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临床运营专员

Clinical Operations Specialist

职能支持限定地区(需当地身份)
公司Strayer University
薪资$71,500 - $84,000/年
工作地点United States
地域资格限定地区(需当地身份)
时区要求日间重叠约 9 小时,基本正常作息
用工类型Full Time
发布时间今天
数据来源Himalayas
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注意地域限制:该职位明确限定在 United States 招聘。如果你是位于中国大陆的求职者,通常需要当地工作身份才能投递,或需与雇主确认是否接受独立合同(Contractor)形式合作。

临床运营专员是战略教育公司(Strategic Education, Inc.)医疗中心卓越中心(HCOE)运营部门内部的数据与合规分析师。该职位负责管理监管情报、州级审批追踪、认证数据支持以及所有HCOE医疗项目在Capella大学和Strayer大学的运营报告。
作为共享服务,该职位通过维护数据基础设施、仪表板和报告系统,为两所院校的学术单位提供支持,使运营副院长、执行副院长、院长、项目负责人、认证负责人和高级管理层能够做出及时、明智的决策。这是一个专门的分析与运营支持职位,旨在减轻高级学术领导的行政负担,同时提高组织对监管变化的可见性和响应能力。
核心职责与工作内容:
监管情报
· 开发、维护并持续改进覆盖所有适用州级审批要求的50州监管监控系统,包括但不限于:护理学本科(BSN)入学前许可、护理副学士学位(ADN)、执业护士(LPN)、放射技术、呼吸治疗和注册护士助理(CNA)项目。
· 根据运营副院长(ADO)的指示,参加监管机构听证会、公众意见会议或利益相关者会议,准备会前简报和会后总结。
· 维护持续更新的监管变更日志和问题跟踪器,记录每个开放事项的状态、负责人、截止日期和风险等级,涵盖所有项目类型。
· 跟踪所有HCOE项目组合中正在进行或待批准的项目扩展的州级申请要求、处理时间线和审批状态。
仪表板开发与数据报告

  • 设计、构建并维护交互式仪表板和报告,实时展示所有HCOE项目的监管状态、州级审批进展、临床安置数据和认证时间表。
  • 开发并维护项目特定的州级审批追踪工具——按既定周期更新状态类别、备注和风险标志。制作标准化和临时报告,面向多个利益相关方,包括运营副院长、院长、项目负责人、法务/风险部门、组合策略团队和高管团队。
查看英文原文

Clinical Operations Specialist is an internal data and compliance analyst embedded within the Healthcare Center of Excellence (HCOE) Operations function at Strategic Education, Inc. This role serves as the primary owner of regulatory intelligence, state-level approval tracking, accreditation data support, and operational reporting across all HCOE healthcare programs at Capella University and Strayer University. 
 Operating as a shared service, this role supports academic units at both institutions by maintaining the data infrastructure, dashboards, and reporting systems that enable the Assistant Dean for Operations, Executive Dean, Deans, program directors, accreditation leads, and senior leadership to make informed, timely decisions. This is a dedicated analytical and operational support position designed to reduce administrative burden on senior academic leaders while increasing the organization’s visibility into and responsiveness to regulatory change. Essential Duties & Responsibilities:
Regulatory Intelligence  
· Develop, maintain, and continuously improve a 50-state regulatory monitoring system covering all applicable state-level approval requirements for HCOE healthcare programs, including but not limited to: BSN Pre-Licensure, Associate Degree Nursing (ADN), LPN, Radiologic Technology, Respiratory Therapy, and Certified Nursing Assistant (CNA) programs. 
· Attend regulatory agency hearings, public comment sessions, or stakeholder convenings as directed by the ADO; prepare pre-meeting briefings and post-meeting summaries. 
· Maintain an ongoing regulatory change log and issue tracker with status, owner, deadline, and risk level for each open item across all program types. 
· Track state-specific application requirements, processing timelines, and approval status for all pending or in-progress program expansions across the full HCOE portfolio. 
Dashboard Development & Data Reporting

  • Design, build, and maintain interactive dashboards and reports that provide real-time visibility into regulatory status, state approval progress, clinical placement data, and accreditation timelines across all HCOE programs.
  • Develop and own program-specific State Approval Trackers as living operational tools — updating status categories, notes, and risk flags on a defined cadence. Produce standardized and ad hoc reports for multiple stakeholder audiences, including the ADO, Dean, program directors, Legal/Risk, Portfolio Strategy, and C-suite leadership
  • Build and maintain a clinical placement data repository tracking site-level affiliation agreement status clinical hours capacity, and geographic footprint across all programs.
  • Develop reporting pipelines that integrate data from multiple sources (Smartsheet, SharePoint, OneDrive, external agency websites) into cohesive operational views.
  • Ensure all dashboards and trackers include version control, data source citations, and last-updated timestamps for audit readiness.

