实践访问经理
Practice Access Manager
公司简介:Blink Health 是一家快速增长的医疗科技公司,致力于打造产品,让每个人都能获得可负担的处方药。我们的两大核心产品——BlinkRx 和 Quick Save——消除了当前处方药供应链中的传统障碍,从而改善患者获取关键药物的途径和健康结果。
BlinkRx 是全球首个面向患者的云平台,为被处方品牌药物的患者提供数字管家服务。患者可以在此首创的集中平台上享受透明的低价、免费送货以及世界级的支持服务。有了 BlinkRx,患者再也不用到药店才发现买不起药物、医生需要为其填写表格,或者药店没有库存。
我们是一支高度协作的团队,由建设者和运营者组成,在一个历史上抗拒创新的行业中,不断发明新的工作方式。加入我们吧!
你将负责:
- 向医疗保健提供者及其员工介绍 BlinkRx 的服务和优势,帮助患者按照处方开始并持续进行药物治疗
- 与提供者及其员工互动,重新确认其优势并扩大他们对 BlinkRx 的使用
- 通过电话主动联系医疗机构,识别并抓住增长机会,为新老患者提供解决方案
- 在指定区域内维护与客户账户的持续对话和关系。管理定期接触点,跟踪参与情况,并确保医疗机构的服务连续性
- 成为机构在特定处方或患者问题上的第一联系人,同时作为前线的声音在 BlinkRx 内部发声。与诊所和办公室建立个人关系,创造他们重视的体验,消除获取障碍
- 为医疗保健提供者创建定制的优先授权支持和状态更新配置文件
- 成为品牌前线团队在反应性和主动性互动中的首选资源,协助处理任何与医疗保健提供者和 BlinkRx 相关的问题
- 向合作伙伴的前线代表介绍 BlinkRx 作为医疗保健提供者和患者的选择
- 合规地向医疗保健提供者提供经批准的沟通内容
查看英文原文
Company Overview:Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.
BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock.
We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!
What You’ll Do:
- Educate and inform health care providers and their staff of the services and benefits offered by BlinkRx to help patients get on and stay on medication therapy as prescribed
- Engage with providers and their staff to reconfirm the benefits and grow their usage of BlinkRx
- Conduct proactive outbound outreach to provider offices via phone, identifying and acting on growth opportunities, and positioning access solutions for new and existing patients
- Maintain ongoing account conversations and relationships across an assigned territory. Managing a regular cadence of touchpoints, tracking engagement, and ensuring continuity of service for provider offices
- Act as the first point of contact for an office regarding any inquiries with a specific prescription or patient, while serving as the voice of the field within BlinkRx. Build personal relationships with practices and offices to create an experience they value, removing barriers to access.
- Create custom profiles for the healthcare providers preferences for prior authorization support and status updates
- Become the go-to resource for both reactive and proactive engagement with the Brand Field team by assisting with any Healthcare Provider and BlinkRx related questions
- Introduce partner field reps to BlinkRx as an option for healthcare providers and their patients
- Compliantly provide approved communication to healthcare providers regarding the status of their patients
What You’ll Need:
- Background in pharmacy sales, healthcare account management, or outbound sales in a healthcare/pharma setting is strongly preferred
- Understanding of prescription workflows and how they operate across provider offices and pharmacy channel
- Solution oriented mindset with strong analytic capabilities
- A natural client success and account management ability with exceptional communication and interpersonal skills, as well as a keen ability to build and maintain strong relationships with internal and external clients.
- Comfort with an outbound call motion. Must have the ability to contact provider offices, introduce new products or services, and drive conversations forward with confidence and professionalism
- Willingness to travel as business needs demand, including attendance at internal training sessions, industry conferences, and occasional in-person HCP (Healthcare Provider) visits.
- Ability to thrive in a dynamic and fast-paced environment
- Ablity to prioritize duties and manage multiple projects from start to finish with minimal supervision. Strong time-management and organizational skills
- Must be able to exercise strict confidentiality and have impeccable judgment
- Ability to coordinate several tasks simultaneously
- Experience in working with a CRM (eg Salesforce) and softphone system is preferred
Why Join Us:It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.
We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Applicants who provide their phone number and consent to receive text messages may receive SMS or MMS updates from Blink Health regarding their application.
Originally posted on Himalayas