h* t drives you to own quality risks through resolution, and Give More Than We Take shows up in the reusable insights and feedback you create for Analysis, Product, Engineering, and Security Operations.
This role begins as a hands-on builder without an immediate team, but it is expected to grow into leadership of the QMS function. Over time, you will hire, coach, and manage the people responsible for extending quality across the security decision-making system.
**Responsibilities:**
- Build and maintain the Security Quality Management System across agentic investigations and human-led investigations.
- Establish sampling methodologies, review cadences, quality standards, and validation criteria for decisions, workflows, escalations, and remediations.
- Independently review agentic investigation outcomes and compare agentic decisions with expert analyst outcomes to establish trusted human baselines.
- Monitor decision quality, workflow effectiveness, behavioral drift, and recurring failure patterns, escalating significant risks before they affect customers.
- Produce quality scorecards and reporting that explain accuracy, trends, confidence intervals, and operational impact to leadership and stakeholders.
- Lead root-cause analysis and corrective-action validation, then turn findings into practical improvements with Analysis, Product, Engineering, and Security Operations.
- Use AI tools to work faster and smarter on everyday analysis, reporting, and synthesis while applying sound judgment to validate outputs.
**What You Bring To The Team:**
- You have 5+ years of experience building or managing quality, governance, operational excellence, or control programs, ideally in a security operations environment.
- You have experience managing people, setting clear expectations, coaching performance, and building team capability.
- You bring a security operations background and understand how SOC investigations, analyst decisions, escalations, and remediation outcomes fit together.
- You can design meaningful quality measurements, sampling approaches, review processes, and reporting that distinguish signal from noise.
- You are comfortable building a program from scratch, defining practical standards, and improving them as systems, workflows, and operational needs change.
- You communicate findings directly and constructively, maintain independence in your assessments, and turn quality risks into clear corrective actions.
- You use AI tools to improve day-to-day analysis and reporting while checking outputs carefully and keeping judgment, accuracy, and accountability with you.
**What We Offer:**
- 100% remote work environment - since our founding in 2015
- Generous paid time off policy, including vacation, sick time, and paid holidays
- 12 weeks of paid parental leave
- Highly competitive and comprehensive medical, dental, and vision benefits plans
- 401(k) with a 5% contribution regardless of employee contribution
- Life and Disability insurance plans
- Stock options for **all** full-time employees
- One-time $500 reimbursement for building/upgrading home office
- Annual allowance for education and professional development assistance
- $75 USD/month digital reimbursement
- Access to the BetterUp platform for coaching, personal, and professional growth
_Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are._
_We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status._
_We do discriminate against hackers who try to exploit businesses of all sizes._
**Accommodations:**
_If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to_ [_accommodations@huntresslabs.com_](mailto:accommodations@huntresslabs.com) _. Please note that non-accommodation requests to this inbox will not receive a response._
__Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our [Candidate Privacy Notice](https://trust.huntress.com/?itemUid=47f0a941-b86f-4864-a0d0-a224a34cfd57&source=click) for more details on our practices and your data privacy rights.__
**#BI-Remote**