Accreditation and Clinical Operations Data Support

  • Support the maintenance of an accreditation standards mapping library that cross-references applicable standards to program-level evidence, documentation, and responsible owners within the academic units.
  • Support academic unit leads in maintaining accreditation cycle timelines, self-study due dates, site visit windows, and annual report deadlines across all accredited HCOE programs.
  • Assist in organizing and compiling supporting evidence and data sets required for accreditation reports, site visit preparation, and interim monitoring submissions as directed.
  • Support the ADO and academic unit stakeholders in maintaining clear documentation distinguishing HCOE program-level approval status from institutional-level regulatory approval status across reporting contexts.
  • Provide data and reporting infrastructure that enables academic units at Capella and Strayer to meet their respective accreditation reporting obligations with accurate, readily retrievable information.
  • Develop and maintain a library of templated reports tailored to distinct stakeholder groups: operational summaries for the ADO, executive briefings for C-suite, program-level detail for directors, and compliance-focused summaries for Legal/Risk.
  • Prepare presentation-ready data outputs (slides, formatted tables).

Job Skills:

  • Consultation: Serve as a university consultant to internal and external partners by providing data ready reports, tools and trackers.
  • Collaboration: Partner with university and system leaders to integrate academic priorities with institutional and system‑wide goals.
  • Data Visualization: Translate complex regulatory and compliance data into clear, audience-appropriate formats: executive summaries, status tables, heatmaps, gap analyses, and risk matrices.
  • Synthesis of Data: Able to synthesize large inputs of data and turn into concise documents for a broad audience.
  • Strong prioritizations skills that are able to balance competing high priority projects.
  • High degree of self-direction and comfort operating in a matrixed, remote-first environment.
  • Exceptional attention to detail and accuracy, particularly in regulatory tracking and compliance documentation.
  • Excellent communication skills and ability to convey complex issues in a concise and clear manner.
  • Displayed business acumen and enterprise awareness.

Work Experience:

  • Minimum 3–5 years of professional experience in a regulatory, compliance, accreditation, academic operations, or healthcare data analyst role required.
  • Demonstrated experience building and maintaining dashboards, trackers, or reporting tools strongly preferred (Excel, Smartsheet, Power BI, Tableau, or equivalent).
  • Experience working in higher education, healthcare regulation, or a multi-site/multi-state compliance environment strongly preferred.
  • Familiarity with nursing education and allied health regulatory frameworks, including state board of nursing and programmatic accreditation approval processes, preferred.
  • Record of working with cross-functional teams with high matrix reporting structure.

Education:

  • Bachelor’s degree required in health sciences, public health, healthcare administration, information science, data analytics, or a closely related field.
  • Master’s degree preferred.

Other:

  • Must be able to travel up to 10% of the time.
  • Must be able to lift 25 lbs.
  • Typical office setting.
  • Mobility within the office including movement from floor to floor.
  • Travel via plane, car, and metro may be required to perform this job.
  • Must be able to work more than 40 hours per week when business needs warrant.
  • Access information using a computer.
  • Effectively communicate, both up and down the management chain.
  • Effectively cope with stressful situations.
  • Strong mental acuity.
  • Regular, dependable attendance and punctuality are essential functions of this job.
  • Other essential functions and marginal job functions are subject to modification.

Applicants must be authorized to work in the United States. Visa sponsorship is not available for this position.
$71,500.00 - $78,000.00 is the expected starting pay for this position. This offer is based on current budgetary guidelines and the additional factors outlined below.
SEI offers a comprehensive package of benefits to employees scheduled 30 hours or more per week. In addition to medical, dental, vision, life and disability plans, SEI employees may take advantage of well-being incentives, parental leave, paid time off, certain paid holidays, tax saving accounts (FSA, HSA), 401(k) retirement benefit, Employee Stock Purchase Plan, tuition assistance as well as entertainment and retail discounts. Non-exempt employees are eligible for overtime pay, if applicable.
Careers - Our Benefits, Strategic Education, Inc
SEI is an equal opportunity employer committed to fostering an inclusive and collaborative culture where individuals can grow their careers and contribute fully. We strive to attract talent with broad experiences, skills and perspectives. We welcome applications from all. While it is not typical for an individual to be hired at or near the top end of the pay range at SEI, we offer a competitive salary. The actual base pay offered to the successful candidate may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal pay equity. Our Talent Acquisition Team is ready to discuss your interest in joining SEI. The expected salary range for this position is below.
$55,900.00 - $84,000.00 - SalaryIf you require reasonable accommodations to complete our application process, please contact our Human Resources Department at .
Originally posted on Himalayas

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