战略平台架构师
Strategic Platform Architect
RainFocus 是位于犹他州硅山地区最具创新力的软件公司之一，正在寻找一位卓越的战略平台架构师。
关于 RainFocus
RainFocus 关注员工、客户以及我们所处的世界。我们快速发展的团队为 Adobe、Cisco、IBM、Oracle、VMware 等财富 500 强公司提供服务，帮助他们在全球范围内策划和执行线下、线上及混合模式的活动。这些活动通过我们颠覆行业的软件平台进行交付，具备突破性的业务智能功能，以提升参会者体验、优化活动运营并加速营销成果。我们获得充足资金，发展迅速，正在打造一家改变市场的公司——这将是一项充满挑战、有趣且令人兴奋的工作。
关于该职位
作为战略增长部门的一员，该职位通过担任关键的技术 CRM 和 RevOps 咨询顾问，支持销售工作（新客户获取、交叉销售和续约）。摆脱传统的活动物流模式，你将展示原生 CRM 集成和 RainFocus 销售模块如何提升销售漏斗速度、规范受众获取，并直接为 CRO、CMO 和 CRM 管理员带来高价值的业务回报。
核心职责：
- 为 C 级买家（CRO、CMO、CFO）设计并演示 RainFocus 销售模块，展示其易用性和收入回报率
- 绘制复杂的大型企业 CRM 流程，包括区域层级、配额限制和多级审批流程
- 解决 Salesforce 管理员和 IT 安全人员对 OAuth 范围、读写权限和数据安全（SOC 2 类型 II）的疑虑
- 通过准确的售前范围定义和 SOW 创建，将技术客户要求传递给服务团队，明确支持与交付任务的责任划分
- 管理与技术买家（RevOps、营销运营、CRM 管理员）的外部关系，建立长期战略合作伙伴关系
- 识别产品缺口或自定义数据映射需求，并直接与产品和工程团队协作，影响产品路线图
- 提供关于数字信号和 CRM 集成的竞争情报，推动客户扩展
- 与客户成功和客服团队合作，确保售后优质服务交付
所需技能与经验：
- 5 年以上技术销售、解决方案工程或实施经验，其中 3 年以上专注于 CRM/Salesforce 生态系统（活动行业经验优先）
查看英文原文
RainFocus, one of the most innovative software companies in the heart of Utah's Silicon Slopes, is in search of an exceptional Strategic Platform Architect.
About RainFocus
RainFocus cares about its employees, customers, and the world in which we live. Our rapidly growing team serves Fortune 500 companies like Adobe, Cisco, IBM, Oracle, VMware, and others to prepare and execute in-person, virtual, and hybrid events, across the world. Those events are delivered through our industry-disrupting software platform, with groundbreaking business intelligence, to elevate the attendee experience, streamline event operations, and accelerate marketing results. We are well-funded, growing fast, and building a company that is changing the market — it will be challenging, fun and exciting.
About the Role
As part of the Strategic Growth organization, this role supports sales efforts (new, upsell, and renewals) by acting as the key technical CRM and RevOps advisor. Moving away from traditional event logistics, you will demonstrate how native CRM integrations and the RainFocus Sales Module drive pipeline velocity, governed audience acquisition, and high-level business ROI directly to CROs, CMOs, and CRM Admins.
Essential Responsibilities:
- Architect and deliver technical demonstrations of the RainFocus Sales Module to showcase ease of use and revenue ROI to C-level buyers (CRO, CMO, CFO)
- Map complex enterprise CRM workflows, including territory hierarchies, quota limits, and multi-level approval chains
- Address technical objections from Salesforce Admins and IT Security regarding OAuth scopes, read/write permissions, and data security (SOC 2 Type II)
- Transition technical client requirements to the services team via accurate pre-sales scoping and SOW creation, defining support vs. delivery task ownership
- Manage external relationships with technical buyers (RevOps, Marketing Ops, CRM Admins) to build long-term strategic partnerships
- Identify product gaps or custom data-mapping needs and coordinate directly with Product and Engineering teams to influence the roadmap
- Deliver competitive intelligence on digital signals and CRM integrations to drive account expansion
- Collaborate with Client Success and Support to ensure excellent service delivery post-sale
Required Skills & Experience:
- 5+ years of experience in technical sales, solutions engineering, or implementation, with 3+ years specifically in CRM/Salesforce ecosystems (event industry experience is secondary)
- Deep expertise in Salesforce configuration, API push/pull sync dynamics, OAuth scopes, and data hygiene
- Experience presenting technical integration concepts and handling objections from C-level executives and technical gatekeepers
- Strong leadership skills to own the technical sales process and manage multiple enterprise deal cycles in parallel
- Experience creating detailed technical proposals, integration mapping, SOWs, and RFP/RFI responses
- BA/BS degree; willingness to travel 10-40%
Personal Characteristics:
- The best candidates for this position will have strong chemistry and a culture fit within RainFocus. They are comfortable in a fast-paced, dynamic environment and possess the following qualities:
- Team-player
- Self-motivated
- Strong Communicator
Success Measures
- Seamless alignment of client territory/quota structures with minimal integration delays
- Reduced friction and rapid security/CRM clearance from technical buyers
- Growth in Sales Module bookings and successful pre-sales to delivery handoffs
Location/Travel
This remote role can be based anywhere in the United States. Travel may be required up to 25% for onsite client events, meetings, and postmortems.
Why work at RainFocus?
At RainFocus we delight millions of attendees at large-scale events by delivering better insights, experiences, and marketing. We were able to pivot our product and services offering in 2020 to continue growing and serving new clients and events.
As a member of the RainFocus team, you will have the opportunity to experience first-hand the impact of our platform at events around the world. Additionally, RainFocus offers competitive salaries, competitive benefits, 401k, generous PTO, and countless other team building activities.
What are you waiting for? Apply today! We need more talented, hard-working, fun-loving team members just like yourself!
Originally posted on Himalayas