高级业务流程顾问
Senior Business Process Consultant
公司简介：
Argano 是全球最大的数字咨询公司，专注于通过设计与交付的结合，推动高性能业务运营的转型，拓展客户的商业敏捷性、盈利能力、客户体验和增长。我们的战略咨询结合专有知识产权，提供对业务运营的全面视角，精准识别优势领域并揭示改进机会。Argano 位于运营与技术交汇处，推动数字化转型
高级业务流程顾问
职位简介
Argano 的业务咨询业务与组织合作，设计、优化和转型其核心业务流程——通过行业专业知识和技术中立的指导，将战略与执行连接起来。作为高级业务流程顾问，您将领导流程改进项目，帮助客户消除低效环节，重新设计工作方式，并建立使技术投资发挥全部价值的运营基础。
这是一个需要在流程思维、结构化问题解决和客户合作之间游刃有余的实践性咨询职位。您将在多个行业（包括制造、供应链、金融和人力资源）中工作，主导流程评估、运营模式设计项目以及与技术相关的流程转型项目。典型项目从6-8周的专项评估到12-18个月的多阶段转型计划不等。
您将负责的工作内容
流程发现与分析
▸ 通过结构化研讨会、利益相关者访谈和文档审查，主导现状流程的发现
▸ 使用行业标准的流程映射和挖掘工具（如 Signavio）绘制端到端的业务流程，识别痛点、冗余和改进机会
▸ 将客户流程与行业最佳实践和参考框架（如 APQC、SCOR 或行业特定模型）进行基准对比，识别能力差距
▸ 开发数据驱动的分析和预期结果，以支持客户决策
未来状态设计
▸ 设计符合客户战略、目标运营模式和技术路线图的未来状态业务流程
▸ 制定流程改进的商业案例，包括量化影响估算、工作量评估和优先级框架
▸ 主持跨职能利益相关者研讨会，验证发现结果和
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Company Overview:
Argano is the world’s largest global digital consultancy, exclusively connecting design and delivery for the transformation of high-performance business operations, extending our clients’ commercial agility, profitability, customer experience, and growth. Our strategic consulting, bolstered by proprietary IP, provides a comprehensive view of business operations, pinpointing areas of strength and unveiling opportunities for improvement. Argano is at the intersection of operations and technology for digital transformation
Senior Business Process Consultant
About the Role
Argano's Business Consulting practice partners with organizations to design, optimize, and transform their core business processes — connecting strategy to execution through industry expertise and technology-agnostic guidance. As a Senior Business Process Consultant, you will lead process improvement engagements that help clients eliminate inefficiencies, redesign how work gets done, and build the operational foundation that makes technology investments deliver their full value.
This is a hands-on consulting role for someone who thrives at the intersection of process thinking, structured problem-solving, and client partnership. You will work across a range of industries — including manufacturing, supply chain, finance, and HR — leading process assessments, operating model design projects, and technology-adjacent process transformation engagements. Typical projects range from focused 6–8 week assessments to multi-phase transformation programs of 12–18 months.
What You'll Do
Process Discovery & Analysis
▸ Lead current-state process discovery through structured workshops, stakeholder interviews, and documentation review
▸ Map end-to-end business processes using industry-standard process mapping and mining tools (e.g. Signavio), identifying pain points, redundancies, and improvement opportunities
▸ Benchmark client processes against industry best practices and reference frameworks (e.g. APQC, SCOR, or industry-specific models) to identify capability gaps
▸ Develop data-driven analysis and projected outcomes to support client decision-making
Future-State Design
▸ Design future-state business processes aligned to client strategy, target operating model, and technology roadmap
▸ Develop process improvement business cases including quantified impact estimates, effort sizing, and prioritization frameworks
▸ Facilitate cross-functional stakeholder workshops to validate findings and co-design future-state solutions
▸ Produce process documentation including process maps, SOPs, RACI frameworks, and governance models
Client Delivery & Engagement
▸ Navigate ambiguous client environments — structure the problem, define the approach, and build a clear path to resolution
▸ Develop action plans and recommendations grounded in research, data analysis, and industry knowledge
▸ Produce clear, compelling deliverables — presentations, assessments, roadmaps — tailored to executive and working-team audiences
▸ Collaborate across delivery workstreams — technology implementation, OCM, and PMO — to ensure process design is implementation-ready
▸ Follow Argano's delivery methodology and incorporate lessons learned from prior engagements
Business Development
▸ Build and maintain strong client relationships that create trust and generate future opportunities
▸ Identify and pursue expansion opportunities within existing accounts
▸ Contribute to proposals and business development efforts by bringing process expertise and client insight
Travel
▸ Up to 50% travel to client sites. Travel requirements vary by project phase — typically higher during discovery workshops and stakeholder interviews, lower during analysis, design, and documentation phases
Qualifications
Education
▸ Bachelor's degree required; business, economics, finance, engineering, or operations management preferred
▸ MBA or Master's degree in a relevant field is an advantage
Required Experience
▸ 5+ years of experience in business process consulting, operational improvement, or management consulting
▸ Demonstrated ability to lead process assessments, redesign initiatives, and operating model engagements from discovery through implementation
▸ Deep proficiency in end-to-end business processes in at least one of the following domains: Supply Chain, Finance & Record-to-Report, Procurement, HR & Workforce Management, or Sales & Order Management
▸ Experience facilitating workshops with cross-functional and senior stakeholder groups
▸ Strong analytical skills with proficiency in data analysis tools (Excel, Alteryx, Python, SQL, Tableau, or equivalent)
▸ Proven ability to structure ambiguous problems, develop hypotheses, and communicate findings clearly to both technical and non-technical audiences
Preferred Experience
▸ Familiarity with process improvement methodologies such as Lean, Six Sigma, BPM, or equivalent
▸ Experience with process mapping and mining tools (Signavio, Celonis, Visio, Lucidchart, or equivalent)
▸ Experience supporting or working alongside ERP or enterprise technology implementations (system agnostic — SAP, Oracle, Workday, Microsoft, or other platforms)
▸ Knowledge of process reference frameworks such as APQC PCF, SCOR, or industry-specific models
▸ Experience developing business cases with quantified ROI and value-at-stake analysis
Originally posted on Himalayas